Open Roles at Jalaram Medical Services

Job Summary

• The successful candidate will be responsible for providing comprehensive eye care services, including performing surgeries and managing patients with various eye conditions.
• The role requires a high level of expertise in ophthalmology.
• The ideal candidate will combine skilled surgical abilities and clinical acumen with a compassionate approach to patient care.
• They have a proven track record of successful eye surgeries.

Key Responsibilities

• Conduct comprehensive eye examinations to detect vision problems, eye diseases, and other conditions.
• Perform cataract surgeries and other eye surgeries with precision and care.
• Diagnose and treat eye diseases, injuries, and other disorders of the eye
• Provide pre- and post-operative care to surgical patients.
• Educate patients on eye health and preventive measures.
• Maintain detailed patient records and ensure all documentation is accurate and up-to-date.
• Participate in community outreach programs to promote eye health awareness.
• Collaborate with other healthcare professionals to provide holistic patient care.

Education and Experience

• Master Degree (MMED or Equivalent) in Ophthalmology.
• Registration with the Kenya Medical Practitioners and Dentists Council (KMPDC).
• Minimum 2 years of relevant experience as an ophthalmologist in a clinical setting.
• Proven experience of performing at least 200 manual cataract surgeries.
• Competence in performing other ophthalmology procedures.

Core Competencies

• Excellent surgical skills with attention to detail.
• Strong diagnostic and clinical skills.
• Good communication and interpersonal skills.
• Ability to work effectively in a team environment.
• High level of integrity and professionalism.
• Knowledge of current trends and developments in ophthalmology.

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Key Responsibilities

Clinical Care & Patient Management

• Undertake comprehensive patient consultations to assess skin-related symptoms, review medical histories, and determine diagnostic needs.
• Diagnose and treat a range of dermatological conditions including eczema, psoriasis, acne, skin cancers, and other complex skin disorders.
• Develop individualized treatment plans that may include medication management, lifestyle modifications, and referrals for surgical interventions when necessary.
• Provide long-term management and follow-up care for patients with chronic dermatological conditions.
• Integrate psycho-social interventions into patient care to address the emotional and psychological aspects associated with skin disorders.

Procedures & Interventions

• Perform specialized dermatologic procedures such as skin biopsies, excisions, and cosmetic interventions.
• Laser treatment is an added advantage
• Oversee and conduct minor surgical procedures and cosmetic dermatology services as required.
• Collaborate effectively with surgeons, pathologists, radiologists, and other healthcare professionals to optimize patient outcomes.

Research, Training & Professional Development

• Actively participate in Continuous Medical Education (CME) activities, conferences, and workshops.
• Mentor and supervise junior medical officers, dermatology fellows, and clinical staff to foster a culture of excellence.
• Contribute to advancements in dermatological science and practice.
• Implement and participate in quality improvement initiatives within the dermatology department.

Client Experience & Data Protection

• Ensure an outstanding patient and client experience by delivering compassionate, patient-centered care and clear, empathetic communication throughout the treatment process.
• Uphold the highest standards in data protection by maintaining the confidentiality and security of patient records in compliance with hospital policies, the Kenya Medical and Dental Council regulations, and applicable data protection laws.

Compliance & Ethical Standards

• • Maintain meticulous and confidential patient records in accordance with all medical and legal regulations. • Strictly adhere to hospital policies, ethical guidelines, and the regulatory requirements set by the Kenya Medical and Dental Council. • Promote best practices in patient safety and the delivery of high-quality care.

Job Requirements

Education & Professional Qualifications

• Kenyan citizenship is required
• Bachelor of Medicine and Bachelor of Surgery (MBChB) from a recognized institution.
• Master’s degree in Dermatology from a recognized institution.
• Registered as a Medical/Specialist Practitioner with the Medical Practitioners and Dentists Council
• Certificate of Registration and a valid practicing license from the Medical Practitioners and Dentists Council.
• Possession of a Recognition Certificate as a Specialist by the Kenya Medical Practitioners’ and Dentists’ Council.

Work Experience

• At least one year of post-specialization experience in a busy dermatology unit.
• Demonstrated expertise in performing both diagnostic and therapeutic dermatologic procedures.
• Experience in training and mentoring medical personnel is highly desirable.

