Openings at Flexi-Personnel

Duties and Responsibilities  

• Conducting market research and obtaining feedback from clients to improve existing products.
• Writing reports and liaising with the production team regarding issues, foreseeable problems, and effective solutions.
• Simplifying technical terms during product demonstrations and post-sales customer support.
• Maintaining strong professional relationships with existing clients and meeting with new clients to expand sales territories.
• Updating orders and sales and negotiating the best contract terms.
• Listening to customers’ needs and advising them on the best products to buy.
• Memorizing technical product specifications and keeping up-to-date with new company products as well as industry trends.
• Preparing tenders, proposals, and quotations.
• Providing pre-sales and post-sales support.

Qualifications and Experience  

• A bachelor’s or master’s degree in electrical or power engineering.
• At least 3 years’ experience working for an EPC performing power system or communications design.
• Ability to understand and experience creating single line diagrams and communication schematics.
• Working with common power system communication protocol calls e.g., Modbus TCP/IP, Modbus RTU and RS232.
• Understanding of technologies, such as IT networking and IIOT.
• Ability to lead projects from project scope of work definition through delivery.
• Proficient English in a business environment.
• Proficient in French is a bonus.
• Excellent communication skills with experience using virtual tools, such as Slack, Zoom, Google Drive etc.
• Well organized and punctual.
• Highly motivated and able to work independently.
• Experience with mini-grid or C&I applications in the DRE sector.
• Experience working across geographies and cultures.

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JOB PURPOSE & SUMMARY

Our client is looking who is in the high-tech space offering global technical services is looking for a Senior Systems Administrator to join their vibrant team in Nairobi.

KEY RESPONSIBILITIES AND DUTIES

• Work with the IT Systems Director to proactively monitor, analyze and report IT Operations KPI and metrics.
• Responsible for periodic reviews of operational service providers. Escalate issues on deviation of service level agreements with the third-party providers.
• Report on repeated service breaches to the IT Management team, against defined SLAs and other contractual agreements.
• Produce incident reports, facilitate post incident reviews.
• Provide technical documentation services such as template creations, data collation, knowledge repository and other documentations needed such as the following, including keeping it up to date.
  • Reports (Team KPIs, Product KPI)
  • SOPs
  • How tos
  • Product APIs
  • Process Documentation / Presentation
  • Roadmaps (IT Ops Initiatives, Team Training etc)
• Monitor and report on compliance of IT Operations with regards to quality management, risk management, security policies and procedures.
• Prepare analysis, interpretation and recommendation of the teams KPI reports with guidance & feedback from ITOPS team’s management
•  Make recommendations to the Service Delivery Manager of translating repeated non-standard requests into a potential new service offering.  
• Assist with the technical delivery of infrastructure components.  
• Maintain close working relationships with IT Operations, to ensure any service-related issues are identified and reported on.
• Deputy for IT Systems Director in their absence.
• Work and tasks may vary from time to time without changing the general character of the post or the level of responsibility entailed.  Such changes are a common occurrence in the ever-evolving IT Operations department. All employees are expected to be flexible in undertaking the duties and responsibilities required by the IT Operations management team, which reasonably corresponds to the general character of the Service Delivery role and their level of responsibility.

QUALIFICATIONS:

EDUCATION/KNOWLEDGE AND EXPERIENCE

• Senior Level (more than 3 years in a senior role and a relevant academic background)
• Proficiency in Jira, Confluence, LucidChart, Google Slide applications is a plus
• Excellent oral and written communication
• Experience in processes such as incident, problem and project management.
• Demonstrable experience of explaining technical issues to varied audiences technical and non-technical.
• Ideally has experience of working in the frontline, both technical and support role, or technical service desk/operations environment.
• Ability to plan and execute basic analysis and/or investigation, with supporting guidance

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JOB PURPOSE & SUMMARY

Our client is looking who is in the high-tech space offering global technical services is looking for a Moderation Quality  Supervisor to join their vibrant team in Nairobi.

