Latest Vacancies at Moko Home and Living

Responsibilities

Manage content creation and content calendar implementation

• Work in close collaboration with the Brand&Buzz manager to lead the creation of monthly calendars for different digital platform
• Liaise with the Creative Director and Content Creator the create the content and artworks needed for our digital marketing calendar
• Coordinate with photographers to document offline activations run at our pop-up stores
• Schedule posts on all the platforms we use and proposes any necessary adjustments

Implement A/B testing for digital platforms and offline marketing

• Under the direction of the Brand&Buzz manager, schedule, implement and monitor A/B tests on Facebook, Google Ads and other platform
• Analyze the results on a weekly and monthly basis, implement small tweaks and present main findings from the data
• Oversee implementation and testing of offline marketing ideas such as billboards or words of mouth campaigns
• Propose new ideas for content creation and split tests based on trends spotted in the data analyzed

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• A preference for 1-2 years’ experience in a role with exposure to digital marketing
• Extremely strong organizational skills and ability to independently manage digital platforms
• An enthusiastic individual with outstanding problem-solving skills to implement split tests and proposes variations based on results
• Strong analytical skills and attention to detail—ability to analyse data and proactively identify and address issues
• An initiative taker who enjoys working independently once you receive clear directions from the manager
• Proficient with Microsoft Word and Excel
• Eager to join a young, quickly-growing organization and team

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We’re looking to add a detail-oriented, analytical person to our Customer Engagement team that can help us find new product opportunities. We have an ambitious plan to expand the products that we can offer and you’ll blaze new trails to make that dream a reality. You’ll have a passion to discover new things and understand the details of how people use furniture products.  You’ll be eager to research and develop products that will find their way into hundreds of thousands of homes.  Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.

Responsibilities

• Conduct market research to define product specifications
• Work in close collaboration with the Head of B2B to generate new product ideas which align with our business goals
• Support the process of new product introduction, from conception through to research, testing and launch
• Work with members of our sales team to understand product specifications according to their experience with our customers
• Conduct direct market research with retailers, fund is and end users to generate insights around product features
• Prepare product briefs to be shared internally and externally
• Analyze and propose adjustments to product briefs based on suppliers’ constraints
• Engage a global supply base to turn product ideas into reality
• Engage with our existing international supplier network to understand manufacturing techniques, costs and other parameters
• Research and reach out to new potential suppliers who can offer additional product options or better value for money
• Hone in on the ideal supplier for a product based on what you learn through conversations and exchanging product information and samples
• Initiate trial orders to test new products in the market toward the goal of a full-scale roll out
• Engage a wider supplier base for existing products in search of opportunities to deliver better value for money

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• A preference for 1-2 years’ experience in market research
• Strong analytical skills and attention to detail
• Curiosity to find out product requirements and how to find best balance between customers’ preferences and suppliers’ constraints
• Extremely organized and able to keep track of different concurrent tasks
• An ability to communicate things clearly and in details
• Proficient with Microsoft Word and Excel
• Eager to join a quickly-growing organization and team

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Moko’s goal is to change the way people experience their everyday home. We have an ambitious development pipeline that spans mattresses to sofas with the goal of making our customers’ dream of leading a modern lifestyle a reality. We’re looking to add an  Area Manager aka Get Things Done Manager.

As the Get Things Done Manager, you’ll be responsible for running Moko’s day-to-day brand operations. You’ll be an excellent project manager who is able to joggle a variety of tasks under tight timelines. You’ll put into use your knowledge of marketing and you’ll push the day-to-day activities to see Moko’s vision become a reality for our customers. Finally, you’ll be excellent people manager, who can motivate and grow the team.

