Jobs at Frank Management Consult Ltd

Roles and Responsibilities

• Contribute in determining company’s revenue and planning specific steps, resources and tools that shall be adopted in order to attain the set objective
• Devise strategies and techniques necessary for achieving set sales targets and guiding the Sales Executive team to work towards a similar course.
• Map out Company’s potential customers and effectively use the sales team to generate leads for the organization.
• Undertake brand promotion by popularizing all products amongst consumers.
• Establishes sales objectives by analyzing previous trends and projecting expected sales volumes for all company clients.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Create and implement sales action plans that incorporate key actions that work towards set KPIs for the business
• Conducting research on market trends to identify new business opportunities and advise management on competitors’ weaknesses.
• Monitor and observe the company’s brand to identify new trends ahead of the curve hence offering the business a competitive advantage and keeping ahead of its competition in the market.
• Team up with product development team in creating product intelligence.
• Do frequent product and price benchmarking to keep ahead of competitors.
• Manage existing client relationship by making client visits while targeting to get more business from them.
• Making field visits to scout for new business and growth opportunities to enable sales growth.
• Manage Channel calendar in regard to trading opportunities to include; launches, promotions, offers, and campaign activities for the purposes of maximizing sales opportunities.
• Use the company analytics to process relevant data and information, and translate it into actionable strategies that drive sales and lead to target achievement.
• Work closely with specific account holders and Finance department to ensure customer payments are done as per agreed terms.
• Develop lucrative incentive schemes and introduce monetary benefits to encourage sales team to deliver their level best. Appreciate whenever they do good work.
• Track the entire field sales team performances, make sure each one is living up to the expectations of the organization. Be on top what the team is doing daily, weekly and monthly. The performers must be encouraged while the non -performers must be dealt with utmost patience and care
• Training sales staff on product knowledge, sales and communication strategies and helping them close deals.
• Manage, coach and develop a high performing Sales team that meets agreed objectives and which delivers best practice results, added value and continuous improvements.

Minimum Requirements:

• Bachelor’s Degree in Sales and Marketing or any Business-related Field.
• Minimum of 6 years’ experience in sales of SMCG.
• Experience selling goods (not Services) to NGOs, Banks or Manufacturing companies is a MUST
• High Customer Orientation

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Roles & Responsibilities:

• Maintaining relationships with existing clients by providing support, information, and guidance; researching and recommending new opportunities
• Drive and manage the growth of designated sales channels by undertaking continuous customer relationship management and pitching for new business.
• Follow up on customer payments as per agreed terms and work closely with Finance department to ensure that all customers possess good credit history.      
• Present, promote and sell products/services for existing and prospective customers.
• Responding to all requests for quotation and following up on the same to ascertain quote status.
• Continuously engage customers on statement of account status and processing customer orders on time and accurately.
• Establish, develop and maintain positive business and customer relationships
• Continuously undertake aggressive Sales to achieve set and agreed targets.
• Coordinate sales effort with team members and other departments
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly and annual Sales analyses.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Handle customer queries and serve them till goods are received including after-sales services.
• Researching Target market and going for new business opportunities.
• Plan and attend all sales meetings as scheduled with clients and close on such sales that are within the jurisdiction.
• Reaching out to existing and old customers to restore company image and bring back lost business.
• Keeping track on LPO deadlines and coordinating internally to ensure goods are dispatched on or before committed timelines.
• Receives, addresses and escalates where necessary any customer complaints that would arise in a timely manner.
• Tracking client’s dispatch list and keeping a follow up on the deliveries, while continuously keeping customer informed about the same.

Minimum Requirements:

• Bachelor’s Degree or Diploma in Sales and Marketing
• 4+ years’ experience in sales of both FMCG and SMCG
• Focused and target driven with a positive, can-do attitude

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Roles & Responsibilities:

