Jobs at Q-Sourcing Servtec Group

Job summary:

• We are seeking a creative and strategic Digital Marketing Executive to support with critical work across the company’s brands. The role will be focussed around ensuring we are maximising all opportunities to drive customers to the website through strong marketing activity and engage and convert customers visiting our website through solid branding and content.

Key Responsibilities:

Product Management:

• Support the senior trading team with all trading and website activity.
• Assist in the uploading, editing, and managing of product listings on various ecommerce platforms.
• Assist in uploading and co-ordinating the promotional and pricing changeovers on the website and communicating it to relevant stakeholders.
• Ensure accurate product descriptions, images, pricing, and inventory levels.
• Monitor product performance and make recommendations for optimisation.
• Carry out daily merchandising across the website.
• Update and monitor the website prices, promotions, vouchers and free items.
• Own the paid social media.

Customer Service:

• Monitor customer reviews and questions posed across the website, taking appropriate action to address any negative feedback.

Inventory Management:

• Conduct regular inventory checks and update stock levels on the ecommerce platform.
• Collaborate with the purchasing team to ensure optimal stock levels and prevent stockouts.

Market Research and Analysis:

• Keep abreast of industry trends, competitor activities, and emerging ecommerce technologies.
• Provide insights and recommendations for improving our online presence and sales strategies.

Promotions and Marketing Support:

• Assist in the planning and execution of promotional campaigns, sales events, and product launches.
• Collaborate with the marketing team to create compelling content for product listings.
• Co-ordinate promotional changes to third parties.

Testing and Monitoring:

• Assist in web development changes by supporting with testing across testing and live environments.
• Monitor the website for issues on a daily basis, carry out routine checks and ensure any potential problems are feedback and resolved.

Qualifications:

• 2 years of experience in social media management, from a business perspective (Instagram, Facebook, Tik Tok, LinkedIn)
• Hands on experience in content development, creation and management
• Excellent copywriting skills.
• Ability to deliver creative content (text, image and video)

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Job summary:

• We are seeking a creative and strategic Social Media Executive with a strong emphasis on brand development and content creation. This role offers an exciting opportunity to not only manage our social presence but also grow and nurture an influencer network. As a Social Media Executive, you will be at the forefront of building and executing our brand’s social media strategy. You will be responsible for creating engaging content, developing a distinct brand voice, and spearheading influencer collaborations to drive brand awareness and engagement.

Key Responsibilities:

Content Creation and Curation:

• Develop and execute a comprehensive social media strategy that aligns with overall marketing objectives.
• Plan and schedule content calendars, ensuring timely and relevant posts.
• Develop and curate high-quality, on-brand content for various social media platforms (including but not limited to Instagram, Facebook, LinkedIn Twitter, TikTok, etc.).
• Utilise creative tools and resources to enhance visual and written content.

Brand Voice and Messaging:

• Define and maintain a consistent brand voice across all social channels.
• Craft compelling messaging that resonates with our target audience.
• Grow our User Generated content library and feed into wider channels.

Influencer Network Development:

• Identify, reach out to, and nurture relationships with potential influencers and brand ambassadors.
• Collaborate with influencers to create authentic and impactful content that aligns with our brand.
• Create a strong relationship with influencers by working with them on promotional tactics and content creation, ensuring that our brand and their personal brand complement each other.

Community Engagement and Management:

• Monitor and engage with our community, responding to comments, messages, and inquiries in a timely and personable manner.
• Work with customer services and sales to identify community needs and customer insights. Feed into the wider team to support in revenue growth through relevant campaigns.
• Identify opportunities for user-generated content and community-driven initiatives.

Analytics and Reporting:

• Track and analyse key performance metrics to measure the effectiveness of social media efforts.
• Provide insights and recommendations for optimizing content and strategy.

Trend Monitoring and Innovation:

• Stay up to date with social media trends, platform updates, and emerging technologies.
• Integrate innovative strategies to enhance our brand’s digital presence.

Qualifications:

• 2 years of experience in social media management, with a focus on brand development and content creation.
• Proficient in social media analytics and reporting tools.
• Strong creative and storytelling abilities, with an eye for design.
• Excellent communication and project management skills.
• Experience in, or a strong willing to learn about influencer marketing.