Latest Recruitment at Avenue Healthcare

Job Objective/Purpose

The Cath lab Nurse Manager will oversee and coordinate all clinical activities within the cardiac catheterization laboratory (Cath Lab) and the Coronary Care Unit (CCU).

Key Responsibilities

• Manage and supervise the daily operations of the cardiac catheterization laboratory, ensuring efficient workflow and adherence to established protocols and standards.
• Coordinate and schedule procedures, ensuring optimal utilization of resources and meeting patient care needs.
• Collaborate with physicians, interventional cardiologists, and other healthcare professionals to plan, organize, and implement Cath lab procedures.
• Provide leadership and mentorship to a team of Cath lab nurses, including performance evaluations, staff development, and scheduling.
• Ensure compliance with regulatory requirements, including maintaining accurate documentation, adherence to infection control protocols, and adherence to safety guidelines.
• Monitor and evaluate patient outcomes, identifying areas for improvement and implementing evidence-based practices to enhance patient care.
• Collaborate with the interdisciplinary team to develop and implement quality improvement initiatives, ensuring safe and effective patient care delivery.
• Stay abreast of the latest advancements in Cath lab technology, techniques, and procedures, and provide education and training to the Cath lab staff.
• Manage the Cath lab supplies and equipment inventory, ensuring availability and proper functioning of all necessary items. Foster a positive work environment that promotes teamwork, professional growth, and open communication among staff members.

Person Specification

• Graduate of an accredited nursing school as a Registered Nurse with a valid license with the Nursing Council of Kenya.
• Master’s degree in nursing or healthcare administration preferred.
• Updated BLS, ACLS/ATLS certificate
• Minimum of 5 years of experience in a cardiac catheterization laboratory, with progressive leadership responsibilities and demonstrated expertise in cardiac catheterization procedures, including diagnostic and interventional techniques.
• Customer focus, empathetic and emotional intelligence
• Strong interpersonal and communication skills
• Organizational awareness and attention to detail
• Teamwork and result oriented.
• Ethical and reliable

go to method of application »

Mission

To provide high quality care that exceeds our clients’ expectations.

Key Responsibilities

• Observations
  • Assist the anesthetist and the nurse in the recovery room to accurately take and record Temp., Pulse, Resp., B/P
  • Observe other vital signs & report changes in patient condition immediately.
  • Immediately reports abnormalities the Theatre Nurse and documents on the patient file.
• Patients Care
  • Assist with the transfer of patients to theatre in time for operation. 
  • Ensure smooth and safe transition of patient back to the ward from Recovery Room / Theatre
  • Ensure patients’ needs are met promptly.
  • Ensure patients safety in a clean and tidy environment.
  • Communicate courteously and professionally. 
  • Documents and keep patients’ medical information confidential.
• Theatre Duties (Intra-Operation)
  • Avail all necessary instruments, sutures/drugs and equipment.
  • Assists the doctors and anesthetists during the operation per AHC theatre policies.
  • Ensure calm and order at the time of operation.
  • Setting up individual machines for different operations. 
  • Report immediately in case of a faulty machine to the Nurse In- Charge
  • Ensures all gases are available before commencement of any operation.
• Post Operative Care
  • a. Ensure clear airway and proper patient positioning.
• Infection - Control
  • Observe sterility methods during operations.
  • Practice proper methods of infection control.
  • Demonstrate thorough knowledge of disinfectants used.
  • Ensure proper cleaning and disinfection of the theatres after every procedure.
  • Ensure proper waste disposal per Avenue Hospital standards. 
• Equipment
  • Ensure all instruments are scrubbed and oiled as per schedule.
  • Ensure all the sets are up to date while packing.
• Any other duty as assigned by the supervisor in line with the job description.

Person Specification

• Diploma in Theatre Technicians
• Not less than 2 years’ experience as a Theatre Technician
• Excellent interpersonal and communication skills
• Attention to detail.

go to method of application »

Job Objective/Purpose

Provision of quality care and quality services in line with Avenue Healthcare’s defined policies, protocols, procedures and standards.