Responsibilities

• Under the direction of the Head of Brand and Product Development, lead the day-to-day implementation of the Moko work plan so that we can help our customers achieve the modern lifestyle they dream of
• Act as a liason to senior management and directors to keep them up to date about operations and projects implemented
• Coordinate and manage the weekly activities of the napstars, the marketing team that brings the Moko dream world to our customers
• Lead and coordinate the capacity planning and hiring strategy of the Napstar team and ensure their training in line with activities planned in the marketing calendar
• Create a high performance culture in the napstar marketing team where KPIs are always met and decisions are taken based on data. Foster an environment where new ideas are brought up by team members
• In coordination with Head of Brand and Creative Director develop a training for the marketing team to ensure that the Moko story is told with a consistent voice and in an engaging way by our team
• Liaise with the delivery team so that to-the-door deliveries of mattresses happen on time. Coordinate with the operation team to manage an efficient use of resource and effective capacity planning
• Liaise with supermarkets, malls and other sites to ensure that we have all the approvals and permits necessary for a smooth set up and running of marketing activations
• Support the screening and recruitment of suppliers, contractors and other consultants necessary for the implementation of the work plan
• Manage the day-to-day coordination with suppliers, constructors (e.g. to build a sleeping station or showroom-in-a-container) and other consultants so that work is completed on time and with the level of quality expected
• Provide operational support to implement market research activities for the development of new marketing activities ideas and for the conception and design of the first Moko’s sofa collection!

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• You have experience (preferably 3 years) in retail or sales or marketing and are talented in hiring and managing people
• You have a passion for training people and growing your team
• You are a go getter and enjoy figuring out what it takes to get things done on time in the most efficient way
• You are an exceptional project managerand able to come up with and execute a detailed plan
• You preferably have a creative side and can propose how marketing activation can be optimized and new ideas introduced
• You thrive when you are able to take initiative, you are considered very self-managingand do best in an environment where you are given high-level goals and take initiative to achieve them
• You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decision-making
• You pay extra attention to details in everything you do without losing sight of the big picture and the goals that we want to achieve
• You have the ability to convince people and negotiate partnership with suppliers and contractors

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We are looking for an individual with an eye for details who is eager to cultivate good relationships with suppliers. The Procurement Officer will work closely with various teams to ensure timely and cost-effective sourcing and inventory management while maintaining high standards of integrity and accountability. The ideal candidate will support organization-wide efforts in strategic sourcing, information management and relationship building.

Responsibilities

Strategic Sourcing

• Sourcing for new suppliers and forecasting price trends and their impact on the business.
• Placing local orders and monitoring delivery dates.
• Processing all paperwork relevant to the purchasing of goods.
• Negotiate with suppliers for discounts/better prices
• Expedite delivery of procuredgoods and services.

Information & Inventory Management

• Conduct weekly demand planning to determine the needs and requirements for good and services.
• Generate relevant reports for purchasing analysis from the accounting system.
• Sharing/updating daily report on delivery of local purchase.
• Managing local purchases documents and availing this to internal (accounts/operations) in a timely manner.

Compliance and Adherence to Moko Policies and Standards

• Ensuring compliance to Procurementlaw/Company purchasing guidelines and systems.
• Ensuring compliance with different statutory legislation.

Supplier Payments

• Ensure that payments are initiated for delivered goods and services which have no issues.
• Reconcile local purchase/supplier payments.

Relationship Building

• Build strong and long-term buyer-supplier relationships with key suppliers.
• Create and update Supplier database.

Process Improvement

• Creating innovations to improve supply chain management processes
• Attending meetings and trade conferences/shows as required.

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• At least 2 years’ experience in SupplyChain/ Purchasing.
• Quality focus. Just getting the job done is not enough for you. You set high standards and share them with the team.
• Strong attention to detail and the ability to deliver on assigned tasks with independence and little supervision
• Adaptable and possess a zeal to learn
• Proactive and possess great communication skills
• Eagerness to join a young, quickly-growing organization and team

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We’re looking to add customer-oriented, analytical people to our Customer Care team.  You’ll be motivated by building relationships with a portfolio of long-term customers – whether they are hustling in Gikomba or running a major supermarket.  You’ll take pride in keeping everyone’s accounts in order – making sure the dozens of clients you manage are fully stocked while keeping on top of their account payments.  Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.