Skills & Competencies

• Strong diagnostic and analytical skills specific to dermatology.
• Excellent interpersonal and communication skills, with sensitivity to work in a multi-ethnic environment and respect for diversity
• Proficiency in computer applications and modern medical IT systems
• Commitment to patient-centered care and clinical excellence, with adherence to the constitutional values outlined in Articles 10 and 232.
• Ability to work effectively in a multidisciplinary healthcare setting.
• Must satisfy the requirements of Chapter Six of the Constitution. Duties and Responsibilities
• Undertake general diagnosis, care, treatment, and rehabilitation of patients with dermatological conditions
• Deliver specialized clinical care, including the provision of psycho-social interventions.
• Provide clinical services through training, consultation, and performing surgeries across various health facilities.
• Carry out forensic and medico-legal services as required
• Coordinate disease surveillance, prevention, and control within the dermatology department.
• Lead health education and promotion initiatives and implement health projects and programs.
• Maintain up-to-date health information systems and monitor the provision of health treatment and care.
• Undertake health research, analyze medical reports, and perform any other lawful duties as assigned.

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Key Responsibilities 
Clinical Care & Patient Management 

• Conduct comprehensive patient consultations to assess ENT-related symptoms, review medical histories, and determine diagnostic requirements. 
• Diagnose and manage a wide spectrum of ENT disorders including chronic otitis media, sinusitis, tonsillitis, laryngeal disorders, and head and neck pathologies. 
• Develop individualized treatment plans that may include medication management, lifestyle modifications, and surgical interventions. 
• Provide long-term management and follow-up care for patients with chronic ENT conditions. 
• Act as a referral point for general practitioners in ENT matters.  
• Integrate psycho-social support into patient care, addressing both physical and emotional aspects of ENT disorders. 

Procedures & Interventions 

• Perform specialized diagnostic ENT procedures. 
• Oversee and collaborate with the audiology department 
• Execute a variety of surgical procedures, including tonsillectomies, adenoidectomies, myringotomies, sinus surgeries, and head and neck oncological surgeries. 
• Oversee and conduct minor procedures and emergency interventions in the 
• ENT department as required. 
• Collaborate effectively with anesthesiologists, radiologists, pathologists, and other healthcare professionals to optimize patient outcomes. 

Training & Professional Development 

• Actively participate in Continuous Medical Education (CME) activities, including conferences, workshops, and seminars. 
• Mentor and supervise medical officers, nurses, audiologists, and other clinical staff to foster a culture of excellence. 
• Contribute to advancements in otolaryngology and surgical practices. 
• Implement and participate in quality improvement initiatives within the ENT department. 

Client Experience & Data Protection 

• Ensure an outstanding patient and client experience by delivering compassionate, patient-centered care and clear, empathetic communication throughout the treatment process. 
• Uphold the highest standards in data protection by maintaining the confidentiality and security of patient records in compliance with hospital 
• policies, the Kenya Medical and Dental Council regulations, and applicable data protection laws. 

Compliance & Ethical Standards 

• Maintain meticulous and confidential patient records in accordance with all medical and legal regulations. 
• Strictly adhere to hospital policies, ethical guidelines, and regulatory requirements as stipulated by the Kenya Medical and Dental Council. 
• Promote best practices in patient safety and the delivery of high-quality care. 

Job Requirements 
Education & Professional Qualifications 

• Bachelor of Medicine and Bachelor of Surgery (MBChB) from a recognized institution. 
• Master’s degree in ENT Surgery or equivalent surgical specialization in ENT from a recognized institution. 
• Registered as a Medical/Specialist Practitioner with the Medical Practitioners and Dentists Council. 
• Certificate of Registration and a valid practicing license from the Medical 
• Practitioners and Dentists Council. 
• Possession of a Recognition Certificate as a Specialist by the Kenya Medical 
• Practitioners’ and Dentists’ Council. 

Work Experience 

• At least one year of post-specialization experience in a busy ENT surgical unit is required. 
• Demonstrated expertise in performing both diagnostic and surgical procedures related to ENT conditions. 
• Experience in training and mentoring medical personnel is highly desirable. 

