Job Vacancies at Indepth Research Institute (IRES)

We build the capacity of people, processes and systems for organizational success and growth as well as nurturing a thriving ecosystem. We do this through our four line of services; Data Analytics, strategy and management solutions; Training and development; Digital innovation and Enterprise systems and organizing Experiential Tours.

We are looking for an enthusiastic Graphic Designer to translate data into easy-to-understand graphics, videos and presentations.

Your starting salary will be KES. 20,000 (fixed) to be reviewed upwards after probation and confirmation.

Job Description:

• Preparation of Artwork for clients as per their specifications
• Inspecting all the Artwork to ensure they are ready for quality print
• Preparation of artwork samples for clients approval in a timely manner
• Ensure visual communication consistency and brand standards are met.
• Product development: – Creatively produce new ideas, designs, and concepts as well as contribute to creative briefs
• Translate data into easy-to-understand graphics, videos and presentations.
• Effectively use the latest software and technology to ensure high-quality designs and materials are developed.
• Shoot appropriate photography for use in artworks and visuals.
• Any other duty assigned from time to time.

Skills required:

• Bachelor’s degree in graphic arts, design, communications, or related field
• 3-5 years of experience in graphic design
• Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design
• Knowledge of layouts, graphic fundamentals, typography, print, and the web
• Familiarity with HTML and CSS preferred
• Knowledge of Adobe PhotoShop, Illustrator, Sketch, InDesign, and other graphic design software
• Compelling portfolio of work over a wide range of creative projects
• Strong analytical skills
• Excellent eye for detail

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A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Your starting salary will be KES. 20,000 (fixed) to be reviewed upwards after probation and confirmation.

Job Description:

• Cold call people using a given phone directory to sell products/Services
• Answer incoming calls from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how our services meet their needs
• Record the customer’s personal information accurately in the CRM
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information
• Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
• Answer telephone calls from potential customers who are responding to advertisements
• Adjust sales scripts to better target the needs and interests of specific individuals.

Skills required:

• 1-3 years of previous experience in customer service or telemarketing preferred
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Fluency in English is essential, bilingual is preferred
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Speed and accuracy in typing
• Able to accept constructive criticism and continually improve sales techniques
• Experience in a position where meeting sales goals was important indication of performance
• High school diploma; BSc/Ba is a plus

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Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication.

If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.

We seek to recruit a young, aggressive, confident, fluent, mature and creative Content Writer to research markets and industries and create innovative and original content on full time basis.

Your starting salary will be KES. 20,000 (fixed) to be reviewed upwards after probation and confirmation.

Job Description:

• Research markets and industries to create content that is innovative and original
• Develop copy on a wide variety of topics for multiple platforms (such as the website, blogs, articles, and social media)
• Conduct keyword research and use SEO guidelines to increase web traffic
• Promote content on social media
• Update website content as needed
• Leading social media management/blog moderation
• Admin follow up with team members and external stakeholders
• Inputting various data (e.g. Marketing Stats, etc.)
• Sending out newsletter campaigns
• Promote content on social media.

Skills required:

• Portfolio of published articles
• Experience doing research using multiple sources
• Familiarity with web publications
• Excellent writing and editing skills in English
• Hands-on experience with WordPress Content Management Systems
• Graphic design experience
• Need excellent English writing skills and strong understanding of English grammar
• Great familiarity with social media channels (e.g. Facebook, LinkedIn, Pinterest, Instagram, YouTube)
• Proficient with Microsoft Office products
• Ability to create informative, engaging, original content targeted towards different audiences

Key Qualifications

• Degree in Journalism/communication/marketing or related field is a plus
• PPC/ad spend experience
• SEO keyword analysis/search experience
• Understands a basic level of HTML codes and technical terms