Jobs at Canonical

What you'll do

• Create materials for experienced software engineers as well as those who may be new to the product
• Use and explore the product in depth, to help discover where the documentation needs to be improved
• Create documentation including tutorials, how-to guides, reference guides and explanatory material
• Review, road-test and improve practical guides
• Update reference and explanation material in collaboration with colleagues
• Improve and correct documentation based on feedback from users and technical support
• Read design documents and specifications
• Build, install, and use pre-release software to assist in generating proper instructions
• Standardise the structure, presentation, style and language of content across products
• Actively improve documentation, through attention to practice, process, tools and users' needs

Our best candidate is

• A technical author who's comfortable working with, reading and writing code
• Or a programmer/developer with a record of producing excellent documentation
• Software development experience in Python, JavaScript or other suitable language
• Familiar with application deployment, system operations, and infrastructure management
• Qualified with a BS/BA or equivalent in Technical Communication, English, or Computer Science
• Experienced working in a technical writing position
• Has excellent written and verbal communication skills
• Ability to assimilate technical information rapidly from a variety of sources
• Has the character and flexibility to work in a fast-paced environment
• Familiar with command line UNIX/Linux
• Effective working in a distributed team
• Confident using Ubuntu Desktop for all of the above
• Familiar with Git or other version control systems
• Has knowledge of HTML and Markdown
• Able to travel twice a year for up to two weeks for events

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Job Summary:

Canonical is looking for a Product Marketing Manager who will be responsible for developing marketing strategy and go to market plans at a global level for a diverse range of products to support our growth strategy. This is a hands-on, multi-disciplinary and dynamic position, requiring close collaboration with the Product and engineering teams, content team, Sales Teams, as well as other Marketing functions.

The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They prefer to work in an environment that emphasises ownership of campaigns, collaboration, learning, curiosity and a drive to always improve oneself / the team / the organisation. They love to problem solve, get hands on, experiment, measure and use automation to make daily life easier.

As a product marketing manager you will:

• Be responsible for go-to-market planning and execution for a range of products
• Lead on content dissemination planning, campaign development and planning for planning product launches.
• You will lead on the development of compelling messaging and positioning that emphasizes business value and connects with target audiences throughout the buying journey
• Conceiving and executing customer base communications and marketing programs to upsell and cross sell into our large base of customers
• Collaborating with demand generation teams, utilizing data and insights to create and improve strategies that drive traffic to our content, optimizing marketing funnels
• Work with the teams to plan event, webinars and support paid and social media promotion
• PR / AR coordination with Comms manager
• Create and publish content (online and print) in line with marketing plans to deliver on campaigns
• Monitoring the competitive landscape to define product positioning that differentiates

The successful Marketing Manager will have :

• Track record in a Product Marketing function focused on enterprise software, SaaS
• Knowledge of workflow and process automation, case management and no/low code application development
• Knowledge of enterprise content management / content services would also be ideal
• Ability to think strategically about complex issues, leading to thoughtful recommendations, and action plans
• Exceptional interpersonal skills, and aptitude for forging trusting relationships across diverse, cross-functional teams
• Conversant in go-to-market strategies and methodologies
• Skilled in leading presentations and discussions with industry analysts, business, technical, and sales stakeholders
• Excellent verbal and written communication skills, strong content marketer
• Proven ability to prioritize and differentiate what matters from the noise, meeting deadlines without sacrificing quality
• Growth mindset - someone who is not afraid to think big and take on risk.

What Canonical Offers:

• Learning and Development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel