Jobs at Q-Sourcing Servtec Group

Key Responsibilities and Accountabilities:

• Ensure optimal and continuous operation of mechanical systems by performing routine inspections and maintenance, monitoring metering equipment and adjusting levels as necessary
• Maintain systems by scheduling and carrying out regular inspections, cleanings, filter replacement and all other tasks necessary to keep all components performing optimally; identify and repair or replace malfunctioning components
• Ensure safety by monitoring safety equipment, identifying potential issues and taking appropriate steps to repair the problem
• Perform necessary repairs and replacements, obtain replacement parts and upgrade components as needed
• Supervise team of assistant operators and mechanics by delegating repair, maintenance and monitoring tasks, scheduling jobs, providing appropriate instruction and giving constructive feedback on performance
• Study to keep current on knowledge of all applicable safety laws, regulations and policies in order to ensure full compliance at all times
• Create and maintain properly documented records of inspections, maintenance routines and repairs
• Sustain up-to-date knowledge of developments in relevant technology and make recommendations for improvements/upgrades

KNOWLEDGE, SKILLS AND EXPERIENCE:

• At least Diploma in mechanical engineering field from a recognized institution.
• Minimum 5 years of experience with complex steam, water & compressed air  systems in a busy manufacturing setting
• Knowledge/experience in operation/maintenance of effluent treatment plant is an added advantage
• Advanced Boiler operator Certification from NITA.
• Excellent oral and written communication skills
• Detail-oriented and highly safety-conscious
• Ability to work under pressure

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DUTIES & RESPONSIBILITIES:

• Collaborate closely with the Key Account Executive to execute project goals and ensure full contract scope delivery.
• Enforce 100% compliance with safety protocols, site procedures, and internal SOPs, including training and documentation.
• Manage production department overseeing staffing, performance, and service delivery.
• Ensure all services are delivered on time, in full (OTIF), with prompt invoicing and client feedback handling.
• Assign tasks, communicate plans, and monitor project performance in line with client expectations.
• Maintain accurate staff attendance, leave schedules, and minimize overtime while ensuring service continuity.
• Oversee team training, performance reviews, and maintain updated job descriptions and KPIs.
• Escalate issues promptly and attend weekly/monthly client meetings, sharing minutes and updates.
• Keep accurate project documentation including action trackers, job logs, and equipment maintenance records.
• Ensure proper induction of new staff, tool management, and high standards of workplace housekeeping.
• Perform additional duties as required to support successful project execution.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Diploma/degree in Mechanical engineering or related course with over four years’ experience in busy manufacturing operations.
• Excellent planning & Organisation skills.
• Basic Accounting and proficiency in Excel is desired
• Excellent interpersonal and Communication skills
• The ability to work under pressure and meet deadlines
• Tact, swiftness and attention to detail are a MUST
• Excellent problem solving and decision-making skills
• Pro-active, flexible, positive and reliable
• Excellent people skills to interact with staff, colleagues, clients and cross-functional teams

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DUTIES & RESPONSIBILITIES:

• Gather invoices, statements, reports, personal details, documents and information from employees, other departments and client.
• Type in data provided directly from customers.
• Create spreadsheets without mistakes.
• Verify data by comparing it to source documents
• Periodically update existing data.
• Retrieve data from the database or electronic files as requested.
• Perform regular backups to ensure data preservation
• Sort, organize and maintain paperwork after entering data.
• Submitting relevant reports as required.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• 2+ years proven experience as data entry clerk & analyst
• Excellent knowledge of MS Office tools and spreadsheets (Word, Excel, power point etc.)
• Working knowledge of office equipment and computer hardware and peripheral devices
• Basic understanding of databases
• At least a Diploma in business related course
• Good command of English both oral and written and customer service skills
• Great attention to detail
• Strong interpersonal and communication skills