Jobs at CIC Insurance

PURPOSE

Promote and maintain high quality customer relations and grow revenues from CIC’s domain markets and the general commercial market.

PRIMARY RESPONSIBILITIES:

• Maintain the required number of productive Marketing Executives as determined for each location by
• Continuous recruitment of qualified Marketing Executives as per official procedure.
• Providing continuous training to maintain appropriate skill, product knowledge, personal and professional development.
• Facilitating Compliance with all regulatory requirements.
• Ensuring attainment of the individual and team targets on a monthly basis.
• Performance review to maintain high performance and balance on all attributes
• Providing support to Company market and stakeholder initiatives.

PERSON SPECIFICATIONS

Academic Qualifications

• Bachelor’s degree in a related field

Experience

• Up to three (3) years’ relevant experience

Skills and Attributes

• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Excellent customer care skills
• Good negotiation skills
• Computer literate in MS Office and other office applications
• Understanding of the working environment /competitors
• Basic knowledge of regulations by AKI and IRA

Closes: September 26, 2022

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PURPOSE:

Responsible for coordinating care management activities for effective and efficiency service delivery to our customers at the service providers.

PRIMARY RESPONSIBILITIES:

• Liaise with the relevant medical practitioners for any overseas referrals;
• Coordinates and plans the care management team to ensure prompt service delivery to our customers;
• Coordinates and plan hospital visits to all clients admitted in the hospitals across the country, to assess the care given against the costs and the appropriateness of the care;
• Checks that authorization letters have been issued and sent to the hospital as per the agreed rates and promptly;
• Prepare and compile section reports on daily, weekly and monthly basis and forwards to the management.
• Review care reports to ensure that the treatment given is within the agreed Medical protocol.
• Ensure the call centre is manned 24 hours and that we are accessible to the customers and partners.
• Ensure customer concerns related to care access are reviewed and resolved in a timely and acceptable manner.
• Ensure the service access turnaround time is within the stipulated Service Level agreement.
• Ensure daily admissions reports are shared promptly to the relevant stake holders as per spelt out expectations.

GENERIC DUTIES

• Carry out performance appraisal, coaching and mentoring staff;
• Resource allocation, staffing and leave approval;
• Participate in planning and budgeting for the department;
• Participate in various meeting and committees.

PERSON SPECIFICATIONS

Academic Qualifications

• Bachelor’s degree in Nursing or in a related field

Professional Qualifications

• Kenya Registered Nursing (KRN) Diploma/Medical Diploma – Required

Experience

• Minimum of four (4) years’ relevant experience

Skills and Attributes

• Problem solving skills;
• Good analytical skills;
• Computer literate in MS Office and other office applications;
• Understanding of the working environment /competitors;
• Basic knowledge of regulations by AKI and IRA;
• High emotional intelligence;

Closes: September 26, 2022

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PURPOSE:

Responsible for making and reconciling payments receipting, banking of company funds, reconciliation of daily funds banking and cashbook receipts he is also responsible for supplier account reconciliations.

PRIMARY RESPONSIBILITIES

• Receipting all monies, schedules and cheques received by the customers;
• To ensure safe custody of daily cash and cheques collection;
• Preparation of banking slips for handing over to the banking cashier;
• Posting of manual receipts;
• Disbursing imprest when called upon; and
• Keeping safe custody of post-dated cheques and maintain a daily log.
• Supplier accounts reconciliation
• Bid bonds, guarantees management and preparing loan reports on the same

 PERSON SPECIFICATIONS

Academic Qualifications

• Bachelor’s degree in any business related field

Professional Qualifications

• ATC/CPA/ACCA added advantage or part qualification in relevant professional field

Experience

• 1 years of relevant experience.

 Skills and Attributes

• Planning and Organizing skills
• Interpersonal Skills
• Communication Skills
• High Integrity

Closes: September 23, 2022