Job Vacancies at CIC Insurance

PURPOSE:

Responsible for processing payment requisitions, Reconciliations, monthly reporting and posting journals.

PRIMARY RESPONSIBILITIES:

• Processing payment requisitions for CIC Group and subsidiaries upon receipt and confirmation they meet all requirements and approvals as per Company’s guidelines.
• Ensure that payment transactions are well captured and relevant deductions correctly done.
• Reconciliation of all sundry creditor ledgers and vendor statements across CIC group and subsidiaries.
• Preparation of monthly group expense report for review and allocating expenses as per company’s sharing matrix.
• Correct and timely posting of journals and preparation of expense ledger reconciliations reports
• Make sure queries received from both internal and external customers are responded to within a day of receipt.
• To follow up (consult) on incomplete flows of payments for approval within a day.
• Maintain an accurate cheque and eft register and records with 100% accuracy.
• Processing of branch petty cash within 48 hours after approval.
• To maintain and have a signed off weekly recalled funds report.

Generic Duties:

• Strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per relevant manuals and comply with all relevant external legislation and regulations with regards to compliance requirements.
• Ensure that as a staff you actively contribute to the department/division attaining a ‘good’ rating in both internal and external audit by performing your role to the required standards and adhering to all internal processes and procedure as per relevant manuals, policies, and regulations of the company.
• Ensure that all risk management requirements within your remit are addressed and where necessary escalate through the available defined channels.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Bachelor’s Degree    Bachelor’s degree in a related field from a recognized university
• Professional Qualification    CPA, ACCA

Experience Required:

• Two years Relevant experience 

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PURPOSE:

Responsible for ensuring daily receipting, Reconciliations, Monthly reporting and posting journal.

PRIMARY RESPONSIBILITIES:

• Monitor Daily Receipts, ensure cash ups are done and bankings done on a daily basis
• Prepare weekly cashflow statements
• Identify Bounced Cheques, reverse and share the Bounced cheques list to credit control (Daily)
• Bank reconciliation, sign offs & Cashbook ledgers posting and ensure accuracy for monthly reporting
• Look out for unauthorized debits on the Bank statement and follow up immediately with the bank
• Ensure intercompany payoffs within 5 days
• Ensure collection bank accounts sweeps off with 5 days
• Write letters to the bank requesting for further details for those items that are not sufficiently narrated (Monthly)
• Identification and cancelation of stale cheques (Daily)
• Preparation of Bounced Cheque report (Monthly)
• Preparation of Reconciliation Aging Analysis (Monthly)
• Forward to credit control funds credited in our accounts for receipting (Daily)
• Respond to customer and banks queries regarding payments
• Review all daily transaction entries to verify the correctness and completeness of the captured data and advise on required actions;
• Prepare monthly reports for transactions at risk for submission to Unclaimed Financial Assets Authority (UFFA).

Generic Duties:

• Strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per relevant manuals and comply with all relevant external legislation and regulations with regards to compliance requirements.
• Ensure that as a staff you actively contribute to the department/division attaining a ‘good’ rating in both internal and external audit by performing your role to the required standards and adhering to all internal processes and procedure as per relevant manuals, policies, and regulations of the company.
• Ensure that all risk management requirements within your remit are addressed and where necessary escalate through the available defined channels.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Bachelor’s Degree    Bachelor’s degree in a related field from a recognized university
• Professional Qualification    CPA, ACCA

Experience Required: 

• Two years Relevant experience

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PURPOSE:

To achieve customer satisfaction through efficient and prompt claims settlement.

PRIMARY RESPONSIBILITIES:

• Register and analyze intimated claims and advise client on supporting claims documents;
• Appoint service providers where applicable;
• Analyze adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
• Process fully documented claims and referring any suspicious claims to the supervisor;
• Initiate reinsurance and third-party recoveries (written demand letters);
• Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
• Process all service providers invoices and payment within the set standards;
• Issue discharge vouchers for all fully documented claims;
• Attend to customer queries and complaints promptly and professionally;
• Communicate risk improvement measures to the underwriter to take appropriate action;
• Follow up on claims payments and
• Prepare various claims analysis reports for clients and management consumption.
• Any other duty as may be given by the Senior Claims Manager.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

Education

• Bachelor’s degree in a related field

Experience Required: 

• One year Relevant experience 

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PURPOSE:

The Senior Data Scientist will lead advanced analytics projects, develop machine learning models, and drive data-driven decision-making across the organization. This role combines technical expertise with business acumen to uncover insights, solve complex problems, and develop innovative solutions. Collaboration with cross-functional teams will be critical to achieve business objectives.

