Openings at Danish Refugee Council

Responsibilities:

R1. Project Management/Development, Monitoring & Evaluation:

• Plan, oversee and support the broad implementation of protection activities in urban program. 
• Provide assessment to vulnerable Persons of Concern and survivors of S/GBV ensuring individual and group level support is done with regular case reviews and file audits
• Ensure provision of professional and confidential protection – psychosocial services to survivors of GBV and other beneficiaries through a survivor-centered case management approach. 
• Take lead in design and development of sector concept notes and proposals.
• Facilitate formation of support groups for survivors of SGBV and other vulnerable groups.
• Take lead in protection data analysis and maintain a reliable beneficiary database inline with data protection policy/guidelines.
• Take lead in the implementation of prevention activities like EMAP and other GBV prevention tools
• Submit timely and high-quality activity and donor and internal progress reports that includes documentation of program milestones through case studies and human-interest stories for influencing impact at scale and contributing to fundraising.
• Lead protection team in project kick-off, review and project closure meetings including periodic program review and planning meetings and external meetings as often and as requested by the supervisor.
• Ensure project staff adhere to CHS Principles in project implementation; participate in CHS audits and support M&E plan. 

R2. Technical Implementation

• Mainstream protection in financial inclusion and protection of vulnerable populations ensuring adherence of rights, safety, dignity and accountability of vulnerable populations. 
• Conduct progressive protection monitoring and follow ups to check on progress of CSLA (community savings loans association) groups and individuals with various individual protection, GBV and PSS issues that are affecting their full engagement in the financial inclusion ecosystem. 
• Develop a protection trigger system alongside a financial trigger system that monitors any change in the protection situation, elevating participants to a higher level that triggers additional support and counselling as a form of early detection to reduce any negative behaviors as a result of financial stress.
• Provide individual and group therapy to persons of concern facing any mental health issues hindering them from fully thriving in financial inclusion ecosystem.

R3. Coordination & Partnership:

• Develop and maintain effective working relationships with all stakeholders, including urban refugee and host community members and leaders, NGOs, UN agencies, and other DRC team members to enhance multi-agency and multi-sectoral cooperation and coordination on response activities.
• Promote collaboration and synergy between refugee focused interventions and the host communities. 
• Actively participate and maintain a strong working relationship with protection cluster and related working groups to support the provision of quality services to persons of concern.

R4. Budget Management:

• Support in ensuring sound budget expenditure and adherence to DRC financial procedures and donor requirements as related to the protection sector. 
• Draft spending plans, procurement plans, and work plans based on protection activities and budgets.

R5. Staff Supervision 

• Mentor, provide technical supervision, capacity building and facilitate performance development to protection project assistant and a protection community engagement facilitator 

Experience and technical competencies:

• Minimum of 3 years’+ field experience in leading and managing protection programming in an International NGO’ or other relevant agency and comprehension of behavior change communication strategies such as EMAP, SASA! 
• Technical experience in protection programming including casemanagement,GBV programing(prevention and response),conflict sensitivity analysis and Psychosocial support.
• Problem solving and conflict resolution skills and ability to work in a challenging environment, reporting and meeting the set deadlines.
• Strong project management skills, with experience managing multiple location and project budget. 
• Experience working in urban displacement responses in multi-sectoral interventions.
• Strong planning, organization and problem-solving skills with ability to work both independently and within a team in a demanding working environment.
• Good analytical and strategic planning skills.
• A demonstrated ability to build and maintain relationships with host governments, donors, partners, local organizations, and other stakeholders.
• Good level communication and interpersonal skills. 

Education:

• Bachelor’s degree in Sociology -major Counseling and/or Psychology, Social Work
• Fluent in written and spoken English and Swahili.

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Responsibilities: 

R1. Project Management and Implementation:

• Develop and implement a holistic pediatric counselling program for children at risk within and around the settlement
• Facilitate and coordinate direct professional counselling services for UAMs, separated children and other vulnerable children identified and/or referred by child protection social workers and partners
• Support planning and implementation of activities, develop necessary tools to support the child protection implementation including BIA/BID, and alternative care arrangements
• Organize counseling activities following the BID process for unaccompanied and separated children and attending BID panel meetings review of decisions.
• Ensure that all psychosocial support to children are implemented in compliance with the internal and sector quality standards and within time and budget parameters;
• Ensure proper management of the child friendly spaces within the settlement and develop tools to identify children in need of counselling through play therapy 
• Develop, design & implement child protection related information education and communication materials for use and ensure full participation of children and other protection partners.
• Draft quality concept notes, proposals, strategies, and monitoring and evaluation plans and ensure appropriate and timely implementation of these plans.
• Submit timely weekly, monthly, quarterly & annual reports to the Protection Team Leader

R2.Training & Capacity development:

• Mentor and provide ongoing technical support to staff directly involved with the case management and child protection intervention through training and on-the-job training.
• Prepare a capacity building plan for the staff on the basis of identified needs and opportunities. Lead or contribute to the design of appropriate training packages on psychosocial support for children
• Facilitate training for key stakeholders on child protection standards, children rights, case management and psychosocial support.

