Latest Recruitment at Standard Bank Group

Job purpose

• Create effective partnerships with chosen vendors.
• Ensure the effective operations of Vendor output
• Drive communication between vendors and line manager
• Ensure that the targets are achieved by your vendors
• To effectively work all Written off accounts to contribute towards increasing the recovery rate and diligently update control registers, outsourced files and supply of demographic information when required.

Key Responsibilities

RELATIONSHIP MANAGEMENT

• Manage a select portfolio of Vendors on the Vendors out-put measures.
• Account level monitoring
• Weekly high balance exposure reporting 
• Responsible to form part of weekly performance engagements via. email, telephone as well as face to face. (Performance Metric supplied).
• Internal stakeholder management with regards to vendor admin.

PROBLEM MANAGEMENT

• Ensure that all escalated problems or service complaints are resolved within the agreed SLA time. 
• Report all these complaints on a weekly and monthly basis in connect sessions.
• Monthly Reporting & Monitoring of Key Metrics:
• Monitor key measurements that was agreed to as per Service Level Agreements and frequency to ensure that vendors are achieving operational excellence and meeting agreed processing targets.

CUSTOMER SERVICE

• Ensure that vendor complaints are logged, and root cause analysis undertaken to prevent recurring problems.
• Ensure that all queries and problems are resolved promptly.
• Ensure accuracy of information when resolving queries

INTERNAL PROCESS AND SB POLICIES AND PROCEDURES

• Supply data or information to compile monthly dashboard for submission for meeting.
• Validate data within the dashboard to ensure accurate reporting.
• Communicate vendor issues proactively which could impact on customer service to Line Manager.
• Action various reports where necessary to manage vendor performance and risk on Account Level
• Identify risks and report to appropriate line.
• Ensure Service Levels are met at all times.

OPERATIONAL EFFECTIVENESS

• Manage the validity and integrity of all information (including MIS) received from the various vendors prior to any inclusion in any report for publication either internally or externally or both.
• Ensure that the service levels are maintained to ensure that service level agreements with internal and external customers are always adhered to.

RISK MANAGEMENT

• Limit potential losses to the bank by ensuring that laid-down instructions are adhered to within the Vendor’s operations.
• Assist stakeholders with the identification of risks and reported to line

QUALIFICATIONS

• Minimum Qualifications Type of Qualification: Degree
• Field of Study: Finance and or Accounts or Business related degree

Experience Required

• Experience Required: 5-6 years
• Banking experience, particularly in operations / banking / project management / business analysis

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Job Purpose 

• To ensure the overall integrity and accuracy of the General Ledger as a basis for the preparation of financial and management reports
•  Detailed review and analysis of financial performance
•  To provide quality commentary on financial performance and management information
•  Budget preparation and planning

Key Responsibilities

Prepare information on business unit performance

• Preparation of the business unit balance sheet and income statement on a daily and monthly basis
• Monitoring business unit balance sheet movements and ensuring that they reflect the correct balances

Provide commentary and insight on business performance

• Provide quality commentary to Head office reports and management information and adhering to set timelines
• Provide insightful reports on financial performance to business and enabling functions that align to bank’s strategy

Prepare information on cost management

• Prepare cost reports that shows spend versus various factors budget, prior periods that assist in cost management within units.
• Create more cost effective controls and reporting framework
• Provide cost benchmark information against competitors of similar size to help manage cost more efficiently

Facilitate the budgeting and planning process

• Planning, monitoring and forecasting for the Bank and its related entities.

Perform revenue assurance for the Bank and individual Business level

• Perform revenue substantiation and highlight any areas of revenue leakage and inconsistent methodology

Pursue areas of creating efficiencies in generation and submission of reports

• Implement various initiatives to improve financial reporting processes and submissions

QUALIFICATIONS
Minimum Qualifications

• Type of Qualification: Degree
• Field of Study: Finance and Accounting
• Preferable professional course: CPA 2

Experience Required

• 2-4 years years experience in financial accounting. 
• Experience Description: Self driven, Curious, Keen on the details, Articulate, Team player

ADDITIONAL INFORMATION
Behavioral Competencies:

• Articulating Information
• Checking Details
• Documenting Facts
• Embracing Change
• Examining Information
• Following Procedures
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Producing Output
• Team Working
• Upholding Standards

Technical Competencies:

• Bookkeeping
• Financial Accounting
• Reconciling Financial Records