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  • Posted: Apr 12, 2021
    Deadline: Not specified
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  • The Wikimedia Foundation is the nonprofit that hosts Wikipedia and our other free knowledge projects. We want to make it easier for everyone to share what they know. To do this, we keep Wikipedia and Wikimedia sites fast, reliable, and available to all. We protect the values and policies that allow free knowledge to thrive. We build new features and tools...
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    Senior Consultant, Business Intelligence

    Summary

    The Wikimedia Foundation is looking for a Senior Consultant, Business Intelligence, to join our team, reporting to the Director of Global Data and Insights. As the Senior Consultant, you will be responsible for designing the roadmap of this new Business Intelligence practice at Wikimedia Foundation. In this role, you will work with all departments to converge on critical metrics to measure organizational effectiveness and to design a data pipeline for an org-level dashboard for senior leadership. The consultant will also lead the roadmap design for end-products such as business models, scenario planners, reporting dashboards, or data visualizations. The consultant will act as a thought partner to the GDI team to selecting techniques used for data modeling and establish any practices to ensure high quality and efficient extraction and transformation of data.

    You are responsible for:

    Identifying organizational metrics for the Foundation to measure its progress against the strategic goals

    • The identification exercise will include a combination of strategies from:
    • collecting benchmarking metrics for organizations with a similar mission in the nonprofit sector and private sector to 
    • triangulating existing data that departments use within the Foundation.
    • Work with the Director to finalize the org-level metrics for the first year.

    Developing data pipeline and roadmap for BI practice at the Foundation

    • Gather requirements, scope projects, and build a comprehensive and realistic data pipeline and roadmap to establish BI practice at the Foundation. 
    • Review and update existing processes in line with changes in data structures or changes in the Foundation’s needs.
    • Maintain high communication standards, including developing new or imaginative ways of using or communicating data and insights.
    • Another essential part of this work is the continuous development and improvement of our data models and reports.

    Skills and Experience:

    • BA/BS with at least seven years' professional experience working with large datasets or an equivalent combination of education and experience. 
    • At least 3-5 years of experience managing data teams and designing strategy.
    • Experience working with survey data and big data.  
    • Ability to communicate with technical staff and translate technical requirements to non-technical staff.
    • Exposure to working with open-source tools such as Hive/Presto and Superset is ideal but not required.

    Qualities that are important to us:

    • Intellectual curiosity to learn. 
    • Excellent interpersonal (customer service) and oral/written communication skills
    • Agility and comfort with ambiguity. Ability to work both independently and as part of a team.
    • Discretion and competence in handling confidential data.
    • Ability to have a 360 view, build and maintain strong relationships with staff to meet organizational goals.

    Additionally, we’d love it if you have:

    • Knowledge of the field of philanthropy and other areas in which the Foundation works
    • Knowledge of predictive analytics
    • Experience in a consensus-oriented environment.

    As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

    If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [email protected] or (415) 839-6885.

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    Senior Manager, Movement Communications

    Summary

    The Wikimedia Foundation is seeking a Senior Manager, Movement Communications to:

    • Lead the implementation of our agile movement communications strategy: Help build a consistent narrative and shared movement story that showcases the contributions of the global movement and reflects our work to further the movement’s mission. 
    • Help to explain the power and value of the movement: Establish connections within and across the movement, encourage the development of beneficial relationships, curate conversations, and support related initiatives by means of an agile movement communications strategy.
    • Work to make our movement communications equitable and inclusive: Seize opportunities to increase representational equity by identifying and working collectively to address communication gaps among underrepresented and less vocal groups in the movement. Engage with the parts of our movement that generally have not participated in large-scale or movement-wide conversations.
    • Prove that it’s working: Establish metrics to help measure successes and challenges to move us towards equitable and concrete understandings of dissent, agreement, and shared commitment.
    • Lead the team: Reporting to the Director of Movement Communications, you will build & lead the team that supports this work.

    You are responsible for:

    • People Management: Establish operational objectives and work plans for the movement communications team including delegating assignments to movement communications specialists. 
    • Budget Management: Work closely with the Director of Movement Communications to establish and ensure adherence to budgets, schedules, work plans, and performance requirements for the team.
    • Listening: Strengthen staff communication capabilities and capacity in order to improve understanding of and response to movement needs.
    • Storytelling: Tell a shared movement story that showcases the contributions of the global movement and reflects the Foundation’s work to further the movement’s mission. 
    • Building Trust: Communicate the Foundation’s movement-facing work with context as it relates to the Foundation’s ethos and values – particularly transparency.
    • Building Relationships: Develop and implement policies, protocols, and strategic plans to extend and foster healthy relationships between Foundation staff and all of the movement on an ongoing basis.
    • Building Awareness: Work closely with other teams in the Communications department to ensure that we build our awareness and that our external communications integrate movement priorities & stories.
    • Collaboration: Collaborate stakeholders across the movement to support building an equitable and welcoming atmosphere where many cultures thrive. Work closely with our product & technology departments on rolling out our product roadmap.

    Skills and Experience:

    • Extensive experience as a people manager in a volunteer movement, a global not-for-profit, community or political organizing, or a related field. 
    • Experience creating and implementing successful agile communications strategies across multiple channels and platforms with collaborative outcomes.
    • Experience managing staff in a distributed workforce.
    • Demonstrated experience in developing and maintaining strong relationships around the world
    • Expertise in balancing the needs of multiple stakeholders across different cultures and timezones.
    • Experience in cross-cultural communications, including communicating across multiple languages.

    Qualities that are important to us:

    • Mission Driven: You believe in the power of inclusive communication and movement building to make free knowledge accessible to everyone. 
    • Openness and Curiosity: We work on new and interesting problems in public and collaborative ways.
    • Resilience: Working together for outcomes, willingness to change course when warranted and motivated by high standards.
    • Positivity: Sharing a culture of constructive criticism and respect.
    • Team-oriented: Natural inclination for team collaboration and for helping colleagues succeed 
    • Intentionally inclusive: Strong personal values related to participation, equity, and diversity in global movements

    Additionally, we’d love it if you have:

    • Technical experience and an understanding of digital platforms and movements.
    • A strong international perspective with experience working in Africa, India, East Asia, the Middle East, or Latin America is highly valued.
    • Experience developing programs for emerging markets or audiences with limited access to high-speed internet.
    • Experience with crisis communications.
    • Familiarity or direct experience with free knowledge communities, the education sector, and/or open source culture.

    As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

    If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [email protected] or (415) 839-6885.

    U.S. Benefits & Perks*

    • Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
    • The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
    • The 401(k) retirement plan offers matched contributions at 4% of annual salary
    • Flexible and generous time off - vacation, sick and volunteer days, plus 22 paid holidays - including the last week of the year.
    • Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
    • For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
    • Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
    • Telecommuting and flexible work schedules available
    • Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
    • Paid travel to Wikimedia Foundation events all around the world!
    • Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
    • Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

    *Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

    Method of Application

    Use the link(s) below to apply on company website.

     

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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