Skills & Competencies 

• Excellent diagnostic and analytical skills specific to otolaryngology. 
• Superior interpersonal and communication skills with the ability to work in a multi-ethnic environment and respect diversity. 
• Proficiency in computer applications and modern medical IT systems. 
• Strong commitment to patient-centered care and clinical excellence, adhering to constitutional values and professional ethical standards. 
• Ability to work effectively in a multidisciplinary healthcare setting. 
• Must satisfy the requirements of Chapter Six of the Constitution. 

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Key Responsibilities

Client Engagement & Experience Management

• Serve as the primary point of contact for clients, ensuring a seamless and positive experience at RKJMS.
• Develop and implement client engagement strategies to enhance satisfaction and retention.
• Act as a liaison between clients and internal teams to ensure prompt resolution of concerns and service improvements.
• Conduct regular client satisfaction surveys and analyze feedback to identify areas for improvement.

Client Feedback & Complaint Resolution

• Establish and manage effective feedback channels, including in-person, phone, email, and social media.
• Address client inquiries, concerns, and complaints professionally and promptly, ensuring resolution within set timelines.
• Maintain a record of client feedback and escalate unresolved issues to the appropriate departments for action.
• Monitor trends in client complaints,prepare a monthly report and recommend solutions to prevent recurring issues.

Reporting & Performance Analysis

• Prepare and present reports on client feedback, engagement initiatives, and public relations activities.
• Analyze key performance metrics related to client satisfaction and brand perception.
• Provide recommendations to senior management based on data-driven insights.

Job Requirements: Education & Professional Background

• Bachelor’s degree in public relations, Communications or a related field.
• Certification in Customer Relations, Public Relations, or Stakeholder Engagement.

Work Experience

• Minimum of 5 years of experience in client relations, public relations
• Proven track record of handling client engagement, complaint resolution, and brand management.

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Key Responsibilities

Clinical Care & Patient Management

• Conduct comprehensive patient consultations to assess symptoms, review medical histories, and determine diagnostic requirements.
• Diagnose and manage gastrointestinal disorders including Crohn’s disease, ulcerative colitis, irritable bowel syndrome, and other digestive conditions.
• Prescribe and oversee diagnostic tests (blood tests, stool analysis, imaging studies) to support clinical decision-making.
• Perform and interpret investigative endoscopic procedures (colonoscopy, sigmoidoscopy, upper endoscopy, ERCP).
• Develop individualized treatment plans incorporating medication management, dietary guidance, and, when necessary, surgical referrals.
• Provide long-term care and support for patients with chronic gastrointestinal conditions.

Procedures & Interventions

• Execute therapeutic endoscopic interventions with precision and care.
• Assist in or supervise gastrointestinal-related surgical procedures as required.
• Collaborate effectively with dietitians, radiologists, surgeons, and other healthcare professionals to optimize patient outcomes.

Research, Training & Professional Development

• Actively participate in Continuous Medical Education (CME) activities, including conferences and workshops.
• Mentor and supervise medical officers, nurses, endoscopy staff, and other clinical staff to foster a culture of excellence.
• Conduct clinical research and contribute to medical literature on gastrointestinal diseases and treatment innovations.
• Engage in quality improvement initiatives within the gastroenterology department.

Client Experience & Data Protection

• Ensure a superior patient and client experience by delivering compassionate, patient-centered care and clear communication throughout the treatment process.
• Uphold best practices in data protection by maintaining the confidentiality and security of patient records, in strict compliance with hospital policies, the Kenya Medical and Dental Council regulations, and applicable data protection laws.
• Engage with patients to provide them with detailed information on their treatment plans while safeguarding their personal and medical data.

Compliance & Ethical Standards

• Maintain meticulous and confidential patient records in line with all medical regulations.
• Adhere strictly to hospital policies, the Kenya Medical and Dental Council regulations, and ethical guidelines.
• Promote best practices in patient safety and the delivery of high-quality care.

Job Requirements Education & Professional Qualifications

• Medical degree (MBChB or equivalent) from a recognized institution.
• Master’s degree in Internal Medicine
• Fellowship in Gastroenterology from a recognized Centre or institution.
• Valid medical license and registration with the Kenya Medical and Dental Council.
• Specialist Recognition by KMPDC as a gastroenterolgist

Work Experience

• A minimum of 2 years post-fellowship experience in a high-volume gastroenterology/endoscopy unit.
• Demonstrated expertise in performing both diagnostic and therapeutic endoscopic procedures.
• Experience in training and mentoring medical personnel is highly desirable.