KEY RESPONSIBILITIES AND DUTIES

• Ensures that the team members’ performance contributes to the company's goals and enhances the user experience.
• Identifying service level gaps and taking appropriate action to enable them to deliver the expected quality.
• Support employee development by providing detailed feedback.
• Identifying gaps in  performance and knowledge for new and old team
• Submit relevant daily team performance reports as per the company standards.
• Capturing individual performance on the system and analyzing the same to ensure      adherence to expected quality.
• Monitoring work progress to ensure that deadlines are met and that quality standards are upheld.
• Conduct frequent audits to ensure compliance with company standards.
• Monitoring employee attendance and reporting gaps observed to the HR department for further disciplinary action if necessary.
• Managing projects involving a team of employees working on specific tasks towards common goals.
• Collaborates with all departments to ensure organization goals are met.

QUALIFICATIONS:

EDUCATION/KNOWLEDGE AND EXPERIENCE

• 5-8 years of experience as a Quality Supervisor or similar role
• BS degree in Management, Administration or related field
• Call center, customer service, or supervisory experience may be required.
• Proficiency with technology, especially computers and software applications

COMPETENCY AND TECHNICAL SKILLS

• Exceptional verbal and written communication skills.
• Strong understanding of company products, policies, and services.
• Ability to coach, train, and motivate employees and evaluate their performance.
• Excellent problem solving, leadership, and customer service skills.
• Analytical, efficient, and thorough.
• Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.

go to method of application »

JOB PURPOSE & SUMMARY

Our client is looking who is in the high-tech space offering global technical services is looking for a Junior Systems Administrator to join their vibrant team in Nairobi.

KEY RESPONSIBILITIES AND DUTIES

• Responsible for periodic reviews of operational service providers. Escalate issues on deviation of service level agreements with the third-party providers.
• Report on repeated service breaches to the IT Management team, against defined SLAs and other contractual agreements.
• Produce incident reports, facilitate post incident reviews.
• Provide technical documentation services such as template creations, data collation, knowledge repository and other documentations needed such as the following, including keeping it up to date.
  • Reports (Team KPIs, Product KPI)
  • SOPs
  • How tos
  • Product APIs
  • Process Documentation / Presentation
  • Roadmaps (IT Ops Initiatives, Team Training etc)
• Prepare analysis, interpretation and recommendation of the teams KPI reports with guidance & feedback from ITOPS team’s management
•  Make recommendations to the Service Delivery Manager of translating repeated non-standard requests into a potential new service offering.  
• Assist with the technical delivery of infrastructure components.  
• Work and tasks may vary from time to time without changing the general character of the post or the level of responsibility entailed.  Such changes are a common occurrence in the ever-evolving IT Operations department. All employees are expected to be flexible in undertaking the duties and responsibilities required by the IT Operations management team, which reasonably corresponds to the general character of the Service Delivery role and their level of responsibility.

QUALIFICATIONS:

EDUCATION/KNOWLEDGE AND EXPERIENCE

• Junior IT Roles (more than 3 year and up of experience)
• Proficiency in Jira, Confluence, LucidChart, Google Slide applications is a plus
• Excellent oral and written communication
• Experience in processes such as incident, problem and project management.
• Demonstrable experience of explaining technical issues to varied audiences technical and non-technical.
• Ideally has experience of working in the frontline, both technical and support role, or technical service desk/operations environment.
• Ability to plan and execute basic analysis and/or investigation, with supporting guidance

COMPETENCY AND TECHNICAL SKILLS

• Demonstrates a professional and specialist culture, with a focus on accuracy of output
• Demonstrates competence across all basic analytical and/or investigative areas and is developing specialist skills
• Offers advice underpinned by professional knowledge.
• Identifies and interprets a range of information to make judgements.
• Strong attention to detail and the ability to stay organized.
• Above average analytical and interpretive skills.
• Strong organizational skills: ability to handle multiple priorities simultaneously; ability to meet established deadlines.
• Clear and conceptual thinking ability.
• Excellent judgment and discretion; ability to maintain strict confidentiality.
• Ability to meet or exceed performance competencies.
• Ability to work in a team environment.
• Honesty and integrity.