• Prepare production plans for all production activities as per customer orders.
• Reviewing status of production plan execution to make any necessary adjustments.
• Coordinating work-in-progress with proper work flow charts on the whiteboards allocated at different production departments and activities to ensure accurate quantities/qualities are produced.
• Monitoring utilization of raw materials from estimation, requisition, and production ensuring that wastages are minimal if not fully eliminated.
• Properly plan for on time production of standard/customized items.
• Actively participating in new product design and development to ensure that customers always have access to ever changing product experience.
• Ensuring the section heads/supervisors have made shift reports, handed over in a proper manner and reviewing department production reports as provided in various records.
• Liaising with stores for status of materials availability and assist in seeing that the reordering level is on time as well as maintaining the purchase requisition process.
• Coordinate all production activities within the department production floor with emphasis on production quantity, efficiency and quality.
• Leading in brainstorming activities and inspiring staff to give innovative ideas with the aim of improving quality, productivity and overall equipment effectiveness (OEE).
• Enforcing company policies and procedures to staff within department while ensuring communication is done effectively to staff on production floor.
• Prepare and share such reports as may be required by management from time to time.
• Work in collaboration with the HR Manager and Department/Section Heads to enhance employee engagement and work towards continuously improving Net Promoter Score  
• Any other duties as may be allocated by the management from time to time.
• Work closely with the HR Manager/Occupational Health and Safety Manager to ensure all members of responsibility of this role are aware of safety requirements, both legislative and company’s policies/procedures, to provide a safe workplace.
• Maintain and support a superior safety and housekeeping program,
• Promote the proactive reporting of workplace hazards identified during the course of work to the appropriate person, following standard operating procedures
• Ensure adherence to the relevant quality standards, confer with the appropriate company’s personnel on the application of methods and production standards

Munimum Requrements:

• A bachelor’s degree in Mechanical Engineering.
• Additional certificate in Welding and Fabrication will be an added advantage
• 10+ years of experience in a busy Heavy Welding and Fabrication environment.
• Previous work experience in a Similar/ related role.
• Profound and on job understanding of all types of welding.
• Previous work experience with ISO, KAIZEN, Lean and Six Sigma is an added advantage.

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Key Roles:

• Finacle installation and configuration i.e. 10.x
• Finacle service configuration and workflow customization.
• Analyze and resolve Finacle 10.x application related issues
• Coordinate between banks and Infosys
• Update team on a regular basis on various tasks
• Responsible for bank data validation
• Responsible for customer service
• Provide Level3 (L3) support for Finacle 10.x Core Banking Application
• Parameters maintenance at Bank, Branch, Scheme and Account level.

Desired Skills & Attributes

• Good understanding of the EOD / BOD process in Finacle 10.x, backend tables and relation with CSIS DB.
• Must be able to analyze and debug issues raised with respect to Finacle Application.
• Must be able to understand the different logs generated for different modules i.e. CORE, CRM, FI, Connect24, SVS and SSO.
• Able to write complex SQL queries, Pl/SQL stored procedures, scripts, MRTs, MTTs and shell scripts
• Understand the setups involved in Clearing, Standing Instructions, Trade Finance and Loans
• Able to work long hours occasionally
• Available for the customers and willing to support whenever the need arises
• A clear focus and quality service delivery

Minimum Requirements:

• Advance Diploma / Bachelor’s degree in Computer Science, Information Systems, Information Technology
• 3+years work experience in core banking applications support, preferably Finacle 10.x
• MUST have working knowledge of UNIX Environment 
• Experience in writing Oracle/SQL queries and procedures with exposure to database level

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Roles and Responsibilities:

• Design production items using either AutoCAD, Solid works &Achi card
• Develop the product and give details of each part.
• Make part list of each item developed.
• Calculate material estimate required for the product.
• Interpret production drawing to the technician incase he or she has not understood.
• Analysing designs and determining required resources and project deadlines.
• Implementing design changes and making contingency plans as necessary.
• Visiting manufacturing sites and reporting back to senior management.
• Give the filled Bill of Quantity and the drawing in soft copies to the sales personnel for presenting to the client.
• File the drawing as it is as a standard drawing in case no further revisions is required.
• Fill a master drawing register as per the format to show all the details of developed drawings.
• Design production items using either AutoCAD, Solid works &Achi card
• Develop the product and give details of each part.
• Make part list of each item developed.
• Calculate material estimate required for the product.
• Interpret production drawing to the technician incase he or she has not understood.
• Analysing designs and determining required resources and project deadlines.
• Implementing design changes and making contingency plans as necessary.
• Visiting manufacturing sites and reporting back to senior management.
• Give the filled Bill of Quantity and the drawing in soft copies to the sales personnel for presenting to the client.
• File the drawing as it is as a standard drawing in case no further revisions is required.
• Fill a master drawing register as per the format to show all the details of developed drawings.

Desired Qualifications:

• Degree/ diploma in Mechanical Engineering
• Proficiency in computer-aided design and drafting (CADD)/ Desktop publishing tools and graphic design software
• 2 years’ hand on experience in technical design in a busy fabrication environment

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Duties & Responsibilities

• To carry out any duties as assigned by the HOD diligently.
• Guiding and assisting of operators in setting of machines
• Managing the allocated section to ensure output from machines meet quality and quantity as per machine target and cycle time.
• Assisting operators in trouble shooting and autonomous maintenance.
• Receiving raw materials and ensuring efficient utilization of the same by accounting for the same at end of shift.
• Allocating and supervising all the crew under his/her control.
• On job training/mentoring new staff on machine operation and other duties.
• Ensure housekeeping on the floor, machine & machine surround area,
• First level handling of sectional worker’s discipline and reporting the same.
• Reporting and coordinating with maintenance team in case of major break down.
• Participating in brainstorming and root cause analysis to bring solution to problems and/or innovation in the work area.
• Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures
• Support encourage and develop team and take ownership for team cohesion
• Proactively contribute to creating a good team atmosphere

 Minimum Qualifications

• At least college diploma/higher diploma or equivalent. 
• 5+ years’ experience in a manufacturing environment.
• Supervision of a number of staff.
• Working in an ISO certified organization.

