Jobs at Brites Management

Duties and Responsibilities

• Develop and execute sales strategies to meet and exceed sales targets within the Horeca sector.
• Identify and prospect potential clients in the hospitality industry, including hotels, restaurants, cafes, bars, and catering services.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and loyalty.
• Conduct regular visits to clients to understand their needs, provide product demonstrations, and offer solutions tailored to their requirements.
• Negotiate contracts, pricing, and terms of sale with clients to secure profitable deals.
• Stay updated on market trends, competitor activities, and industry developments within the Horeca sector.
• Conduct market research to identify new opportunities for business growth and expansion.
• Collaborate with the marketing team to develop promotional materials and campaigns targeted at Horeca clients.
• Participate in industry events, trade shows, and networking opportunities to enhance brand visibility and generate leads.
• Acquire in-depth knowledge of the company's products/services, features, and benefits.
• Provide training and support to clients on product usage, handling, and maintenance.
• Address any technical or operational queries raised by clients and offer timely solutions.
• Maintain accurate records of sales activities, customer interactions, and transactions using CRM software.
• Prepare regular sales reports, forecasts, and performance analysis for management review.
• Coordinate with the sales support team to ensure timely order processing, delivery, and after-sales support for clients.

Key Requirements Skills, experience and qualification

• Proven experience in sales, preferably within the Horeca or related industry.
• Strong understanding of Horeca market dynamics, customer needs, and purchasing behaviors.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team, with a proactive and results-driven attitude.
• Proficiency in using CRM software, Microsoft Office suite, and other sales tools.
• Willingness to travel frequently and work flexible hours as required.
• Bachelor's degree in business administration, marketing, or a related field is preferred

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Duties and Responsibilities

• Receive incoming orders and schedule deliveries based on customer requirements and delivery routes.
• Coordinate with drivers and logistics personnel to assign delivery tasks and optimize delivery schedules.
• Monitor the progress of deliveries in real-time and address any delays or issues that may arise.
• Communicate with customers regarding delivery schedules, delays, and other relevant information.
• Prepare delivery documentation, including invoices, bills of lading, and shipping manifests.
• Ensure all delivery records are accurately maintained and updated in the company's database or software systems.
• Verify delivery receipts and obtain customer signatures upon delivery completion.
• Generate reports on delivery activities, performance metrics, and inventory levels as needed.
• Serve as the primary point of contact for customer inquiries, requests, and concerns related to deliveries.
• Address customer complaints or issues in a timely and professional manner, resolving problems to the customer's satisfaction.
• Liaise with the sales and customer service teams to ensure customer needs are met and service levels are maintained.
• Coordinate with warehouse staff to ensure accurate picking, packing, and loading of goods for delivery.
• Monitor inventory levels and communicate any shortages or discrepancies to the relevant departments.
• Assist in the coordination of vehicle maintenance, repairs, and inspections to ensure fleet readiness.

Key Requirements Skills, experience and qualification

• Diploma or equivalent; additional training or certification in logistics or supply chain management is a plus.
• Proven experience in a similar role, preferably in a logistics, transportation, or distribution environment.
• Excellent organizational and multitasking abilities, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to interact effectively with customers, drivers, and team members.
• Proficiency in computer applications, including MS Office and logistics software.
• Knowledge of transportation regulations, routing, and scheduling principles.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Willingness to work flexible hours, including evenings and weekends, as required