Key Responsibilities

• Accurate and clear documentation of patient history, physical examination, investigations, and management.
• Initiate and maintain proper management and treatment of patients
• Appropriate and early consultation and referral of patients to specialists.
• Daily updates of the patients progress to the patient and the next of kin.
• Facilitates patient admissions, necessary consents and discharges.
• Undertake clinical procedures per training.
• Conducting CMEs and research.
• Participate in morbidity and mortality meetings as required.
• Participation in incident reporting, root cause analysis and Quality Improvement Plan
• To champion evidence-based practice and continuous skill improvement
• Rotation in various departments as and when required
• Review of medical reports and provision of patient updates to insurance companies when required
• Participation in daily/weekly/monthly department meetings as required.
• Conduct timely ward rounds and patient reviews when required.
• Ensure that the resources needed to provide quality care are available for each patient in the unit (required HR, equipment, supplies, services).Report and escalate any deficiencies to the OPD/Hospital Manager.
• Maintain a positive work attitude and foster teamwork.
• Maintain patient privacy and confidentiality at all times.
• Ensure patient satisfaction through quality of care, communication, feedback and escalation through the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement.
• Ensure the facility is financially viable and demonstrate growth.
  • Increase the quality and diversity of services offered in the facility. Support marketing activities to ensure growth in client numbers.
  • Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services, enforcing exclusions, seeking pre-authorizations, proper documentation and timely delivery of invoices.
• Ensure that avenue corporate governance policies are adhered to. 
  • Prevent, detect and report any fraud or criminal activity.
  • Implement audit recommendation

Person Specification

• A Medical Degree
• A Valid BLS, ACLS/ATLS Certification.
• A Valid Medical Practitioners’ and Dentists Council License (KMDPC)
• Minimum of 3 years of working experience in a busy Hospital Post Internship.
• Critical thinking, analytical and problem-solving skills.
• Excellent interpersonal and a team player.
• Ethical.
• Empathetic, Reliable and customer focused.
• Only internal candidates will be considered.

go to method of application »

Job Objective/Purpose

Provide professional and compassionate maternity nursing service and care to patients, by ensuring their review and treatment as per the Hospital protocols, and nursing standards and practices.

Key Responsibilities

• Work with the clinical team to navigate patients through the childbirth journey, offering them quality care by;
  • Ensuring good working relationship with all stakeholders.
  • Ensuring the recording and safe keeping of patient’s valuables
  • Implementing prepartum, intrapartum, post-partum and newborn care plan while prioritizing the patient’s needs in the documented nursing care plan.
  • Educating the patient and their family about their options for treatment, possible side effects, and lifestyle changes that may be needed to support recovery.
  • Ensuring patient privacy and confidentiality is maintained at all times, as per policy.
• Ensure all nursing protocols have been administered as per the set-out policies and guidelines, recording and reporting all sentinel incidents/events within 24 hours using the provided tools.
• Constantly Monitoring, assessing and charting a patient's condition and response to treatment and medication, including the patients' physical and psycho-social status, and adjust treatment accordingly.
• Patient Data and Records:
  • Ensure proper documentation of patient notes and reviews while consulting with fellow nurses and consultants as needed. 
  • Update doctors/ consultants on patient’s progress and any critical values as soon as they are available.
  • Filing of the legal documents on admission.
  • Complete official checklists for all patients prior to procedures.
• Drug administration and management.
  • Submit all new drug orders to pharmacy promptly and STAT doses given within 30 minutes.
  • Keep all drugs safe and maintain drug register properly per unit requirements.
  • Refund all unused drugs immediately.
  • Ensure all verbal prescriptions are be signed within 24 hours by the respective doctor per the hospital policy.
  • Ensure all treatment sheets have patients' biodata including information on drug allergies.
  • Adhere to the 10 rights of drug administration (right patient, medication, dosage, route, time, documentation, client education, assessment, evaluation and client refusal of treatment).
• Actively participate in ward rounds and receive handover reports from the outgoing nurse on shift, while ensuring all the relevant consultants have explained procedures and have obtained consent.
• Maintain and enforce infection control standards per the hospital manual and observe the infection control bundles (SSI, VAP, CAUTI and CLABSI) where applicable.
• Ensure patients safety following the 6 International Patient Safety Goals (IPSGs) (patient identification, effective communication, safety of high alert medication, ensure correct site procedure and surgery, reduce the risk of healthcare associated infections, reduce the risk of patient harm resulting from falls)
• Organize emergency trolley for easy use during resuscitation, ensure drugs and supplies are well stocked, damaged equipment reported promptly, and a checklist kept and updated on the 1st and 16th of every month, or as needed.
• Ensure the unit is financially viable and demonstrate growth by managing costs within budget through timely and accurate billing of drugs and services and maintaining an invoice rejection rate of < 3% through proper pre-authorization and documentation.
• Supervise Patient Attendants as per their job description. 
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations. 
• Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services i.e. Admission & discharge procedures, nurses’ reports, ward equipment and supplies, emergency protocols etc.
• Adhere to Government and respective professional standards of care and treatment of patients as guided by the Nursing Council of Kenya.
• Any other duty as assigned by the supervisor in line with the job description.