Responsibilities

Manage Client Accounts

• Take responsibility for placing orders according to credit rules and credit limit established by your supervisor
• Manage customers’ payment schedule and ensure that customers adhere to credit limits
• Build long-term relationships with clients and service recurring order needs
• Provide all customer support required by the clients in your portfolio

Network Within the Industry and Identify New Clients

• Build and grow relationships within the furniture manufacture industry
• Use industry networks and other means to generate new leads on an on-going basis
• Develop a strong understanding of competitors and competing products on the market

Present Products to Prospective Customers

• Pursue leads, research prospects and make initial introductory calls
• Make product presentations which show an in-depth understanding of our products and the client’s needs
• Offer recommendations to your supervisor about creditworthiness of new customers
• Close relationships and coordinate orders with our warehouse

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Requirements

• A preference for 1-2 years’ experience in a role with sales or customer relations responsibilities
• Extremely strong interpersonal skills and success developing productive professional relationships
• A mature professional who can comfortably relate with business owners and senior purchasing managers
• Strong analytical skills and attention to detail—ability to analyse customerstatements and proactively identify and address issues with customeraccounts
• Proficient with Microsoft Word and Excel
• Eager to join a quickly-growing organization and team

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You’ll take the reins of our growing production operation.  This is a key management and leadership role which will oversee all critical production functions and advance them to the next level.  The Production Manager will also work closely with various teams to ensure timely delivery to our customers.

Responsibilities

Production Planning

• Work with the supply chain department to forecast and plan for present and future consumption of raw materials to ensure that materials are always available
• Evaluate production schedules and labour requirements to plan team structure and development
• Develop and maintain production metrics for quality, delivery, and safety

Team Management

• Build strong rapport with our 100-person-strong production team through open communication; promote a positive, safe, productive and efficient work environment
• Continually analyse, identify and set expectations to motivate team members to achieve objectives and goals
• Manage employee training and required documentation to ensure effective training methods that are in compliance with current procedures and quality standards

Quality Assurance

• Ensure that goods produced by your team always meet quality standards
• Monitor product standards at various levels of production and at the point of release so that the cost of rework is reduced

Continuous Improvement

• Monitor and recommend necessary changes to the layout of plant, machinery and production processes and methods for any new equipment, materials or components
• Continuously work to improve the cost of products by optimizing raw materials, labour and utilities
• Review and recommend appropriate measures to control and minimize waste levels
• Review production practices and equipment; make proposals for improvements to ensure that they are maximally effective
• Support research and development to keep our production team up to date and working with the latest technology and using the most efficient manufacturing practices

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
• Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues. Candidates with at least 3 years’ management experience managing a large team preferable.
• Strong professional references demonstrating professional accomplishment and trustworthiness
• Knowledge of good manufacturing practices and lean manufacturing policies and procedures
• At least 5 years’ experience working in a manufacturing setting (process, chemical, mechanical)
• Technical background is a plus

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Our administrative team keeps Moko’s office running smoothly so that we can deliver on our customer’s dreams.  From supporting hiring of new team members to tracking and processing orders, Administrative Assistants run the processes the drive our day to day business.  You’ll work closely with members of our management team, making this a great development opportunity for anyone early in their administration, HR or accounting career.

Responsibilities

Find and support talent

• Work with management of our talent team to introduce job applicants to the delight of working with Moko, while assessing them against the criteria of a particular position
• Support our employees with on-time processing of advances, employment contracts, and anything else they need to work happily and productively

Lay the foundation of accurate, timely accounts

• Take responsibility for processing transactions quickly and properly – getting our suppliers paid, our customers’ accounts credited and keeping our records in order
• Post accurate entries in our accounting system, and cross-check critical accounting data
• Ensure all accounting records are kept properly, in a compliant way and up-to-date

Delight customers with top-notch order processing

• Check orders against inventory and accounting records, preparing all that’s needed for dispatch to our customers
• Ensure our customers receive accurate order fulfillment, delivered on-time
• Track and analyse order data to help us improve our fulfillment operations

Career Growth + Compensation

Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications

• You have training and experience in administration, HR and/or accounting.
• You enjoy working on multiple diverse projects and tasks simultaneously.
• You thrive when you are able to take initiative, you can plan and organize your work around specific goals.
• You have the skills to implement administrativeprocesses within a team, and value the structure and predictability they bring.
• You can troubleshoot problems and offer ideas about possible solutions.