Jobs at Care

We are currently looking for an energetic, talented, well connected and innovative individual to join our Advocacy and Communications Unit as the Regional Advocacy Manager

Job Summary

The Regional Advocacy Manager will support the Region and the Country Offices as needed on all advocacy-related matters and be responsible for supporting global advocacy policies and position papers for the region and globally where relevant. The position may also require providing back-up support and capacity for Country Offices.

Job Responsibility # 1: Country Office Support

• In-Country special projects/assignment support as requested by Country Offices (CO) , working with the CO focal supports
• Work with the CO’s to ensure a good level of advocacy capacity and provide advocacy positions and advocacy policy training, coaching and mentoring as needed with CO focal points, and as needed to staff and management
• When necessary conduct field visits to COs to review and support on the Advocacy Strategy, Policies and Papers, and support COs in their needs or ascertain Advocacy requirements.
• Review any standard reporting supported by Advocacy papers and Policy documents being used in each office and the Region to ensure compliance and standardization in each context
• Serves as a point of contact and initial escalation point for questions about policy, procedure, and requirements for CARE Advocacy for the focal points and in each office and the Region.
• Monitoring and Reporting: Gathers relevant information and ensures timely submission of advocacy reports as per CARE requirements. Maintains good understanding of ECSA COs' ongoing and planned advocacy initiatives, wins, achievements and emerging opportunities. Responsible for following up and monitoring the context, including on institutional and political evolution of the policies and agendas related to the topics covered by regional strategy. Monitors advocacy messages published by other organizations and networks to ensure maximum impact and to build synergies.

Job Responsibility #2: Delivery on Regional Advocacy Priorities

• With support from the CARE International (CI) Advocacy Coordinator and the Regional Management Team:
• Strategy implementation: Supports the coordination of CI’s regional and global advocacy with other parts of the CI strategic plan and relevant CI outcome areas (e.g. FNs, GBV, SRH, WEE, CCR).
• Works closely with the Regional Communications department and relevant CO staff to translate the strategy into actions, develops plans on how to reach relevant audiences and advocacy targets, and influence decision-makers.
• Based on emerging opportunities, recommends to the RMT those advocacy initiatives that should be prioritized with the aim to strengthen CI’s joint advocacy in general, and CI’s response to priority issues in particular.
• Works with CI’s global advocacy initiative leaders and communications staff, and within established procedures, advises the Regional Director on advocacy positions and public statements. Leads on sign off of relevant regional products as per CARE global sign off procedures. Provide Support on the East Central & Southern Africa Regional Strategic Advocacy priorities and targets
• Representation: Represents CARE and actively participates in forums relevant to humanitarian advocacy priorities as agreed with Regional Director and other relevant stakeholders and with the aim to engage in regional dialogues.
• Continues to map relevant forums for COVID-19 and humanitarian advocacy actions.
• Links with relevant global and regional stakeholders with the aim of building alliances for advocacy actions.
• Using analytics to understand take up and reach of Advocacy Policies and papers, and adjust strategy and tactics accordingly for the best impact in the region and wider.

Job Responsibility # 3: Resourcing

• Support the CO’s in resourcing their CO Advocacy focal points
• Support the Induction for new focal points and build up the internal Advocacy network across the region
• Coach, train and mentor as needed
• Support any performance management of the CO focal points when requested

Job Responsibility # 4: Administrative

• Support in conducting surveys and benchmarks that will ensure ECSA stays current and relevant in their Advocacy Policies and Papers in the Region and supports the CARE strategies
• Establish networks with Key International NGOs at the national and international level and keep abreast of the external environment and any Government initiatives that impact on CARE Strategies and programmes
• Support the CO focal points and management in ensuring effective rollout of any Global Advocacy strategies and papers in COs in the region
• Ensure organograms, contact lists, networks and information flow lines are constantly updated and shared appropriately.
• Develops and implements additional components of an Advocacy toolkit and templates for use in local offices

Job Responsibility # 5: Other duties as assigned

• Other duties and projects as assigned

Qualifications and experience

• Bachelor’s Degree preferably in Effective Policy making and Writing, Political studies, International policy and Development, International Advocacy and Development or similar fields
• Minimum five (5) years’ experience in a similar role including general Policy and advocacy work including position papers and campaigning work (on site) in emergencies and development contexts. Previous work experience with an international and Humanitarian NGO may be an advantage.
• Understanding of gendered impacts of humanitarian crisis.
• Experience working in a regional Advocacy position, preferred.
• Excellent interpersonal and written and oral communication skills;
• Proven excellent and extensive IT skills
• Proven ability to work with complex data, analyzing, evaluating and synthesizing accurately and comprehensively
• Ability to travel regionally and internationally as needed.
• Ability to take direction, yet work independently to create, innovate and complete good quality work to tight deadlines.
• Familiarity with Advocacy and Campaigning networks in the COs within the region.
• Demonstrated ability to work in multi-cultural situations
• Proven ability to handle challenging work load and meet deadlines
• Proven Cross-cultural experience, understanding and sensitivity;
• Positive attitude, good sense of humour and service oriented.