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JOB PURPOSE & SUMMARY

Our client is looking who is in the high tech space offering global technical services is looking for an Junior Online Marketing Associate to join their vibrant team in Nairobi.

KEY RESPONSIBILITIES AND DUTIES

• Create marketing materials to use on social media and other web platforms to drive traffic and promote our products and services.
• Oversee email marketing campaigns.
• Collaborate with the marketing department to develop new digital media strategies.
• Produce reports on traffic numbers and recommend creative strategies to achieve desired traffic.
• Developing and managing marketing campaigns that align with company goals and objectives.
• Creating content for blogs, social media, and other digital platforms to engage target audiences.
• Building relationships with target audiences, answering questions and providing support throughout the process.
• Monitoring industry trends and competition to identify opportunities for new products or services.
• Analysis of data to determine marketing effectiveness and effect necessary adjustments as needed

QUALIFICATIONS:

EDUCATION/KNOWLEDGE AND EXPERIENCE

• Bachelor’s degree in marketing or another business-related field or equivalent experience in a similar role.
• At least 2-years’ experience in Digital  Marketing

COMPETENCY AND TECHNICAL SKILLS

• Excellent communication (oral/writing) and presentation skills
• Knowledge of and experience in online media marketing, social media marketing, and marketing strategies.
• SEO knowledge and an understanding of the Google search engine algorithm.
• Basic graphic design skills and capabilities.
• Excellent communication, creative, organizational, and decision-making skills.
• Have experience in using Canva/Adobe Creative Suite, Mailchimp, and social media management tools.
• Self-driven, results-oriented and positive team player.

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JOB PURPOSE & SUMMARY

Our client is looking who is in the high tech space offering global technical services is looking for an Junior Online Content Creator to join their vibrant team in Nairobi.

KEY RESPONSIBILITIES AND DUTIES

• Create materials to use on social media and other web platforms to drive traffic and promote our products and services.
• Collaborate with the marketing department to develop new digital media strategies.
• Produce reports on traffic numbers and recommend creative strategies to achieve desired traffic.
• Developing and managing marketing campaigns that align with company goals and objectives.
• Creating content for blogs, social media, and other digital platforms to engage target audiences.
• Building relationships with target audiences, answering questions and providing support throughout the process.
• Monitoring industry trends and competition to identify opportunities for new products or services.
• Analysis of data to determine marketing effectiveness and effect necessary adjustments as needed

QUALIFICATIONS:

EDUCATION/KNOWLEDGE AND EXPERIENCE

• Bachelor’s degree in marketing or another business-related field or equivalent experience in a similar role.
• At least 3 years’ experience in Content   creation

COMPETENCY AND TECHNICAL SKILLS

• Excellent communication (oral/writing) and presentation skills
• Knowledge of and experience in online media marketing, social media marketing, and marketing strategies.
• SEO knowledge and an understanding of the Google search engine algorithm.
• Basic graphic design skills and capabilities.
• Excellent communication, creative, organizational, and decision-making skills.
• Have experience in using Canva/Adobe Creative Suite, Mailchimp, and social media management tools.
• Self-driven, results-oriented and positive team player.

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JOB PURPOSE & SUMMARY

Our client is looking who is in the high-tech space offering global technical services is looking for a Junior Multimedia Producer to join their vibrant team in Nairobi.

KEY RESPONSIBILITIES AND DUTIES

• Creating and producing high volumes of video assets
• Informative, instructional and promotional video assets
• Assisting the graphic design team in the creation of marketing material
• Assisting with landing page creation
• Working with Adobe software including Premiere, Photoshop, Illustrator & Flash
• Working with Motion graphics and After Effects
• Following structured design briefs and managing design projects from concept to completion
• Coming up with ideas for engaging, likeable, share-friendly video content.
• Editing and encoding professional-looking videos and uploading them on social media websites.
• Maintaining a good knowledge of the world of online video production
• Reviewing competitors’ videos to identify market trends and user reactions.
• Photographing existing customers to be used for promotional material.
• Reporting on key metrics
• Assisting the marketing team will a wide variety of tasks.