PRIMARY RESPONSIBILITIES:

• Develop and deploy advanced predictive and prescriptive models using machine learning and statistical techniques.
• Conduct exploratory data analysis (EDA) to identify trends, patterns, and outliers.
• Deliver actionable insights and recommendations to support strategic decision-making.
• Implement end-to-end data science workflows, including data extraction, cleaning, modelling, and deployment.
• Optimize and automate existing data processes using advanced tools and frameworks.
• Build scalable pipelines for data ingestion and transformation.
• Mentor junior data scientists and analysts, fostering a culture of continuous learning and innovation.
• Present complex analytical findings in clear, concise, and visually compelling formats (e.g., dashboards, reports).

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Master’s/Bachelor’s Degree    Degree in Data Science, Computer Science, Mathematics, Statistics, or related fields.

Experience Required:

• Relevant experience    5+

Qualifications, Skills and Competencies:

• Expertise in Python, R, or similar programming languages for data science.
• Proficiency in SQL and working with relational databases.
• Strong knowledge of machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn).
• Experience with big data technologies (e.g., Hadoop, Spark) and cloud platforms (e.g., AWS, Azure).
• Proven track record of deploying data-driven solutions that drive business outcomes.
• Experience in industry-specific applications (e.g., healthcare, finance, insurance).
• Familiarity with visualization tools like Tableau, Power BI, etc.

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PURPOSE:

To assess and prudently underwrite General Business in commercially sound terms and to ensure that all underwriting and documentation duties in the section operate effectively and efficiently.

PRIMARY RESPONSIBILITIES:

• Asses business risk proposal (Accept/Reject Risk) on the basis of existing underwriting guidelines)
• To process schedules and issue policy document and endorsement;
• To ensure proper and accurate debiting and crediting and ensure proper reinsurance policy in place
• Doing quotes for clients;
• Ensure Timely renewal notification/follow up
• General business underwriting for all classes of business
• Preparation of monthly reports
• Service to all customers within a reasonable time

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Bachelor’s Degree    Bachelor’s degree in Business or in a related field
• Computer Literate in MS Office and other office applications
• Progress towards CII or IIK

Experience Required:

• One year Relevant experience 

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PURPOSE:

Reporting to the Group Head of Marketing & Communication, the Communications Manager, Digital Marketing will be responsible for developing, implementing, and managing marketing campaigns that promote the company’s insurance products and services. This role is crucial in enhancing brand awareness, driving online traffic, and generating leads through various digital channels. The individual will work closely with cross-functional teams to ensure all digital marketing efforts align with the company’s business objectives and customer needs.

PRIMARY RESPONSIBILITIES:

Digital Marketing Strategy Development:

• Develop, execute, and optimize comprehensive digital marketing strategies to increase brand visibility, lead generation, and customer engagement.
• Conduct market research to identify trends, customer behavior, and competitive positioning in the insurance industry.
• Develop and manage digital marketing campaigns across multiple platforms including social media, search engines, email marketing, and the company’s website.

Content Creation & Management:

• Oversee the creation of digital content, including blogs, videos, social media posts, email campaigns, and online advertisements.
• Ensure all content aligns with the brand voice and enhances the user experience while meeting customer needs.
• Collaborate with agencies, content creators and designers to produce visually appealing and engaging digital assets.

Search Engine Optimization (SEO) & Search Engine Marketing (SEM):

• Improve the company’s organic search visibility through effective SEO strategies.
• Manage paid digital campaigns, including Google Ads, Facebook Ads, and other paid social media campaigns to drive traffic and conversions.

