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  • Posted: Mar 30, 2021
    Deadline: Apr 4, 2021
  • Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA
    Read more about this company


    Head of Enterprise Architecture


    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

    Reporting to the Director; Information Technology, the role holder is responsible for designing architecture at enterprise level to ensure business strategy and technology trends are implemented in Safaricom technology. This role is accountable for the development of technology principles, standards and patterns that are highly reusable across multiple enterprise solutions. The role will also lead design and architecture reviews of significant technology projects. The role holder will collaborate with business and technology teams as well as external stakeholders to set direction to achieve modern, open standard and simple architectures.

    Key Responsibilities:

    • Manage target architecture vision and roadmap in alignment with Safaricom strategy.
    • Oversee and lead the design, development, and deployment of enterprise architecture practices, standards, frameworks and patterns.
    • Scout and test new technologies and vendors to enable innovation and identify technical enablers.
    • Build, recruit, retain, manage and develop a world-class digital architecture team and organization
    • Provide thought leadership on foundational enterprise architecture and IT strategy best practices and disruptive technology trajectory and implications.
    • Defines technical development priorities for talent, identifying training needs and opportunities.
    • Analyze technology industry and market trends and determine potential impact on business. Recommend technology direction and/or adjustments to incorporate in the business plans.
    • Oversees the evaluation and selection of hardware and software product standards.
    • Develop and maintain a comprehensive technical blueprint of the team's services, creating solution options that align IT services with business sponsor's missions, goals and objectives with consideration of both technical and non-technical implications and trade-offs.
    • Oversee implementation of solution architecture by producing blueprints that guide the development and implementation of business solutions across multiple projects, providing direction to technical teams during project delivery and ensuring implementations support technology and business roadmaps.
    • Develop and maintain the technology roadmap for assigned area, collaborating with business and IT partners to ensure that the roadmap creates business value with technically sound solutions and seeking out opportunities to apply technical innovations to customer needs.


    • Master’s or bachelor’s degree in software engineering, or any other related field
    • Minimum ten years of experience in systems architecture, solution design and solution implementation.
    • Minimum eight years of experience in a project lead role, either managing or advising small to medium project teams.
    • Five or more years of business experience in strategic and operations planning and/or business analysis
    • Extensive experience in IT strategic planning, organization design and development
    • Experience in leading large architecture teams operating and influencing effectively across the organization and within complex contexts
    • Experience in business capability modelling and technical and solution architecture development in a digital business context
    • Experience in working in complex IT environment, layered solutions and designs, diverse technical configurations, multiple technologies and processing environments.

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    Lead; Big Data & CVM Tech Delivery


    We are pleased to announce the following vacancy in the Big Data & CVM team within the Technology division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Posting Description                     

    Reporting to the Director; Digital IT, the individual is tasked to deliver on the company strategic roadmap and technical capability in the Big Data and CVM Technical delivery domain.

    Job Responsibilities                

    • Financial management – budget planning, budget rollout execution, vendor management, contract compilation & monitoring.
    • Leadership & HR management – Define strategy aligned goals, lead the digital transformation within the division, lead the adoption of AGILE delivery practices, ensure an engaged and motivated team.
    • Project delivery, rollout & operations – Ensure delivery of all defined business outcomes, uncompromised delivery on all deliverables agreed in the Product Increment (PI), delivery of robust and performant technical solutions. Technical operation of all implemented solutions
    • Strategy formulation – Ensure a documented technical strategy for Big Data and CVM technical delivery, ensure alignment with key business outcomes, ensuring all technical designs are future proof and scalable. The strategy also encompasses the platform architecture and all associated BDP products.
    • Governance & compliance – Ensure that technical solutions are compliant to all documented Safaricom policies. Ensure that Division operates in accordance to the adopted Safaricom standards (e.g., ISO)


    Job Requirements                  

    • Degree in Information Services, BSc Computer Sciences, BSc Electrical Engineering (or similar tertiary qualification)
    • 8 – 10 years management experience, in a technical delivery domain.
    • Experience in Big Data and CVM technical architecture and delivery.
    • Knowledge of Big Data and CVM products and design methodologies.

    go to method of application »

    Channels IT Lead


    We are pleased to announce the following Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Description

    Reporting to the Director – Digital IT, the position holder will provide leadership to all Senior IT professionals and technology related work within Consumer Business and Cluster. Ensuring the Cluster and Project objectives include architectural alignment with the Technology strategy.

    This role also counsels the Business Unit Head(s), Cluster Heads, Tech Tribe Leads and Product Teams on technology standards, governance, roadmap, architecture, devsecops and best practice. Shares ownership of targets with the Business/Cluster Lead and is responsible for the stewardship of IT Platform integrity and mid-term evolution and any other technical assets consumed by the Cluster/Tribes/Squads to enable the roadmap.

    Key Responsibilities

    • Enabler of the Business Unit (BU)/Cluster/Tribe vision by leading the technical delivery which is aligned to the strategy, and business objectives;
    • Responsibility for supporting the integrity, consistency and compliance with technical standards within the BU/Cluster (e.g. architecture and integration standards);
    • Responsibility for facilitating the production of IT assets and maintenance of the mid-term road map for these assets consumed by the BU/Cluster/Tribes;
    • Participates in defining the technical solutions of squads, providing knowledge and senior technical guidance;
    • Coordinates architecture solutions between teams and facilitates resolution of potential differences between teams and interdependencies between platforms/systems;
    • Ensures the technical consistency of solutions in the Business Unit/Cluster with the technical architecture;
    • Defines the Business Unit technology roadmap (what is done first and what later);
    • Supports the Cluster Lead in the creation of new tribes and defines the technical skills required to optimize delivery team effectiveness (e.g. skilled selection of required members and profiles);
    • Participates in the quarterly assessment of Business Goals (KPI);
    • Provides assessment of any IT implications with the Business/Cluster Lead;
    • Facilitates and empowers teams in achieving high performances in solution delivery, ensuring quality standards are achieved.


    • Master’s or bachelor’s degree in computer science or engineering
    • Ten or more years of experience in IT Delivery, preferably in designing, building and managing large software factories
    • Over seven years of leadership responsibilities in large delivery organizations, managing cross-functional teams and/or organization-wide programs, influencing senior-level management and key stakeholders effectively within complex context
    • 7+ experience in software delivery management
    • Project Management and Agile Certifications
    • Extensive experience in IT strategic planning, organization design and development
    • Extensive experience in establishing agile principles and processes within large engineering organizations
    • Solid technical background, with hands-on experience in automated; agile environments delivering infrastructure; monitoring and tooling to high-traffic web applications
    • Professional experience and knowledge of digital and Telecommunications industries strongly preferred

    Method of Application

    Use the link(s) below to apply on company website.


    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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