Open Recruitments at Ampersand E-mobility Limited

The Charging Station Attendant (CSA) is stationed at the charging station level and plays a pivotal role in delivering seamless customer service to Ampersand's customers, particularly moto riders. We are seeking customer-centric individuals dedicated to effortlessly contributing to Kenya's rapidly expanding charging stations network. As a CSA, you will perform battery swaps efficiently and professionally, ensuring the organization maintains a positive customer reputation

Responsibilities:

Operational Understanding

• Perform battery swaps for moto drivers at the charging station level.
• Develop a comprehensive understanding of all activities within the Charging Station.
• Monitor tools and equipment, ensuring optimization, efficiency, and regular maintenance.
• Maintain a customer-centric orientation by ensuring accelerated swap service to avoid long waits for customers (moto drivers).
• Communication and Reporting
• Provide daily reports on station operations (equipment count, functionality, damages, facility issues, energy meter readings).
• Offer updates and other useful information necessary for moto drivers.
• Advise moto drivers on critical safety concerns regarding their motorbikes.

Professionalism

• Report to work on time.
• Always carry the official work uniforms and use personal protective equipment.
• Oversee the cleanliness and organization of the station space.

Minimum qualifications

• At least a high school certificate.
• Proficient in using smartphones to handle online platforms.
• Strong commitment and ability to perform physical activities.
• Flexibility to work day and/or night shifts.
• Flexibility to work at any charging station allocated.
• Technical certificate from TVET school is an added advantage.

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The Inventory Coordinator will support our mission to serve our customers, the commercial motorcycle drivers, better than any company on the planet. This position will manage our Inventory.

Key Responsibilities include:

• Confirm on time stock reception in terms of quantities and quality (visual inspection) and report issues
• Analyze stock discrepancies to identify the root cause of the stocks differences. Report and propose corrective actions with the different stakeholders
• Report on any product shortage. Closely work with Aftercare and Inventory to Coordinate the future needs
• Reports on inventory levels and other key performance indicators
• Facilitate relationship with customs. Inspection, communication and release.
• Monitor raw material inventory levels to meet production demands

Day to Day inventory Management

• Manages and reports on the inventory tracking system and record deliveries, shipments and stock/inventory levels
• Evaluates store processes and procedures with a view to improve inventory control procedures
• Monitors and analyzes daily product and supply levels to anticipate inventory problems and shortages
• Contributes to overall team effort by accomplishing related goals and objectives as necessary
• Management of DEAR platform for stock keeping and customer point of sale
• Accountable for spare parts inventory, stock accuracy and order reception
• collaborate with the sales team to maintain efficient plan for deliveries of bike and batteries in the network
• Follow up and complete other duties as assigned by the Manager
• Any other duties that may be assigned from time to time

Minimum requirements:

• Bachelor’s degree in Business , logistics or related field
• proven experience in inventory management
• Familiarity with inventory management systems
• Verbal and written communication
• Organizational and logistics skills

Strong attention to detail·

• Problem solving
• Data analysis
• Interpersonal abilities
• Team oriented
• Proactive Critical thinking