Website Management & Optimization:

• Manage the company’s website, ensuring content is updated and aligned with marketing campaigns.
• Monitor website analytics and user behavior, optimizing for increased engagement and improved user experience.
• Lead conversion rate optimization initiatives to maximize lead generation

Social Media Marketing:

• Plan and execute social media campaigns across various platforms including Facebook, Twitter, Instagram, LinkedIn, and YouTube.
• Monitor social media trends, engage with the community, and implement social listening to gather customer insights.
• Use analytics tools to measure the effectiveness of campaigns and report on key performance indicators (KPIs).

Email Marketing & CRM Integration:

• Develop and manage email marketing campaigns aimed at customer retention, upselling, and nurturing leads.
• Work with the CRM team to develop automated workflows that ensure effective communication with customers at different stages of their journey.

Data Analytics & Reporting:

• Use tools like Google Analytics, SEMrush, and social media analytics to track the performance of digital campaigns.
• Analyze and interpret data to assess the effectiveness of digital marketing efforts and recommend improvements.
• Prepare and present digital marketing performance reports to senior management, highlighting ROI and growth opportunities.

Budget Management:

• Develop and manage the digital marketing budget, ensuring resources are allocated effectively across various campaigns.
• Track spending against budget, ensuring efficient use of funds and maximizing return on investment.

Team Collaboration & Leadership:

• Work closely with the broader marketing, sales, and customer service teams to ensure alignment of digital efforts with overall business goals.
• Provide leadership to the digital marketing team, including mentorship and performance evaluation.

Innovation & Trend Monitoring:

• Stay updated with the latest trends and best practices in digital marketing, the insurance industry, and customer behavior.
• Identify opportunities for innovation and apply new technologies and platforms to enhance the digital marketing strategy.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Bachelor’s Degree    Degree in Marketing, Business, Digital Media, or a related field.

Experience Required: 

• Relevant experience    5+

Skills and Competencies Required:

• Proven experience (5+ years) in digital marketing, preferably within the insurance or financial services industry.
• Strong knowledge of SEO, SEM, social media marketing, content creation, and digital advertising.
• Proficiency in digital marketing tools such as Google Analytics, Google Ads, Facebook Ads Manager, HubSpot, SEMrush, and others.
• Experience in managing websites and knowledge of content management systems (CMS), HTML, and UX design principles.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication skills, both written and verbal, with a creative mindset.
• Ability to work under tight deadlines and manage multiple projects simultaneously.
• Leadership experience, with a track record of managing teams and collaborating with cross-functional departments.

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PURPOSE:

Reporting to the Legal Manager, the job holder is responsible to ensure the facilitation of legal and advisory to the business units. Enhancing governance by ensuring statutory and compliance in providing regulatory and legislative guidance in business matters.

PRIMARY RESPONSIBILITIES:

• Conducting legal research and preparing legal opinions for review
• Reviewing contracts or any other documentation where the Company has committed itself and assessing legal implications that need to be brought to the executive management’s attention.
• Preparing, reviewing and modifying contractual instruments to assist and support various business activities
• Negotiating, reviewing and drafting contracts, letters for business transactions and preparing and advising on the necessary checklist to be adopted to ensure information is submitted on time
• Assisting in negotiating out of court settlements
• Assisting in appointment of lawyers where actions are brought against the company and ensure at all time the advocates work in the best interest of the company
• Assisting in pre-issuance and processing of staff loan agreements upon receipt of HR approval for loan facilities
• Issuing instructions to and following up with external lawyers in the preparation of security documents on behalf of the company while protecting the company’s interest
• Ensuring safe custody of the company’s legal documents including staff Titles, Logbooks etc.
• Assisting in registration of intellectual property
• Assisting in registration of leases

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Bachelor’s Degree    Degree Law or a relevant field.
• Post Graduate Diploma in Law

Experience Required:

• Relevant experience    Up to 3 years

Skills and Competencies Required: Advocate of the High Court of Kenya Experience

• Up to three (3) years’ relevant experience
• Analytical Skills
• Negotiation Skills
• Research Skills
• Critical thinking
• Communication and Interpersonal Skills