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A kiosk is an informal convenience store selling everyday household items. Known locally by their vernacular names e.g. Duka in Kenya, Spaza in South Africa, Kantemba in Zambia. kiosk-type retail outlets are the cornerstone of African retail, accounting for over 60% of all retail trade flows. Despite their importance, kiosk-type retail outlets face significant challenges, including high cost of stock and unreliable delivery.Â
Role Profile
The role is within the Commercial Department and is the driver of the revenue generation through application and market insights. The Commercial Director is a member of the Leadership team and is responsible for delivering 100% of the country operation’s gross merchandise value (GMV) with primary influence on business profitability. The person leads commercial operations of the business comprising of market development, sales operations and customer experience. They also have key contact with the global strategy & data leadership team. Success in the role requires a deep understanding/appreciation of evolving business technologies and their impact on where / how the attention of customers / consumers shifts to.
The Commercial Director works in the office and field across all country specific markets and may require travelling from time to time. They may frequently be away from home overnight depending on the size of operation. The job holder works within parameters agreed by; Kyosk Global CEO/Board, In Country General Manager, Kyosk country business, while working closely with global finance, global strategy & data, operations management and has a high level of cross functional support. The jobholder also works closely with the Leadership and Senior Management Team, Senior Management of the 3Ps and Dukas as primary focus to drive business growth.
Key Responsibilities
Minimum Qualifications & Desired Skills
Competencies & Key Skills
Role Profile
The Head of Marketing has the ultimate responsibility of marketing and communication within and across the different operations. The role is tasked with building the Kyosk brand from scratch with its array of products and services. And importantly leading & articulating the Kyosk brand positioning & marketing, PR, Digital and communication strategy to both internal and external stakeholders. Provides functional advice to Global office and Country Managing Directors on strategic marketing and positioning issues relating to brand Kyosk, with emphasis on marketing, digital and communication performance against agreed objectives. And may be called upon to be a spokesperson for the company.
To direct, control, motivate and build capacity for the in-country marketing teams to achieve agreed country specific marketing and communication targets.
Key Responsibilities:
Minimum Qualifications & Desired Skills:
Competencies & Key Skills:
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