Latest Jobs at One Acre Fund

ABOUT THE ROLE

The Cloud Systems Engineer will manage software, hardware and networks. You will maintain reliable operations of the production, test, and development environments for applications and infrastructure at One Acre Fund. You will ensure compliance to policies and standards. You will collaborate with engineering teams to manage the performance of applications in the production environments.

As a member of the IT Operations department, the Cloud Systems Engineer will report to the Enterprise Architect.

RESPONSIBILITIES

• Manage operations of computer systems, network servers, and virtualization
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Maintain security through identity management, certificates, protocols, access controls and firewalls
• Manage capacity, storage planning, and database performance
• Establish proper governance in the administration of systems by defining policies, standards, processes and best practice guidelines

CAREER GROWTH AND DEVELOPMENT

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

QUALIFICATIONS

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• One or more relevant professional certifications, such as:
  • Azure Certified (AZ900,AZ104, AZ303) - Highly preferred
  • MCSE (Microsoft Certified Solution Expert)
  • Linux Certifications: LPIC-1 or LPIC-2
  • Cisco CCNA-Cloud
• Experience:
  • Administering Kubernetes clusters (AKS, GKE, EKS or on-premises)
  • Shell script or interpreted languages such as Python, Bash, Perl, and Windows PS
  • Managing infrastructure security using identity management, certificates, VLAN, and access controls
  • Planning, design, implementing and managing IT networks
  • Implementing standards and best practices in infrastructure management
  • Managing continuous development, testing, and integration.
• 5+ years of experience managing cloud-hosted IT infrastructure and Microsoft SQL Server database environments
• 1+ years of experience managing other IT professionals
• B.Sc. in Computer Science, Computer Engineering or other relevant field

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ABOUT THE ROLE

Kenya Digital Channels and Product Specialist: you will oversee and developing operations of clients products and self-service channels. The client product includes Farmer insurance provided to 600,000+ customers each as an optional product since 2018 and Solar home system to 50,000+ customers. While client self service platforms are USSD, 2 way SMS, Chabot, and Online platform, with over 3 million+ sessions each month with a budget of 500,000USD . Your role will be to improve processes; coordinate with Business Operations departments and other One Acre Fund-Kenya teams and managing staff within the Product and Channel unit with an aim of achieving the top of the notch customer experiences. You will report directly to the Business operations Product and Channel Lead

RESPONSIBILITIES

• You will manage the portfolio of Digital Channels and Products at One Acre Fund
• You will directly manage the operational aspect of your work stream with 2 staff, Client Products Coordinator and Digital Channels Coordinator

Operationally you will be expected:

• To set up each of the Digital Channels (USSD, 2 Way SMS, Chatbots) to offer the best experience to our clients.
• To monitor the performance of the channels against industry best standards and internal KPI's and SLA's
• To ensure you have first hand information on client experience through field visits
• To work to improve our customers' experience
• To prepare reports and analysis for management and suggest recommendations.
• You will help build strategic aspects of your work stream
• Strategically you will work with your manager to
• Identify high impact technology, process or creative interventions
• Evaluate the impact against the cost
• Develop business cases for new workaround and investments for better performance and higher adoption

CAREER GROWTH AND DEVELOPMENT

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

QUALIFICATIONS

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Bachelor's degree
• 2+ years of professional work experience, or successful entrepreneurial experience in Clients self-service channels i.e USSD, 2 way SMS, and Chatbot is required
• Advanced skills in MS Excel and financial modelling
• Language: English & Kiswahili are required for this role

PREFERRED START DATE

Due to the ongoing Covid-19 pandemic, start dates can vary significantly by role. We are adapting rapidly to Covid-19 and most of our team is now working remotely. Given the changing environment, we will appreciate your flexibility in confirming a start date.

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ABOUT THE ROLE

The Associate General Counsel (AGC) will be an important contributor to the Global Legal Department and work with country and departmental leadership to identify and manage legal risk for One Acre Fund. The AGC will work with other teams to refine our processes, including contract review and negotiation for procurement and distribution of inputs to our farmers. You will also provide legal and regulatory advice to our innovations teams on new products and programs and help manage our internal investigations team. As part of our Global Legal Department, the AGC will also advise on legal strategy, structure and compliance issues across countries. You will report directly to a senior lawyer on the Global Legal team.

RESPONSIBILITIES

• Review and draft major contracts and standard commercial agreements across our different geographical and operational areas of work.
• Provide legal advice on regulatory and legal matters for One Acre Fund's field operations and innovations.
• Support contract negotiation and work with business teams to develop relationships with contractors, vendors and government partners.
• Manage relationships with outside counsel, vendors and other partners.
• Support our internal investigations team.
• Advise human resources teams on employment law requirements.
• Advise on and institute systems for global compliance.
• Develop internal policies and standard operating procedures for managing legal and operational risk across different areas of business and operations.
• Help with other related general legal tasks to meet departmental and organizational priorities.

