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At Alternate Doors we pride ourselves on ensuring both the Employers and the job seekers get what they want in the most professional and efficient manner. ( HASSLE-FREE). As a client(Employer), we believe in ensuring we understand your business and your needs so that we can get the best candidates available for your business, and we will use any means ne...
Our Client in the ICT industry is currently looking to hire a Front Office Admin.
Position Overview
This position is responsible for offering administrative and coordinative support to the entire organization. This is through acting speedily and timely on requests made from our customers.
Responsibilities
Prompt responsiveness on calls
Ensure excellence in handling of customers and visitors
Generate sales for the company
Ensure 100% compliance on CRM/ERP
Real time update on CRM/ERP on all activities undertaken
Ensure 100% Compliance to ISO 9001:2015
Requirements
Personal Attributes
Administration, maintenance and Tier II line support for the Group enterprise systems. Responsible for maintaining, supporting, and upgrading existing systems and applications.
Reinforce quality standards and adherence to business best practice, adding value to business processes and significantly contributing to the operational excellence.
Ensures that all service level agreements (SLAs) for applications support services across the organisation are delivered according to specifications.
Responsibilities
Requirements
Key Competencies
Customer service orientation problem analysis problem-solving adaptability team interaction planning and organizing attention to detail
All job applications can be made by sending an email of their CV to jobs@alternatedoors.co.ke with the subject of the email being the job they wish to apply for.
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