Jobs at Brites Management

TIES AND RESPONSIBILITIES

• Greet and assist clients and visitors in a professional and friendly manner.
• Handle phone calls, emails, and other forms of communication, directing them to the appropriate departments.
• Maintain a clean and organized reception area.
• Manage appointment scheduling and coordinate meeting arrangements.
• Provide information about the company’s products and services, addressing client inquiries and concerns.
• Handle customer service issues with patience and professionalism, resolving complaints effectively.
• Assist with administrative tasks such as data entry, filing, and record-keeping.
• Collaborate with other departments to ensure seamless customer service and operational efficiency.
• Process transactions, including payments and refunds, as needed.
• Maintain confidentiality of sensitive information.

KEY REQUIREMENTS, SKILLS & QUALIFICATIONS

• Degree/ Diploma in Analytical chemistry
• 2 years experience in Sales or Customer Service
• Knowledge of CRM software and office management systems.
• Ability to work independently and as part of a team.

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DUTIES AND RESPONSIBILITIES

• Perform routine maintenance, calibration, and repair of laboratory equipment, ensuring optimal performance and compliance with industry standards.
• Provide expert technical support to clients, including troubleshooting issues, answering questions, and offering guidance on equipment usage and best practices.
• Assist with the installation and setup of new laboratory equipment at client sites, ensuring proper operation and user training.
• Maintain detailed records of maintenance activities, calibration procedures, and service reports. Ensure all documentation complies with company policies and industry regulations.
• Monitor and manage inventory levels of spare parts and maintenance supplies, placing orders as needed to ensure uninterrupted support.
• Conduct quality assurance checks to verify equipment performance and reliability. Implement improvements based on feedback and performance data.
• Adhere to safety protocols and ensure that all equipment and procedures meet safety regulations and standards.
• Work closely with the sales, engineering, and customer service teams to address client needs and contribute to the development of new products and services.

KEY REQUIREMENTS, SKILLS & QUALIFICATIONS

• Degree/ Diploma in Analytical chemistry
• At least 2-3 years experience in similar position
• Strong knowledge of laboratory equipment, calibration techniques, and troubleshooting methods.
• Proficiency with diagnostic tools and software is advantageous.
• High level of accuracy and attention to detail in all tasks.

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TIES AND RESPONSIBILITIES

• Transport children to and from school, extracurricular activities, and appointments as needed.
• Maintain open and clear communication with parents regarding the children’s activities, behavior, and any concerns.
• Plan and engage in age-appropriate educational and recreational activities to promote learning and development.
• Prepare nutritious meals and snacks, accommodating any dietary restrictions or allergies.
• Ensure the children’s safety at all times
• Other Times she'll attend to normal duties like cleaning, washing, cooking and shopping.

KEY REQUIREMENTS, SKILLS & QUALIFICATIONS

• Must be an experienced Nanny with Class BCE driving licence and good experience driving in Nairobi
• Proven experience as a nanny or in a similar childcare role, with excellent references.
• Ability to remain calm and adaptable in various situations.
• Dependable and punctual, with a strong work ethic
• Friendly, approachable, and able to build a positive relationship with the children and family.

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DUTIES AND RESPONSIBILITIES.

• Oversee and coordinate daily hotel operations to ensure a seamless guest experience
• Identify opportunities for improving service delivery methods, client satisfaction and operating procedures; identify resource needs and implement these improvements.
• Monitor and maintain operation & overhead costs to maintain maximum revenue for the organization.
• Assessing and reviewing customer satisfaction and service recovery process.
• Support and work with all Head of Departments in all aspects of running this hotel.
• Conduct regular operations meeting with all the HODs to discuss routine operation matters, departmental performance targets & guest feedback.
• Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry, etc) with the F & B Manager and chef.
• Ensure compliance with all health and safety regulations, conducting regular inspections
• Develop and maintain positive relationships with vendors, suppliers, and local businesses
• Inspecting all departments for SOP implementation.
• Be responsible for all the day-to-day queries,complaints or problems that arise in the hotel.
• Any other duties assigned.

 KEY REQUIREMENTS, SKILLS & QUALIFICATIONS

• Degree/ Diploma in a Business related course
• 4 years experience in  Hotel Operations
• Strong leadership and management skills
• Excellent organizational and problem-solving abilities
• Effective communication and interpersonal skills
• Proficiency in hotel management software and Microsoft Office Suite

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DUTIES AND RESPONSIBILITIES

• Assist in conducting routine quality inspections and tests on raw materials, in-process products, and finished goods.
• Monitor production processes to ensure adherence to quality standards and specifications.
• Document and report quality issues, non-conformance, and corrective actions taken.
• Collaborate with the production team to identify and resolve quality-related problems.
• Maintain accurate records of quality control activities and results.
• Support the implementation of quality improvement initiatives and standards.
• Ensure that testing equipment is properly calibrated and maintained.
• Participate in internal audits and assist with external audits as required.
• Provide feedback and recommendations for process improvements to enhance product quality.

KEY REQUIREMENTS, SKILLS & QUALIFICATIONS

• Diploma in Manufacturing/ Chemical Engineering or Analytical Chemistry
• 2 years previous experience in a plastic or steel company
• Strong understanding of quality control principles and practices.
• Proficiency in using quality control tools and equipment.
• Excellent attention to detail and analytical skills.
• Ability to work effectively under pressure and manage multiple tasks.