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DUTIES & RESPONSIBILITIES

General and Task Management

• Effectively delegate any maintenance issues to be resolved on each shift and small projects to the right skills in the team, planning and managing effective works.
• Adhere to daily and weekly checks to ensure smooth operation of site
• Develop a Planned Preventative Maintenance (PPM) schedule, ensure full preventative maintenance is carried out, plan in missed maintenance activities, and lead the team to deliver effectively.
• Schedule both internal and external work(s) maximizing planned down time and reducing unplanned downtime.
• Manage the team to ensure machine availability, reactively managing dysfunctional machinery with proper shift management.
• Optimize equipment according to standard procedure, enhancing performance and product quality, ensuring the achievement of all Key Performance Indicators (KPIs).
• Ensure routine calibration and maintenance requirements of a variety of electro-mechanical, hydraulic and pneumatic systems are undertaken.
• Ensure that designated buildings, plant and facilities are fit for purpose and to provide proactive support/solutions when required.
• Develop clear accountability for maintenance material spend combined with a strategy to manage expenditure.
• Manage systems and equipment data storage and maintain high levels of standards and accuracy.
• Manage the process of the introduction of new machinery, plant and equipment from drawing up the specification, to managing suppliers through to full installation in collaboration with all relevant parties.
• Manage the process of disposal of obsolete machinery, plant and equipment from gaining agreement to write off to physically removing it and its safe and lawful disposal.
• Attend various meetings and action/communicate instructions / action required for continuous improvement.
• Perform root cause analysis and resolve problems that arise.
• Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources where required.
• Ensure KPIs are met by working to the overall plan, including management of, and reporting.
• Conduct risk assessments of processes and tasks in the department.
• Manage contractors on site to ensure they meet legal and company requirements

People Management

• Manage, coach and develop a high performing team that meets agreed objectives and which delivers best practice results, added value and continuous improvements.
• Set department objectives/KPIs and review and assess ongoing performance of direct reports.
• Report on achievement of targets and identify any actions required.
• Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behavior expected of them.
• Ensure the delivery of the People Strategy within area of accountability Manage and lead the team, ensuring adequate staffing levels.
• Motivate and coach the team to operational success.
• Monitor the completion of tasks and ensure good performance and record on appropriate systems.
• Review, implement and update company records e.g. training matrices, performance reviews, risk assessments.
• Communicate KPIs from the strategic annual plan so that each employee is aware

Financial and Budget Control

• Input and hold responsibility for maintenance budgets
• Prepare the annual Maintenance budget and forecasts and all Capital Expenditure proposals as well as ensuring compliance with legal standards. Manage the budget from identification to completion of projects Relationship Management
• Work as part of the Management team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
• Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the maintenance strategy
• Communicate with stakeholders the impact of market change and potential effects on engineering design and development. Recommend solutions without compromising quality or service while optimizing cost
• Liaise and communicate with other departments, customers, suppliers and other service providers.
• Ensure an effective interface with other departmental staff is maintained

Self-Management

• Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures
• Support encourage and develop team and take ownership for team cohesion
• Proactively contribute to creating a good team atmosphere
• Anticipates and overcomes obstacles.
• Makes useful links to arrive at insightful plans and solutions
• Embraces personal challenge.
• Confident, rounded thinking
• Is resilient, optimistic and open to change
• Has an Adult: Adult, collaborative approach to others

Minimum Requirements

• A bachelor’s degree in Mechanical Engineering. 
• 5+ years’ experience in a busy Welding and Fabrication environment.
• Knowledge of maintenance of Tool Room Machineries which includes but not limited to Lathe Machine, Milling Machine, Grinding Machine, Drilling Machine, Shaper Machine, Broaching Machine, Saw Machine, Shearing Machine, Hobbing Machine, Drill Press and CNC Hydraulic Machines.
• Previous work experience with ISO, KAIZEN, Lean and Six Sigma is an added advantage.
• Proven track record of plus 5 years as Quality Assurance Coordinator and Certified Trained Auditor for ISO9001