The position has working relations with the following:

Internal: Regional Management Team (RMT), Regional Leadership Team (RLT), CI Advocacy Coordinator, CI Advocacy Working Group, CO advocacy focal points

External: Other INGOs and networks, Government bodies and Institutions

Travel - Expected to travel at least 25% when the situation allows

This job description is intended as a guide and should not be viewed as an inflexible specification as it may be varied from time to time in the light of strategic developments and following discussion with the post holder

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Job Summary

The Regional Communications Manager will support the Region and the Country Offices as needed on all communications issues and be responsible for supporting the core Communications functions within CARE East, Central and Southern Africa Region. The position may also require providing occasional back-up support for Country Offices, especially in a crisis.

Job Responsibility # 1: Country Office Support

• In-Country special projects/assignment support as requested by Country Offices (CO), working with the CO focal supports
• Work with the CO’s to ensure good communications capacity and provide communications training, coaching and mentoring as needed to CO focal points, and as needed to staff and management
• When necessary conduct field visits to COs to review and support on the communications procedures and support COs in their needs or ascertain Communications requirements.
• Reviews any standard reporting and communications documents being used in each office and the Region to ensure compliance and standardization in each context
• Serves as a point of contact and initial escalation point for questions about policy, procedure, and requirements for CARE communications for the focal points and in each office and the Region.

Job Responsibility #2: Delivery on Regional Communications Priorities

With support from the Advocacy Manager and the Regional Management Team:

• Producing, and overseeing the production of, written and graphic materials which ensure consistency and compliance with the CARE brand, values, key messages, and style guidelines
• Provide Support on the East Central & Southern Africa Regional Strategic communications priorities
• Using analytics to understand take up and reach of communications and adjust strategy and tactics accordingly
• Provide support to the Regional Management Team and Regional Leadership Team on Communications related issues
• Provide support in tracking key Communications in the Region
• Working with the Regional Management Team to ensure the Crisis Management Strategy is in current and in place and be available for any communications as needed.
• Representation: Represents CARE and actively participates in forums relevant to humanitarian and other priorities as agreed with Regional Director and other relevant stakeholders and with the aim to engage in regional dialogues.
• Continues to map relevant social media forums for COVID-19 and humanitarian actions.
• Links with relevant global and regional stakeholders with the aim of building alliances for communications across the region
• Manage digital and social media presence

Job Responsibility #3: Media Management

• Lead media engagement initiatives at the regional level with regional media hubs
• Support CO’s on media engagement
• Work with CI-Media and CI-COMWG on media pitches and press releases

Job Responsibility # 4: Resourcing

• Support the CO’s in resourcing their CO communications focal points
• Support the Induction for new focal points and build up the internal communications network across the region
• Coach, train and mentor as needed
• Support any performance management of the CO focal points when requested

Job Responsibility # 5: Administrative

• Support in conducting surveys and benchmarks that will ensure ECSA stays competitive and relevant in their communications
• Establish networks with Key International NGOs at the national and international level to keep update with external environment
• Support the CO focal points and management in ensuring effective rollout of Global Communication initiatives in COs in the region
• Ensure a good solid knowledge management and learning platform is in place and being used for impact and learning
• Ensure organograms, contact lists, networks and information flow lines are constantly updated and shared appropriately.
• Coordinates the development and completion of any reporting needed for the Region
• Develops and implements additional components of a Communications toolkit and templates for use in local offices

Job Responsibility # 6: Other duties as assigned

• Other duties and projects as assigned

Qualifications and experience

• Minimum five (5) years’ experience in a similar role including general communications, including crisis communications and Situation Reports and communications (on site) in emergencies, social media. Previous work experience with an international NGO (development and humanitarian) is an advantage.
• Experience working in a regional Communications position, preferred.
• Excellent interpersonal and written and oral communication skills;
• Some working knowledge of French is an added advantage
• Proven excellent and extensive IT skills especially in Communications Apps and Packages and social media
• Proven ability to work with data, analysing, evaluating and summarizing quickly and accurately
• Ability to travel regionally and internationally as needed.
• Ability to take direction, yet work independently to create, innovate and complete good quality work to tight deadlines.
• Familiarity with Media and Communications networks in the COs within the region.
• Demonstrated ability to work in multi-cultural situations
• Proven ability to handle challenging work load and meet deadlines
• Cross-cultural experience, understanding and sensitivity;
• Positive attitude and service oriented.