Person Specification

• Diploma in Nursing (Midwifery).
• A Valid BLS, ACLS, ETAT+ & Emoc Certification.
• A Valid Nursing License from NCK
• Minimum of 3 years of working experience in a busy Maternity Ward.
• Critical thinking, analytical and problem-solving skills.
• Excellent interpersonal and a team player.
• Ethical.
• Empathetic, Reliable and customer focused.

go to method of application »

Job Objective/ Purpose:

Manage the reception professionally at all times and ensure that all visitors, patients and clients are accorded timely, professional and compassionate service.

Key Responsibilities:

• Welcoming and assisting patients with Registration, completing necessary forms and documentation, as well as ensuring that all information acquired is accurate and current.
• Processing admissions and clearing the patient on discharge.
• Communicating with insurance companies for pre authorization, and to verify coverage for services provided by the hospital.
• Ensuring that all the procedures / systems laid down for vetting and ensuring that all clients seeking treatment are followed for the various categories of clients i.e. Staff, GOP’s , AHC prepaid and credit/ insurance clients.
• Ensure that all incoming telephone calls are directed or transferred to the respective departments/ offices
• Ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, and demonstrate follow-up.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
• Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services and finance.
• Maintain patient privacy and confidentiality at all times.
• Any other duty as assigned by the supervisor.

Person Specification

• Diploma in Front Office/Business Administration/ Health Records, or its equivalent.
• 2+ years’ experience in a similar role, preferably in a Hospital set-up
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills.
• Highly responsive, ethical and responsible

go to method of application »

Job Objective/ Purpose:

Planning, organizing, and coordinating all Critical Care unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and positive patient experience, in line with the Hospital protocols and standards.

Key Responsibilities:

• People Management:
  • Supervise Critical Care team in delivering individual and team targets by ensuring  all nurses accurately perform their tasks, including admission, discharge, drug administration, clinical observations, IPC, and others, and lead performance appraisals.
  • Prepare monthly work schedules (ROTA) and ensure efficient use of overtimes and locums.
  • Provide leadership, ensuring staff development, engagement, performance, and ensure monthly staff meetings with documented evidence.
• Ensure the unit is financially viable and demonstrate growth through;
  • Ensuring quality of Care & Service hence ensuring high patient retention rates by achieving high patient satisfaction rates and NPS scores.
  • Managing Critical Care unit costs within budget through appropriate staffing, timely and accurate billing, incidences and consumables management.
  • Supporting marketing events as needed
• Ensure proper inventory, standardization, calibration, and maintenance on all Critical Care equipment, and prudent inventory and supplies management.
• Nursing Services
  • Review specific patients’ investigations, analyze, interpret, troubleshoot, and initiate immediate intervention.  
  • Ensure primary nurse engagement with doctors and other providers regarding patients’ plan of care with emphasis on a team-based problem-solving approach.
  • Participate in formulation of, and ensure implementation of SOPs and QIPs in the unit, including enforcement of IPC standards, and observe the infection control bundles.
  • Ensure all nursing protocols have been administered as per the set-out policies and guidelines, recording and reporting  all sentinel incidents/ events within 24 hours using the provided tools.
  • Ensuring proper and timely documentation of patient treatment, maintaining proper records, confidentiality, and ensuring handing over between shifts.  
• Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, systems, especially policies pertaining to the provision of medical services.
• Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.

Person Specification

• Higher Diploma in Nursing. A Bachelor of Science in Nursing is an added advantage.                             
• Valid certification in BLS, ACLS or ATLS
• 3+ years of critical care nursing experience and atleast 2+ years of management experience
• Customer focus and results oriented
• Strong interpersonal skills, team playing abilities, and communication skills.