Jobs at Q-Sourcing Servtec Group

DUTIES & RESPONSIBILITIES:

Food Safety Internal Audit Management

• Provide input for the food safety internal audit strategic plan
• Support development of a rolling internal audit plan based on a comprehensive assessment of food safety risks, relying where possible on management’s assessment. Propose updates the internal audit plan based on changes to the risk profile and emerging risks
• Implement the internal audit plan to assess, report, and provide recommendations on enhancing our client’s Retail’s performance
• Execute a risk based audit approach of food safety risks across the countries which we operate covering the systems, controls (risk assessments, contracts, KPIs, etc.), and technology in place to monitor store operations, distribution centers, private label production, suppliers and compliance with applicable local regulation
• Support country hygiene and food safety leads in improving the efficiency and effectiveness of their systems
• Drive continuous improvement initiatives and coordinate sharing of information and best practice across geographies
• Prepare internal audit reports that communicate to thematic / systematic issues relating to food safety. Analyzing root causes where applicable
• Follow up on the status of the implementation of management action plans (corrective actions)
• Build relationships with respective country management/functional leads to stay at the forefront of changes to the business and to promote the value of internal audit
• Maintain a high level of strategic foresight by identifying audit client and business needs and recommending internal audit plan changes accordingly
• Manage the execution and quality assurance relating to the audit portfolio and/or risk focus area
• Encourage and lead innovation and improvements to the internal audit department initiatives, advisory projects, and its processes
• Submit and support the development of periodic progress reports to internal stakeholders as per the set timeframe
• Ensure adequate communication and coordination with applicable 2nd line functions and other assurance providers
• Facilitate workshops with management to identify appropriate solutions for recurring or thematic audit issues and communicate key metrics relating to audit portfolio and/or risk focus area
• Monitor and manage the work of any external service providers assigned to the audit portfolio

Internal Audit Delivery

• Ensure that the internal audit team schedules audit engagements, addresses any client concerns, and manage the team to ensure that work is conducted in accordance with methodology and budgets
• Socialize and discuss audit objectives, risks and scope with the audit client and take into considerations any issues or risks out of tolerance that the audit client has already identified
• Review results of data analysis and major deliverable resulting from the audit process (e.g. flowchart/narrative, risk and control matrix, audit program, observation log and internal audit report
• Conduct preliminary discussion of observation with audit clients to discuss audit objectives, risks and scope, and agree on appropriate action plans
• Circulate potential lessons learned or Heads Up to share with audit clients

Monitoring Progress

• Monitor and manage the follow up of status of outstanding management action plans

Policies and Procedures

• Ensure compliance with corporate policies and departmental policies and procedures
• Comply with the Institute of Internal Auditor's Code of Ethics
• Provide input on the effectiveness of current policies and procedures

Human Capital Responsibilities

• Assist in implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management
• Provide mentorship for the purpose of developing a continuous talent pipeline for key roles
• Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements
• Develop and implement on the job-training for the team
• Provide inputs for the development of annual manpower plan
• Ensure the implementation of our client’s Retail’s corporate policies and relevant procedures

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Bachelor’s degree in Food Science, Microbiology or Food Safety from 4-year College or university.
• Professional qualifications in a food safety
• 10+ years professional experience in a relevant discipline
• 3+ years in retail preferred
• In depth knowledge of food safety management systems and HACCP practices as well as applicable globally recognized regulations or standards (e.g. ISO 22000, IFS, BRC, etc.)
• Understanding of common food laboratory practices
• A strong focus on quality and on meeting objectives
• Ability to plan, identify and set priorities
• Ability to conduct multiple projects
• Strong analytical and research skills
• Good written/verbal communication skills
• Good interpersonal and relationship building skills
• Able to work under pressure
• Ability to work independently and within a team environment
• Project management
• Performance management

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DUTIES & RESPONSIBILITIES:

Private Label Product Development

• Stay abreast of market trends and innovation to elaborate action plans, maintain Private Label brand’s strategy and develop Private Labels range responding to Customer Demand
• Ensure Private Label items meet local sales targets and profit goals
• Ensure the proper integration of the Private Label items within the International Merchandising function strategy
• Prioritize development plan in coordination with Private Label Quality Team, Sourcing team and Sales Development team across territories to maximise resources and sales potential

Launch and After Launch follow up

• Follow up on the manufacturing and launch of new Private Label products in the stores
• Ensure commercial strategy is implemented offline and online; KPIs are tracked and corrective action plans are set when necessary
• Ensure proper communication on the product launch and ensure the range is available on all platforms (Internal & External-Online & Offline), ideally through innovation / thinking out of the box

Coordination with Internal Stakeholders across territories

• Coordinate and align with all stakeholders internally Private Label development plans, strategies, action plans within their Department/Group of categories
• Support Sourcing teams with their category strategy definitions
• Ensure the marketing of Private Label items in coordination with Marketing and Sales Development
• Provide support to improve logistic flows, marketing and product display

Policies and Procedures

• Oversee the development and implementation of relevant policies and procedures
• Ensure procedure for record keeping to support the organization’s goals is in place and applied
• Ensure Private Label items are complying with policies related to our client’s Retail, Private Label and regulation

Human Capital Responsibilities

• Assist with the implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management
• Provide mentorship for the purpose of developing a continuous talent pipeline for key roles
• Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements
• Develop and implement on the job-training for the team
• Provide inputs for the development of annual manpower plan
• Ensure the implementation of our client’s Retail’s corporate policies and relevant procedures

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Bachelor’s Degree in Business Administration or Marketing
• 2-4 years of experience in a similar role with a product development background being mandatory (Private Label or Non Private Label)
• Retail background (retailer or supplier side)
• Strong planning and organization skills
• Strong negotiation and networking skills
• Strong business communication and presentation skills
• Proficient in Microsoft Excel Suite
• English (Full professional proficiency – Required)

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DUTIES & RESPONSIBILITIES:

Quality and Hygiene

• Support the analysis of quality and food safety standards and implement continuous improvements
• Implement the internal quality and hygiene procedures
• Maintain all documents related to hygiene procedures to ensure quality
• Research and maintain a record of all food safety developments and changes in regulations
• Implement corrective activities put into place due to audit results
• Implement the hygiene and food safety awareness/climate in the stores to ensure highest quality
• Monitor the storage of fresh food according to the set standards and procedures
• Monitor and report on food storage complies with the required health and safety standards
• Monitor and report on the segregation, storage and timely removal of all waste
• Implement training for all food and waste handling staff

Human Capital Responsibilities

• Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work
• Apply and follow our client’s Retail’s Human Capital corporate policies and relevant procedures and instructions
• Provide training and feedback to direct reportees when required

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Bachelor’s Degree in Food Science or equivalent
• 5+ years in related food quality control, 3+ years within the retail working with food is preferable
• Excellent communication and presentation skills
• Process associated with the development and monitoring of products