The position has working relations with the following:

Internal: ECSA Regional Management Teams(RMT), Regional Leadership Teams (RLT) , CARE International-Media.

External: Other INGOs and networks

Travel - Expected to travel at least 40% when and if possible

This job description is intended as a guide and should not be viewed as an inflexible specification as it may be varied from time to time in the light of strategic developments and following discussion with the post holder

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Job Summary

The Regional Human Resources Officer will support the Global HR Generalists on all administrative related matters and responsible for supporting the core HR functions within CARE East, Central and Southern Africa Region. The position may also require providing occasional back-up support for Country Offices.

Duties and Responsibilities

Job Responsibility #1-Country Office Support

• In-Country special projects/assignment support as requested by Country Offices
• Work with the Global HR Generalist to ensure application of Global HR policies and procedures in the COs to promote equal opportunities
• When necessary conduct field visits to COs to review human resources and administrative procedures and support COs in their needs or ascertain human resources requirements.
• Constantly review CO local labour laws and ensure compliance in those Countries.
• Reviews the HR template documents being used in each office to ensure compliance and standardization, including employment agreements, contract agreements, staff policies and handbooks.
• Serves as point of contact and initial escalation point for questions about policy, procedure, and requirements for local HR representatives in each office.

Job Responsibility #2-Delivery on Regional HR Priorities

• With support from the HR Generalist
• Provide Support on the East Central & Southern Africa Regional Strategic HR priorities
• Develop metric measurement and reporting tools for Regional Management Team discussions on key identified areas; including regional monthly reporting
• Provide support to the Regional Management Team and Regional Leadership Team on HR related issues
• Provide support in tracking key HR Metrics in the Region

Job Responsibility #3- Resourcing

Support the Global HG Generalist in the administrative recruitment for international posting ensuring compliance to CARE recruitment procedures and best practices:

• Review all the Requisition Forms and Job descriptions to accuracy
• Coordinate with the Compensation and Benefits team to ensure all new positions are correctly graded through the online system
• Coordinate with HR Services Center for job posting of all international positions

Job Responsibility #4-Performance & Talent Management

• Coordinate with CO HR team and Line Managers to ensure onboarding processes for all new international staff and key senior staff is completed including mandatory online training.
• Coordinate the administration of the performance management process for international staff in ECSA Country Offices.
• Support the Global HR Generalist in managing Global Talent Management Initiatives in Country Offices
• Champion CARE training and learning sites like CARE Academy and CARE Shares
• Ensure all International staff have completed all mandatory training like PSHEA, Security etc.

Job Responsibility #5-Administrative

• Support in conducting surveys and benchmarks that will ensure ECSA stays competitive
• Establish networks with Key International NGOs at the national and international level to keep update with external environment
• Work with the Regional Security Manager to ensure staff visiting the Regional Office receives briefing on Country and Regional security threats, medical and emergency evacuation procedures.
• Support the Global HR Generalists in ensuring effective rollout of global HR initiatives in COs in the region
• Ensure organograms, contact lists and information flow lines are constantly updated and shared appropriately.
• Provides monthly staff census reports for each Country Office.
• Coordinates the development and completion of quarterly Global reports for each office for delivery to HQ HR.
• Develops and implements additional components of the HR toolkit and templates for use in local offices

Competencies:

Customer Focus - Internal & External; Problem Solving; Functional technical skills; Planning; Informing; Listening; Managing and Measuring Work; Maintaining Confidentiality, Negotiating; Process Management; Written communication.

Qualifications and Experience

• Bachelor’s Degree preferably in Human Resource Management, Business Administration or similar field
• Valid Institute of Human Resources Management (IHRM) Membership
• Minimum three (3) years’ experience in general HR management in a similar role. Previous work experience with an international NGO is an advantage.
• Experience working in a regional HR position, preferred.
• Ability to travel internationally as needed.
• Ability to take direction, yet work independently complete tasks on time.
• Familiarity with Employment Laws in the COs within the region.
• Demonstrated ability to work in multi-cultural situations
• Proven ability to handle challenging work load
• Cross-cultural experience, understanding and sensitivity;
• Excellent interpersonal and written and oral communication skills;
• Positive attitude and service oriented.

Travel - Expected to travel at least 40%

This job description is intended as a guide and should not be viewed as an inflexible specification as it may be varied from time to time in the light of strategic developments and following discussion with the post holder