Latest Vacancies at Artcaffe Coffee and Bakery

We are seeking a meticulous and experienced Quality Assurance Officer to ensure the highest standards of food safety, quality, and compliance in our production processes.

Key Responsibilities:

• Quality Control & Assurance
• Conduct routine inspections and quality checks on raw materials, in-process products, and finished goods to ensure compliance with company and regulatory standards.
• Perform microbiological and physicochemical analysis of food products to verify safety and quality
• HACCP & Food Safety Systems
• Implement, monitor, and maintain HACCP (Hazard Analysis Critical Control Point) plans and other food safety management systems (eg. 150 22000, FSSC 22000) Ensure adherence to GMP (Good Manufacturing Practices), GHP (Good Hygiene Practices), and SOPs (Standard Operating Procedures).
• Regulatory Compliance
• Ensure compliance with local and international food safety regulations (eg. FDA, KEBS, EU, USDA)
• Prepare and maintain documentation for audits, certifications, and regulatory inspections
• Process Improvement
• identify gaps in quality processes and recommend corrective/preventive actions (CAPA)
• Train production staff on quality standards, hygiene practices, and safety protocols.
• Supplier & Production Audits:
• Conduct supplier audits to verify raw material quality and safety.
• Monitor production processes to prevent contamination, cross-contamination, and deviations from quality standards.
• Incident Management
• Investigate customer complaints, non-conformities, or quality incidents and implement corrective measures.

Qualifications & Experience:

• Degree/Diploma in Food Science & Technology, Nutrition, or a related field.
• Minimum 2-3 years of experience in a food production or manufacturing environment
• Hands-on experience with HACCP, GMP, and food safety management systems.
• Proficiency in microbiological and chemical food testing methods.
• Strong analytical, problem-solving, and documentation skills
• Familiarity with food safety standards (eg. CODEX, BRC, IFS) is a plus

Key Competencies:

• Attention to detail and commitment to quality excellence
• Strong communication and teamwork skills.
• Ability to work in a fast-paced production environment
• Proficient in MS Office and quality management software.

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Are you a dynamic, data-driven e-commerce professional with a passion for creating seamless online shopping experiences? Do you thrive in fast-paced environments where creativity meets strategy? if so, we want you to lead our digital storefront to new heights!

Why Join Us?

• Shape the Future of Our Online Shop - Take ownership of our e-commerce strategy.
• from UI/UX to promotions and beyond.
• Drive Growth & Innovation-Leverage data, SEO, and digital marketing to boost sales and enhance customer engagement
• Collaborate with Top Talent - Work alongside marketing, sales, and logistics teams to deliver a best-in-class shopping experience.
• Make an Impact-Your ideas will directly influence our brand's online success in the competitive F&B/retail space

Your Mission

• As our E-Commerce Manager, you'll be the driving force behind our online store's performance. Your expertise in Shopify, UUX, and digital merchandising will ensure our customers enjoy a smooth, engaging, and conversion-optimized journey.

Key Responsibilities:

• Content & Merchandising Mastery-Craft compelling product listings, promotions. and category layouts that captivate shoppers.
• UI/UX Optimization-Fine-tune the online store for maximum usability, speed, and visual appeal
• Data-Driven Decisions-Analyze KPIs, spot trends, and implement strategies to boost conversions and revenue
• Cross-Team Collaboration-Partner with marketing, SEO, and logistics to create seamless, high-impact campaigns
• Trendspotting - Stay ahead of e-commerce innovations and adapt strategies to keep us at the cutting edge

What We're Looking For:

• Shopify Guru-Hands-on experience managing and scaling Shopify stores is a must. 
• UV/UX Champion - A keen eye for design, usability, and customer journey optimization
• Data Lover - You live by analytics and turn insights into action
• SEO & Digital Marketing Savvy - Know how to drive traffic and conversions through smart digital strategies
• Collaborative Leader - Great at bridging gaps between teams to achieve e commerce excellence
• Bonus Points - Experience in F&B, retail, or food service e-commerce!
• Ready to Elevate Your E-Commerce Career?
• If you're hungry for a role where your work directly impacts business growth and customer satisfaction, we'd love to hear from you! Apply now and let's build something amazing together.