Open Roles at AGL- Africa Global Logistics

Mission Description

• To act as the on-site representative of the company at the customer's premises, ensuring seamless coordination of logistics operations, maintaining strong customer relationships, and driving operational efficiency and service excellence.

Operations Coordination

• Manage day-to-day logistics activities at the customer site for the Sea Export of their products
• Coordinate with transporters, Delmonte warehouse teams& Operations teams, and AGL internal departments to ensure timely execution.
• Monitor shipment status and ensure adherence to agreed timelines and service levels.
• Handle documentation for outbound shipments, customs clearance, and compliance where applicable.

Customer Interface

• Act as the primary point of contact between the customer and the AGL.
• Understand customer requirements and ensure alignment with operational execution.
• Provide regular updates on shipment status, delays, and exceptions.
• Address customer queries, complaints, and service issues promptly.

Exception Handling & Problem Solving

• Identify operational issues and initiate corrective actions.
• Escalate critical issues to management in a timely manner.
• Work closely with stakeholders to resolve delays and service failures

Compliance & Process Adherence

• Ensure all operations comply with regulatory requirements.
• Follow internal SOPs and maintain documentation for audits.
• Support continuous improvement initiatives in processes and efficiency.

Reporting

• Prepare daily/weekly/monthly operational reports.
• Track KPIs such as delivery timelines, turnaround time, and service levels.
• Highlight risks, bottlenecks, and improvement opportunities.

Profile

• Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field.
• Experience in customer-facing or implant roles is an advantage.
• Knowledge of customs procedures and regulatory requirements (preferred)
• 2 Years in logistics, freight forwarding, and supply chain operations

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Mission Description

• Responsible for ensuring full compliance with Customs (KRA), SEZ Authority (SEZA), and Special Economic Zone warehouse regulations. The role acts as the control point for all stock movements, ensuring compliance across all inbound and outbound movements.

Customs Compliance & Documentation
Ensure accurate preparation, validation, and submission of:

• Import Declaration Forms (IDFs)
• Customs entries aligned with correct customs regimes
• Verify correctness of: HS classification, Quantities and values and Applicable customs regimes.
• Ensure compliance with KRA Customs regulations and SEZ procedures
• Maintain proper documentation for customs audits and inspections

Bond Management & Monitoring (CB20 / CB21)

• Monitor and manage Customs Bonds (CB20 & CB21) to ensure continuous coverage of bonded cargo.
• Track bond utilization against stock and customs exposure.
• Ensure timely replenishment of bonds and COEs for replenishments.
• Liaise with relevant stakeholders (AGL Customs clearance &Ops team, Declarants) to: -Avoid bond exhaustion, -Prevent operational disruptions,
• Maintain up-to-date records of: Bond balances, Bond consumption & COE submissions and approvals

Inbound & Outbound Control

• Control and monitor all inbound (imports) and outbound (exports / ex-warehouse) cargo movements.
• Verify and validate all documentation before authorizing stock movement: IDF, Bills of Lading/Airway Bills, Commercial invoices, Packing lists and Customs entries.
• Authorize movement of goods into and out of the SEZ in full compliance with customs regulations.
• Ensure shipment accuracy in terms of quantity, description, regime, and supporting documentation.

Inventory & Stock Control

• Maintain accurate bonded inventory records in real time and reconcile with WMS reports
• Record and track: -Stock receipts & Issues and transfers
• Ensure full reconciliation between system stock and physical stock. Participate in: -Cycle counts, Periodic stock takes & prevent and report any unauthorized stock movement.

Repackaging & UOM Reconciliation

• Monitor and supervise KRA approvals for repackaging activities.
• Supervise and record all repackaging operations within the SEZ.
• Perform detailed reconciliation of units of measure (UOM): -As received (imported), As repacked -As ex-warehoused-Ensure clear audit trail and traceability of stock transformation.

Monitoring, Audit & Compliance Control

• Conduct pre-audit checks for inbound and outbound documentation.
• Perform post-audit reviews to ensure: Accuracy of customs entries & Compliance with internal SOPs and customs laws
• Act as the regulatory controller for all stock movement activities.
• Identify discrepancies and ensure real-time escalation and resolution.

Reporting & Regulatory Submissions

• Prepare and submit: Monthly stock reports to Customs / SEZA, Monthly reconciliation & compliance reports, Annual statutory reports.

Profile

• Bachelor's degree in Logistics, Supply Chain, Business, or related field
• Minimum 3–5 years' experience in: Bonded warehouse / SEZ operations or Customs compliance and documentation or Bond management
• Strong working knowledge of:KRA systems (iCMS / Kentrade) SEZ regulatory framework, Customs procedures and regimes