CAREER GROWTH AND DEVELOPMENT

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

QUALIFICATIONS

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 5-10+ years of legal work experience preferably with an international law firm or international in-house legal team (lawyers with more experience may be considered for a more senior role)
• Admitted to practice in at least one jurisdiction.
• Can easily coordinate many unrelated projects at the same time. You need to be very comfortable working across all areas where One Acre Fund needs legal support and mixing those areas daily.
• Commercial approach to problem-solving. We operate as a business and need to facilitate transactions efficiently.
• Experience managing complex transactional work in a corporate, non-profit or in-house practice setting.
• Strong work ethic that fosters collaboration within the legal team and across countries and departments.
• You need to be an excellent and concise writer who can explain complex legal issues to non-lawyers in simple plain English.
• Travel: while based in Nairobi or Kigali, you will have some travel within East Africa, but likely no more than 25% depending on where you are based.
• Language: English required, working proficiency in French a plus.

PREFERRED START DATE

Due to the ongoing Covid-19 pandemic, start dates can vary significantly by role. We are adapting rapidly to Covid-19 and most of our team is now working remotely. Given the changing environment, we will appreciate your flexibility in confirming a start date.

JOB LOCATION

Kigali, Rwanda or Nairobi, Kenya

BENEFITS

Health insurance, housing, and comprehensive benefits

ELIGIBILITY

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

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ABOUT THE ROLE

The Finance Advisory Services (FAS) team is made up of in-country and global associates who are the trusted advisors to organizational leadership teams in the area of financial strategy, sustainability and scale. Taking vast amounts of financial data from budgets, spending patterns and projected work plans, FAS provides concise, relevant advice around how to allocate scarce resources to best achieve the country's scale revenue, and impact. goals.

You will have 3+ years of work experiences in finance responsibilities (both analysis and financial modelling) to help take the organization to the next levels of scale. You will help lead our budgeting process plus advise our leadership team on important strategic projects through concise and informative analysis. You will report to the Kenya Financial Advisory Services Lead.

RESPONSIBILITIES

Strategy support:

• Lead Analysis for our Leadership Team. You will lead projects like: Operational plans diligence, Sensitivity analyses for operational decisions, Cost optimization leadership, analyzing new inorganic growth opportunities.
• Support Frontier Projects - Creating financial models for new business opportunities across the organization that emphasize program profitability and effectiveness.

Budgeting and cost control:

• Work with Department Heads to set annual budgets and manage monthly BVA process.
• Provide critical assessment of all budgets and cost projections and work with department heads to strategize ways to maximize cost efficiency without compromising quality.
• Conduct cost-benefit analysis for individual departments and the country program through examining current spending, market and financial forecasts, and overall goals to make recommendations and guide executive decision-making.
• Present new strategies and assessments to team members in compelling arguments.
• Roll out clear cost-saving programs with timelines and assessment goals.

CAREER GROWTH AND DEVELOPMENT

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

QUALIFICATIONS

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 3+ years of relevant work experiences. Examples include a rigorous professional work experience in a finance department or financial analyst role.
• Must have experience in financial modeling and analysis with excel (can perform complex functions).
• Experience with numbers and can provide quick, insightful analyses of the stories behind the numbers.
• Experience managing complex projects
• Bachelor's Degree. 

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ABOUT THE ROLE

We are looking for professionals with 5+ years of work experience to join the Business Operations Department in Kenya, One Acre Fund's largest country of operation. You will oversee the operational management of non-Agriculture products and self-service channels portfolio. You will ensure you enhance our client experience in using our service channels and product portfolio. You will report to the Business Operations Department head.

RESPONSIBILITIES

• Contribute to the department's 5 Year Plan, annual goals, and planning for operational processes.
• Improve the department to grow our services to more clients while maintaining a high level of service.
• Oversee improvement projects to allow us to scale to more farmers, and offer a better service.
• Work with stakeholders to update and improve on the cross-client self-services.
• Ensure annual plans align with the country program's long-term vision and targets.
• Measure progress against goals, report on progress, and hold the team accountable for strategic areas.
• Develop Key Performance Indicators and Service Level Agreements and ensure those targets are met on monthly basis.
• Participate in the annual budgeting process for your sub-departments; anticipate spending for the year based on annual plans.

CAREER GROWTH AND DEVELOPMENT

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

QUALIFICATIONS

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 5+ years relevant experience in operations and management.
• Professional work experience or successful entrepreneurial experience in a demanding position in client service operations.
• Leadership experience at work.
• Experience managing projects from idea to implementation
• Humility. We are looking for passionate professionals who combine with good humor, patience, and an approach to service to join our growing family of leaders.
• Language: English required in Kenya. Swahili-speakers encouraged to apply.