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Fresh Life works with municipalities and urban residents to develop and scale safe, citywide inclusive and financially sustainable sanitation solutions in fast growing cities starting with Nairobi, Kisumu and Eldoret in Kenya. Our innovative solutions are designed to suit the realities of todays cities, which are densely populated and heavily built up, pa...
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About the role
The Research & Development Assistant Manager will lead Fresh Life’s innovation discovery and product development processes. The role is responsible for identifying opportunities for new sanitation products, services, and operational innovations, designing and running pilots, and generating evidence to inform strategic decisions.
The role will work closely with operations, customer experience, engineering, and commercial teams to ensure that new innovations are grounded in real customer needs and operational realities. Success in this role will be measured by the strength of the innovation pipeline, the quality of pilots conducted, and the successful transition of viable innovations into scalable programs or revenue-generating products.
Duties and Responsibilities
Innovation Discovery & Opportunity Identification
- Conduct market research, customer insights, and ecosystem scanning to identify opportunities for new products, services, and operational improvements.
- Analyse sanitation market trends, emerging technologies, and circular economy opportunities relevant to Fresh Life’s mission.
- Work closely with operations and customer teams to identify innovation opportunities from field insights.
- Develop problem statements and opportunity areas for innovation.
Pilot Design & Innovation Testing
- Design, plan, and implement innovation pilots to test new sanitation solutions, services, and business models.
- Develop pilot frameworks including hypotheses, testing methodologies, KPIs, and evaluation criteria.
- Coordinate cross-functional teams to implement pilot projects effectively.
- Monitor pilot performance and document learnings, successes, and failures.
Evidence Generation & Innovation Pipeline Management
- Analyse pilot results and produce insights to inform scaling decisions.
- Develop structured innovation reports and recommendations for leadership.
- Manage Fresh Life’s innovation pipeline from concept through testing to scale readiness.
- Support the transition of validated innovations to operational teams or the New Revenues function for commercialization.
Qualifications
- Bachelor’s degree in Engineering, Environmental Science, Business, Economics, Public Policy, or related field.
- A master's degree in Innovation, Development Studies, Business, or Engineering is an advantage.
- 4–6 years of experience in innovation, research, product development, consulting, or program design.
- Experience designing and implementing pilots or field experiments.
- Experience working in emerging markets, social enterprises, or infrastructure services is an advantage.
- Strong research and analytical capabilities.
- Ability to design and manage pilot projects and experimentation frameworks.
- Strong stakeholder management and cross-functional collaboration skills.
- Excellent written and verbal communication skills.
- Data-driven decision-making and problem-solving ability.
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About the role
- The New Revenues Assistant Manager will lead the commercial strategy, business model development, and revenue generation for innovations developed at Fresh Life. The role will focus on identifying, validating, and scaling new revenue streams that strengthen Fresh Life’s financial sustainability.
- The role will translate validated innovations into viable commercial offerings, build business cases, develop pricing and go-to-market strategies, and work closely with operational teams to implement new revenue models.
- Success in this role will be measured by the successful development and scaling of new revenue streams, commercial partnerships established, and contribution to Fresh Life’s financial sustainability.
Duties and Responsibilities
New Revenue Strategy Development
- Identify and evaluate potential new revenue streams aligned with Fresh Life’s strategy and assets.
- Conduct market assessments, competitive analysis, and demand validation for potential revenue opportunities.
- Develop business cases and financial models for new revenue initiatives.
- Prioritize revenue opportunities based on impact, feasibility, and strategic alignment.
Commercialization & Go-to-Market Strategy
- Develop pricing strategies and commercial models for new products or services.
- Design go-to-market strategies including customer segmentation, channels, and sales approaches.
- Work with marketing and operations teams to prepare innovations for market launch.
- Support the development of partnerships required to deliver new revenue streams.
Revenue Growth & Partnership Development
- Identify and develop partnerships with organizations that can support revenue generation.
- Track and manage the performance of new revenue initiatives.
- Build systems for monitoring revenue growth and profitability of new initiatives.
- Continuously refine commercial models based on market feedback and performance data.
Qualifications
- Bachelor’s degree in Business, Economics, Finance, Marketing, or related field.
- MBA or Master’s degree in Strategy, Business, or Economics is an advantage.
- 4–6 years of experience in strategy, business development, consulting, or commercial roles.
- Experience building business models and financial projections.
- Experience developing new products or services and bringing them to market.
- Strong commercial and financial analysis capabilities.
- Business model design and pricing strategy.
- Strategic thinking and market analysis.
- Strong negotiation and partnership-building skills.
- Excellent communication and presentation skills.
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