Jobs at Stratostaff

ROLE PURPOSE

The Business Analyst is responsible for eliciting, analysing, validating, documenting, and managing business requirements across multiple stakeholders. The role bridges business needs and technology delivery by translating operational and functional requirements into clear functional and technical specifications.

The role requires a strong techno functional orientation, with an understanding of systems architecture and solution design, to support the delivery of technology enabled change within a regulated financial services environment.

DUTIES AND RESPONSIBILITIES

• Work closely with business stakeholders and product teams to understand and document functional and non functional requirements.
• Conduct requirements elicitation, analysis, validation, and verification to confirm requirements are complete, consistent, traceable, feasible, and testable.
• Collaborate with solution architects and technology specialists to contribute to low level solution, process, and product designs and participate in design and architecture reviews.
• Work with internal delivery teams and external partners to support system configurations, customisations, and module implementations in line with approved specifications.
• Participate in the development and review of test scripts and scenarios across all test types and levels.
• Support business teams during system testing, user acceptance testing, regression testing, and post deployment validation activities.
• Support release planning activities by aligning delivery priorities with business needs and maintaining clear communication with stakeholders.
• Maintain requirements traceability and track requirement status throughout the project lifecycle.
• Build and manage effective working relationships across business and technology teams and contribute to the prioritisation of initiatives based on business needs.
• Review current deployment approaches and identify opportunities to improve delivery models for new and existing solutions.

Requirements

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Professional certifications such as ITIL Foundation, Certified Business Analysis Professional, or TOGAF are an added advantage.
• Project management or agile certifications such as PRINCE II Practitioner, AgilePM, PMI ACP, or Certified Scrum Master are desirable.
• Minimum of three years progressive experience in information technology roles.
• At least two years experience in business analysis or solution design within complex system environments.
• Experience supporting IT project delivery within regulated or high risk environments is desirable.
• Exposure to emerging technologies such as digital platforms, cloud based solutions, or microservices is an added advantage.
• Experience working in a fast paced agile delivery environment is desirable.

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KEY  RESPONSIBLITIES

Trucks Offloading:

• The Loader, Operations is responsible for safely boarding delivery trucks and following offloading instructions to ensure shipments are correctly handled. This includes stacking boxes on skids for proper placement in cold-stores, cleaning airline equipment (ULDs), assisting with the movement of shipments and equipment through the cold-stores, and adhering to all PPE and health and safety procedures.

Cargo Build-Up / Palletization:

• The role involves stacking boxes on airline equipment (ULDs) according to contour specifications, securing buildup units (BUPs) with nets, and assisting with their movement within the cold-stores. The Loader is expected to handle all tools carefully, report any irregularities to the Supervisor, maintain cleanliness and order in the workplace, and perform any other duties assigned by the Team Leaders while following all health and safety protocols.

 Cargo Dispatch / Push-Outs:

• The Loader supports the movement of buildup units (BUPs) to dispatch areas, ensures nets are properly applied and tightened, and applies pallet covers to all units leaving the warehouse. The role also includes retrieving, folding, and storing pallet covers after flight loading, keeping the workplace organized, assisting in cold-store operations as needed, and performing additional relevant tasks assigned by the Team Leaders, all while adhering to PPE and safety procedures.

QUALIFICATION, EXPERIENCE & SKILLS

Academic Qualifications;

• KCSE Certificate
• Additional training or certification in logistics, warehousing, or forklift operation is an added advantage.

Experience;

• Minimum 1–2 years’ experience in a similar role within a logistics, warehouse, or cold chain environment.
• Experience handling perishable goods (e.g., flowers, produce, fruits) is highly desirable.

Technical Skills;

• Basic understanding of cargo handling procedures and palletization.
• Familiarity with ULD (Unit Load Devices) and airline cargo handling equipment.
• Ability to use manual handling tools and basic machinery safely.
• Knowledge of cold chain operations is an asset.

Physical Requirements:

• Ability to lift, move, and stack heavy boxes.
• Comfortable working in cold environments (refrigerated warehouses or loading bays).
• Physically fit and able to stand or walk for extended periods.

Behavioral Competencies:

• Attention to detail and a strong sense of safety and hygiene.
• Good communication and teamwork skills.
• Flexible
• High level of discipline, reliability, and punctuality.

Compliance:

• Must possess a valid Certificate of Good Conduct.
• Ability to follow all health, safety, and security protocols.