Jobs at JardineHR Consultants

Key Responsibilities

• Coordinate and supervise daily production and operational activities.
• Plan and monitor workflow to ensure timely project completion.
• Manage inventory and coordinate procurement of production materials.
• Supervise production staff and promote productivity and quality.
• Ensure compliance with quality, safety, and operational standards.
• Coordinate with the sales and design teams to deliver exceptional customer service.
• Monitor operational performance and recommend process improvements.

Requirements

• Diploma or Bachelor\'s Degree in Operations Management, Business Management, or a related field.
• At least 4 years\' experience in operations or production within a printing, branding, signage, advertising, or manufacturing environment.
• Strong leadership, planning, and organizational skills.
• Excellent problem-solving and communication abilities.
• Ability to work effectively in a fast-paced, deadline-driven environment.

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Key responsibilities 

• Welcome guests warmly and professionally upon arrival
• Perform guest check-in and check-out procedures accurately and efficiently
• Handle room allocations, key issuance, and guest information updates
• Respond to guest inquiries, requests, and complaints promptly and courteously
• Process walk-in reservations and assist with room bookings
• Handle payments, billing, and cashiering duties accurately
• Balance cash float and prepare end-of-shift reports
• Ensure all transactions comply with hotel policies and procedures
• Coordinate with other departments to ensure guest needs are met
• Handle incoming calls, emails, and messages professionally
• Maintain accurate guest records and reservation details.
• Prepare daily arrival, departure, and in-house guest reports
• Ensure compliance with data protection and confidentiality standards
• Participate in shift handovers and daily briefings

Qualifications

• Diploma or Certificate in Hospitality Management, Front Office Operations, or a related field
• Minimum 2 years’ experience as a hotel receptionist or front office agent
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving skills.
• Computer literacy and familiarity with reservation systems is an added advantage.