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  • Posted: Apr 28, 2020
    Deadline: Jun 28, 2020
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    Safaricom is a leading communications company in Kenya with the widest and strongest coverage. The home of the famous Mobile Money service- M-PESA
    Read more about this company


    Database Administrator

    We are pleased to announce the following vacancy in the Infrastructure and Cloud Solutions, Digital IT department within the Technology Division.

    In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Reporting to the Manager – Database Administration, the position holder will be responsible for Administration, Performance tuning, Capacity planning, management and 3rd line support of ALL Safaricom Enterprise Database (DB) Systems that include DBs for Oracle e-Business Suite (ERP), Business Intelligence (BI) Systems, CRM, Fraud Management, Revenue Assurance, POS, E-Commerce and all other IT database systems. The databases span from Oracle, MySQL, Microsoft SQL, PostgreSQL, Cassandra and Hadoop related database platforms.

    Job Responsibilities

    • Database administration and support lifecycle including backup/recovery automation/and maintenance.
    • Supporting the development, system test, user acceptance, training, and production database environments.
    • Ensure 99.99% availability maintained for all critical databases;
    • Ensure 95% of tickets raised are responded to within the 1st hour of incident reporting.
    • Ensure 95% of tickets raised are responded to within the 1st hour of incident reporting.
    • Ensure 90% of tickets closure is maintained;
    • Identify and implementing Best Practices for Database Administration Liaise with vendor’s i.e. Cisco as 3rd level escalations.
    • Design BCP and HA solutions for critical systems in order to achieve zero downtime during maintenance and failures;
    • Assist Infrastructure, Enterprise Business Unit (EBU) teams and other Technology teams with hardware and support requirements for database administration;
    • Ensure Conformance to security standards for databases and data integrity;
    • Develop retention policies and architecture for all systems, whilst maintaining BCP;
    • Ensure regular reviews on ILM policies conducted;
    • Ensure dimensioning of systems is done periodically based on demand experienced and projected;
    • Ensure optimal performance of all systems maintained conforming to the SLA agreements between business and Quality Assurance.


    • Degree in Computer Science or Technical Related Field;
    • With at least 4 years’ hands on Experience in Managing large databases;
    • Experience in Nosql databases, Mysql and other OpenSource databases platforms
    • Experience in Oracle RAC, Dataguard, RMAN and Engineered systems.
    • Experience in Linux/Unix Operating system.
    • Database Systems Administration Techniques – understanding of DB Performance tuning on various Operating Systems, good troubleshooting skills, Database Migration and ILM techniques
    • Attention to details and analytical thinking.
    • Certifications –OCP, OCE; EXADATA Administration; MSSQL Server Administration; Hadoop Administration; Linux/ UNIX certification

    go to method of application »

    Business Intelligence and Analytics Developer

    We are pleased to announce the following vacancy in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Reporting to the Manager – Analytics System Support, the position holder will offer leading expert solutions and technical guidance in administration, service provision and availability of all the Safaricom Business Intelligence and analytics systems.

    Job Responsibilities

    •  Coding of all ETL and analytics processes used within the BI & Analytics systems;
    •  Development of reliable data ingestion and preparation processes;
    •  Planning and delivery of highly scalable distributed big data systems, using different open source technologies including but not limited to Hadoop;
    •  Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications. Capturing of business applications information needs and mapping of the same to the software and /or database components;
    • Performs data modeling to analyze and specify data structures within an application system;
    • Perform the necessary technical design and development functionality to ensure that reporting needs can be effectively developed and implemented.
    • Research and provide input on design approach, performance and base functionality improvements for various procedures and applications;
    • Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business;
    • Participation and membership in various technical fora for the purpose of increasing the collective knowledge base of the team.


    • Bachelor’s degree in Computer Science, Applied Mathematics, Engineering, or any other technology related field.
    • Advanced UNIX/LINUX, Python
    • Advanced ETL knowledge in Informatica, ODI, SSIS
    • Oracle certification in database administration or application development
    • Microsoft certification: MCSD/ MCDBA is an added advantage
    • MSc/MBA added advantage
    • Working with relational databases such as MySQL, MS SQL Server, Oracle,
    • Programming skills such as Java, C++.

    Method of Application

    Use the link(s) below to apply on company website.


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