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The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
Job Purpose Statement
The Head of Credit Risk Advisory Group is primarily responsible for:
Ideal Job Specifications
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Job Purpose Statement
To provide effective and efficient 1st and 2nd level user support, patch management and application administration with respect to the T24 Core Banking application, all its related interfaces and other Business Applications e.g. Turnkey, Credit Applications, Chequepoint. This includes support for projects and changes carried out on any of these applications In collaboration with external vendors, system experts and information security experts the Core Banking Specialist will schedule and direct activities to resolve Core Banking software and service problems in a timely and accurate fashion according to agreed SLA
Ideal Job Specifications
Job Purpose Statement
To deliver exceptional performance through excellent customer service, query and incident resolution as to both internal and external customers. The job holder will also be responsible timely follow up, escalation to ensure that quality customer service is maintained at all times and complies with the established service standards. Owning the customer , request , complaint and enquiry from end to end, and informing the customer and the relationship manager of the status while working within set SLAs and KPIs
Ideal Job Specifications
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Job Purpose Statement
The Network Engineer role is to support the bank’s Network infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas; particularly NCBA group IP Networking, Datacentre Network technologies, SD access and SD WAN in collaboration with external vendors, system experts and consultants.
Ideal Job Specifications
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Desired work experience:
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