EDUCATION/KNOWLEDGE AND EXPERIENCE

• Bachelor’s degree in marketing or      another other-related field or equivalent experience in a similar role.
• At least 3-year experience in the      Multimedia sector

COMPETENCY AND TECHNICAL SKILLS

• Excellent communication (oral/writing) and presentation skills
• Knowledge of and experience in online media marketing, social media marketing, and marketing strategies.
• SEO knowledge and an understanding of the Google search engine algorithm.
• Basic graphic design skills and capabilities.
• Excellent communication, creative, organizational, and decision-making skills.
• Have experience in using Canva/Adobe Creative Suite, Mailchimp, and social media management tools.
• Self-driven, results-oriented and positive team player.

go to method of application »

JOB PURPOSE & SUMMARY

Our client is looking who is in the high-tech space offering global technical services is looking for a Junior Data Analyst to join their vibrant team in Nairobi.

KEY RESPONSIBILITIES AND DUTIES

• Collect and evaluate consumer and competitor data. Investigate market circumstances in order to assess future sales of a product or service.
• Using automated tools to extract data from primary and secondary sources
• Removing corrupted data and fixing  errors and related problems
• Developing and maintaining databases, and data systems – reorganizing data in a readable format
• Performing analysis to assess the quality and meaning of data
• Filter Data by reviewing reports and performance indicators to identify and correct code problems
• Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction
• Assigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
• Analyzing local, national, and global trends that impact both the organization and the industry
• Preparing reports for the management stating trends, patterns, and predictions using relevant data
• Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Work and tasks may vary from time to time without changing the general character of the post or the level of responsibility entailed.  Such changes are a common occurrence in the ever-evolving IT Operations department. All employees are expected to be flexible in undertaking the duties and responsibilities required by the IT Operations management team, which reasonably corresponds to the general character of the Service Delivery role and their level of responsibility.

QUALIFICATIONS:

EDUCATION/KNOWLEDGE AND EXPERIENCE

• Data analyst roles (more than 2 year and up of experience & a relevant academic background)
• Proficiency in Python, SQL, R, Confluence, LucidChart, Google Sheets, BI tools applications is a plus
• Excellent oral and written communication
• Experience in processes such as incident, problem and project management.
• Demonstrable experience of explaining technical issues to varied audiences technical and non-technical.
• Ideally has experience of working in the frontline, both technical and support role, or technical service desk/operations environment.
• Ability to plan and execute basic analysis and/or investigation, with supporting guidanc

COMPETENCY AND TECHNICAL SKILLS

• Demonstrates a professional and specialist culture, with a focus on accuracy of output
• Demonstrates competence across all basic analytical and/or investigative areas and is developing specialist skills
• Offers advice underpinned by professional knowledge.
• Identifies and interprets a range of information to make judgements.
• Strong attention to detail and the ability to stay organized.
• Above average analytical and interpretive skills.
• Strong organizational skills: ability to handle multiple priorities simultaneously; ability to meet established deadlines.
• Clear and conceptual thinking ability.
• Excellent judgment and discretion; ability to maintain strict confidentiality.
• Ability to meet or exceed performance competencies.
• Ability to work in a team environment.
• Honesty and integrity.

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JOB PURPOSE

To drive sustainable business and financial growth of the organization through new business generation, development and growth while forging strong relationships with clients in line with the company mission, vision, strategy, policies, culture, corporate governance, and image. This will ensure overall sustainability and profitability to maximize shareholder value.

DUTIES AND RESPONSIBILITIES

• Identifying new market opportunities and mapping them for uptake in the business.
• Recruiting quality clients according to the product guidelines and in line with the company policies and guidelines.
• Promoting the company’s products and/ or services and ensuring set sales targets are met.
• Establishing and monitoring the performance of all product lines to ensure customer satisfaction.
• Ensuring profitable portfolio growth to maximize returns and minimize costs.
• Working and interfacing seamlessly with other departments (specifically Credit Risk and Operations) as may be required to ensure congruence.
• Ensuring proper documentation of all clients under review at all stages of the sales process.
• Conduct regular client visits and build long-term relationships with new and existing clients.
• Forecasting and tracking key account metrics and monitoring and analyzing customers’ usage of the company’s Supply Chain Finance (SCF) products.
• Preparing weekly, monthly, quarterly, and annual reports and any other business development-related reports as may be required by the supervisor.
• Scanning the market and providing market intelligence that would inform product innovation and decision-making.
• Talent management, inspiring, coaching, mentoring, developing and evaluating the departmental team to achieve the highest levels of performance.

