Jobs at M-KOPA Solar

Job Purpose

• You will lead internal investigations at M-KOPA end-to-end — from intake through to case closure — across all five operating markets (Kenya, Uganda, Nigeria, Ghana, and South Africa). You will engage stakeholders internally with discretion and sound judgement, safeguard the integrity of the whistleblower and grievance programme, and keep the Board informed through regular, well-evidenced reporting. This role demands not just technical investigative skill but strong personal character — the trust placed in this role by complainants, subjects, and the business depends on it.

Key Responsibilities

Investigation Lifecycle Management

• Lead internal investigations end-to-end: intake and triage, planning, evidence gathering, interviews (complainants, witnesses, and subjects), analysis, and final reporting.
• Apply consistent, defensible investigative methodology across fraud, misconduct, harassment, safeguarding, and policy-violation cases.
• Maintain a clear, well-documented evidence trail for every case, sufficient to withstand scrutiny (including in disciplinary or legal proceedings).
• Recommend proportionate, well-reasoned outcomes and remediation actions, including control weaknesses exposed by the investigation.

Stakeholder Engagement & Board Reporting

• Engage confidently and sensitively with stakeholders across HR, Legal, Risk, and country leadership throughout the life of a case.
• Prepare monthly and quarterly investigation reports for the Head of Internal Audit & Risk and the Board Audit & Risk Committee, summarising case volumes, themes, outcomes, and emerging risk signals.
• Manage sensitive conversations with complainants and subjects with empathy, fairness, and absolute discretion.

Whistleblower & Safeguarding Programme

• Support the day-to-day operation of the whistleblower and grievance programme, ensuring reported concerns are triaged, tracked, and actioned in line with policy and IIA/ACFE good practice.
• Own and maintain the case management platform (tracking, evidence storage, and reporting), ensuring data integrity and confidentiality at all times.
• Identify recurring themes or systemic control gaps from case data and feed these into audit planning and risk reporting.

Audit Innovation & Function Development

• Champion adoption of M-KOPA’s technology and AI capabilities to enhance audit planning and execution (e.g., risk sensing, scoping, testing, and reporting) while maintaining independence, governance, and confidentiality.
• Embed data analytics and continuous monitoring approaches into audit delivery to strengthen coverage, increase efficiency, and enable earlier identification of emerging risks across markets.
• Drive standardisation and quality uplift through modern audit tooling (e.g., audit management platforms, workflow automation, and digital working papers), including clear controls over evidence, versioning, and review.
• Build capability within the Internal Audit team through coaching and knowledge transfer on analytics- and AI-enabled audit techniques, and contribute to the development of related methodology/standards.
• Support the Head of Audit & Risk on strategic projects and function development initiatives as required.

Continuous Improvement & Governance

• Contribute to strengthening investigation methodology, templates, and standard operating procedures.
• Maintain strict confidentiality and independence, managing conflicts of interest appropriately.
• Keep abreast of evolving fraud typologies, investigative techniques, and relevant regulatory requirements across M-KOPA’s markets.

Organisation Structure

Reports to Head of Internal Audit & Risk

Experience, Skills & Qualifications

Education

• Degree in a business-related field, law, criminology, or a related field from a recognised university.
• Certified Fraud Examiner (CFE) required.
• Other certifications (e.g., CIA, CISA, forensic accounting, or investigations-specific credentials) are an added advantage.

Experience

• Minimum of 8 years’ experience, with in-depth, hands-on experience conducting internal investigations (fraud, misconduct, harassment, or safeguarding-related), ideally within financial services, fintech, or a comparably regulated, multi-market environment.
• Demonstrated experience preparing investigation findings and reports for senior management and/or Board-level audiences.

Skills

• Unimpeachable personal integrity and sound ethical judgement — this role requires trust from all sides of a case.
• Strong interviewing skills: able to build rapport, ask probing questions, and remain composed and neutral under pressure.
• Excellent written communication — able to produce clear, factual, defensible case reports.
• Discreet and calm under pressure; able to handle emotionally difficult and highly confidential matters with maturity.
• Strong stakeholder management across HR, Legal, Risk, and country leadership.
• Ability to manage a caseload independently, prioritising sensitively and appropriately across concurrent investigations.
• Comfortable operating across multiple markets and cultures, with willingness to travel.

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Job Purpose

• You will lead individual internal audit engagements end-to-end across M-KOPA’s operating markets (Kenya, Uganda, Nigeria, Ghana, and South Africa), reporting to the Head of Internal Audit & Risk. This is an execution and delivery role: you own audits from planning through to reporting and follow-up, contribute directly to the annual audit plan, and present findings to management with the judgement and rigour expected of a seasoned, hands-on auditor.

Key Responsibilities

Audit Execution

• Lead assigned audits from start to finish — planning and scoping, fieldwork/testing, documentation, reporting, and follow-up — in line with IIA standards and internal methodology.
• Independently manage engagement timelines, evidence quality, and working paper standards without close supervision.
• Identify root causes (not just symptoms), assess risk impact accurately, and develop practical, actionable recommendations.
• Apply data analytics and audit management tooling to strengthen coverage and efficiency across engagements.

Reporting & Stakeholder Management

• Present audit findings directly to process owners and management, defending conclusions and negotiating realistic, risk-appropriate remediation actions.
• Prepare clear, well-evidenced audit reports for review by the Head of Internal Audit & Risk.
• Build credible working relationships with process owners and country teams to enable efficient fieldwork and honest engagement.

Audit Planning

• Contribute to the development of the annual risk-based audit plan, including scoping proposed engagements and estimating resourcing.
• Flag emerging risks identified during fieldwork for inclusion in future audit cycles or escalation to the Head of Internal Audit & Risk.

Follow-Up & Continuous Improvement

• Track closure of agreed management actions, escalating overdue or inadequately remediated items.
• Support development of audit methodology, templates, and standards as the function matures.
• Mentor and provide on-the-job guidance to junior audit team members where applicable.

Organisation Structure

Reports to Head of Internal Audit & Risk

Experience, Skills & Qualifications

Education

• Degree in a business-related field, IT, Business Information Systems, or a related technical/business field from a recognised university.
• Professional certification required: one of Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or ACCA (or equivalent, e.g. CPA).
• Additional certifications (e.g. CISM) are an added advantage.

Experience

• Minimum of 7+ years’ audit experience, including prior experience at a Big Four (or equivalent top-tier external audit) firm — this is a requirement of the role, not merely an advantage.
• Demonstrated track record of leading audits independently from planning through to reporting and follow-up, ideally spanning both business process and technology-related audits.

Skills

• Strong technical audit execution skills — testing design, sampling, evidence evaluation, and root-cause analysis.
• Confident, articulate communicator able to present and defend findings to management under scrutiny.
• Sound working knowledge of risk management principles and control frameworks.
• Strong personal organisation — able to manage multiple concurrent engagements and deadlines with minimal supervision.
• Ability to maintain the highest levels of integrity, confidentiality, and objectivity.
• Comfortable operating across multiple markets and cultures, with willingness to travel.