KEY PERFORMANCE INDICATORS

• Achievement of set client and portfolio targets.
• Customer satisfaction.
• Positive business image - building and enhancing the company brand in Kenya.
• Maximum returns at minimum cost.

QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

• Bachelor’s Degree in any Business-related field.
• At least 5 years of relevant experience in Banking/SME lending with a financial institution or Non-Banking Financial Institutions (NBFIs).
• Knowledge and networks in any of the following sectors are an added advantage:
  • Health/Medical
  • Logistics
  • Agriculture
  • Printing and Stationery  

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JOB PURPOSE & SUMMARY

Our client is looking for an Accountant to join their vibrant team in Nairobi. The selected candidate will establish and maintain internal accounting controls as well as oversee the preparation & submission of all taxation processes.

Key Responsibilities

• Gather and monitor financial data (e.g. sales revenues and liabilities)
• Prepare monthly, quarterly and annual statements (balance sheets and income statements)
• Forecast costs and revenues
• Manage tax payments
• Organize internal audits
• Prepare budgets (for the entire company and by department)
• Monitor and report on accounting discrepancies
• Conduct detailed risk analyses to assess potential investments
• Analyze financial trends
• Perform month-end and year-end close processes

Key Skills and Qualifications

• Bachelor’s Degree in Finance and Accountancy or equivalent.
• A minimum of 4-6 years of experience in a similar role within a fast-paced, result-oriented environment.
• Good communication skills both written and verbal.
• A passion for Customer Service with outstanding problem-solving skills, documentation skills, quality focus, as well as information analysis skills.  
• Outstanding work ethics (reliable, motivated, professional, and able to work under minimum supervision)

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JOB PURPOSE & SUMMARY

Our client is looking for a Finance Manager to join their vibrant team in Nairobi. The selected candidate will be responsible for the formulation, implementation, and administration of corporate-wide policies and business goals.

Key Responsibilities

• Assists Senior Management in developing short and long-term goals and objectives.
• Participates in developing policies and procedures and ensures that they support and complement Company-wide strategic goals.
• Conducts periodic reviews of existing policies to ensure effectiveness. Ensures that financial policies are updated and are in accordance with evolving regulations, legal requirements, and industry trends.
• Executes established operational goals and coordinates their implementation.
• Assumes responsibility for developing, recommending, and implementing such internal accounting and financial controls and programs as are necessary to preserve and expand corporate assets.
• Oversees preparation of monthly, annual, and other financial reports and statements as requested.
• Coordinates audits of the Company’s financial statements.
• Assumes responsibility for overseeing the effective       development, installation, and implementation of Company information systems.
• Provides leadership through effective goal setting, delegation, and communication. Conducts regular staff meetings to ensure that personnel are well informed of changes in programs, policies, and procedures.
• Conducts performance appraisals as assigned. Provides measurable feedback to accounting personnel and suggestions for improved performance.
• Oversees establishment and implementation of area organizational structure, policies, and procedures.
• Coordinates functions with other departments. Interfaces with operations personnel to ensure that their information needs are being met and that accounting procedures are accurate and consistent with organizational objectives.
• Assumes responsibility for establishing and maintaining effective business relations with vendors, outside auditors and regulators and with those from professional trade and civic groups.
• Assumes responsibility for related duties as required or assigned.

Key Skills and Qualifications

• Bachelor’s Degree in Finance and Accountancy or equivalent.
• A minimum of 8-10 years of experience in a similar role within a fast-paced, result-oriented environment.
• Good communication skills both written and verbal.
• A passion for Customer Service with outstanding problem-solving skills, documentation skills, quality focus, as well as information analysis skills.  
• Outstanding work ethics (reliable, motivated, professional, and able to work under minimum supervision)