R3. Budget Management:

• Regularly update the projects budget tracker for all project expenditure and participate in monthly BFU reviews with the finance team
• Actively support in grant monitoring through development of detailed/activity implementation work-plan, phased budget, procurement plans, and conduct budget tracking and narrative/financial reporting on outputs 

R4. Coordination & Partnership:

• Ensure effective representation and active participation by DRC in the CP Working Group, MHPSS and BID panel Monthly Coordination Meetings and ensure follow up on action points internally and with other partners
• Promote coordination and integration with other sectors within DRC Kakuma and ensure full coordination with communities and community-leaders
• Develop and maintain strong working relationships with all stakeholders including the Government Children Officer, County government, UN agencies and other humanitarian agencies working on CP.

R5. Staff Management and Development: 

• Provide supervision to Assistant Paediatric Counsellor(s) to ensure effective provision of counselling services to identified children at risk
• Take lead in ensuring that all protection staff participate in debriefing and professional supervision and lead peer debriefing sessions with Assistant Psychosocial Officers and Para-counsellors.
• Conduct continuous performance monitoring/evaluation for national staff working under him/her and provide feedback
• Provide leadership and technical guidance on the counselling program. 

Experience and technical competencies: 

• At least 4 years’ hands on experience in providing psychosocial support and counseling to children survivors of trauma, SGBV and other children at risk
• Must have in depth technical expertise in case management and psychosocial support -pediatric counseling to children at risk including Unaccompanied children and separated children (UASCs)
• Experience with conducting and review of best interest assessments (BIA) and Best interest determination (BID)
• Experience in providing trauma counseling 
• Experience in providing psychological first aid (PFA)
• Experience and technical knowledge in establishing community-based child protection networks including foster careers, committees etc.
• Knowledge of international and national child protection standards and instruments 
• Experience and proven ability to work as part of a team and lead teams to strive for result
• Excellent analytical and writing skills; cultural sensitivity and respect for diversity
• Excellent interpersonal skills and demonstrated ability to establish effective and working relations with local partners and other stakeholders
• Experience and willingness to work in the field and proficient in the use of computer/email/internet  

Education: 

• Bachelor’s Degree in (Counselling psychology, clinical psychology, any other relevant Social Sciences)
• Fluent in written and spoken English and Swahili.

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Responsibilities: 

R1. Case management:

• Facilitate and conduct provision of professional counselling services for children with protection concerns by conducting play and art therapy, individual and group sessions, psycho-education session and work with caregivers to address children concerns.
• Conduct/ensure regular follow-up visits to monitor the rehabilitation and reintegration of clients, and document changes identified.
• Participate in the interpretation of the analyzed data on trends and work with team to disseminate information to all relevant stakeholders.
• Support in the preparation of accurate reports for all Psycho-social related activities.
• Ensure that child survivors of sexual gender base violent (SGBV) and exploitation receive appropriate care and follow-up.
• Undertake documentation of counselling services in accordance with DRC broader Case Management and CPIMS protocols and systems.
• Facilitate direct professional counselling services for UAMs, separated children and other vulnerable children identified and/or referred by child protection social workers and partners
• Participate in monthly CFS coordination meetings and work with all key stakeholders to advocate for improvements in systems that affect child safety and well-being in the camp and settlement. 
• Conduct counseling follows up to children referred for BID process and update their information to be presented in BID panel meetings review for decisions. 
• Facilitate play and art therapy, psychoeducation session at the CFS and community level.
• Ensure proper management of the child friendly spaces (CFS) and smooth running of psychosocial activities within the settlement/camp are functional.
• Participate in crisis response, provide crisis counselling to individuals and/or groups during emergencies and after critical incidents, and ensure follow up support.
• Empower and support structures that enable children and their caregivers to participate in decision-making and understand their rights through dissemination of relevant, child friendly information at the community level.
• Submit timely weekly, monthly, quarterly & annual reports to the Protection Team Leader

R2. Coordination and Networking:

• Maintain and strengthen existing networks through other service providers at the camp level, to ensure that survivors receive quality services and support both at the agency levels.
• Actively participate in scheduled meetings such as the Case Conferences, safe haven inter-agency meetings and as assigned.
• Strengthen existing referral systems and identify new networks to work with to ensure holistic support to the clients.
• Work in close collaboration with the prevention team to ensure ongoing needs of at-risk groups, children are being met in the prevention related activities.
• In collaboration with other partners, improve psychosocial interventions within the refugee community focusing on the psychosocial needs of adolescent youth and children.
• Facilitate training for key stakeholders on child protection standards, children rights, case management and psychosocial support.

R3. Community Engagement and Outreach:

• Facilitate formation of support groups for teenage mothers and other vulnerable children.
• Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
• Support the Pediatric Officer and PC Assistants, in dissemination of relevant information during the feedback meetings and forums with children.

R4. Monitoring and Evaluation:

• Assist in preparing daily, monthly, quarterly and annual reports, progress notes, and treatment plans on time 
• Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner    
• Work closely with the refugee staff to ensure quality reporting   
• Ensure Core Humanitarian Standards are mainstreamed in the day to day project implementation 
• Attend relevant training forums relevant to the job 
• Assist with any other related activities as deemed necessary by the supervisor

R5. Staff supervision and Development:

• Provide supervision to the Para counsellors and ensure effective provision of Psycho-social services.
• Conduct continuous performance/evaluation for the Para counsellors working under her/him.
• Conduct regular case conference meetings with the Para-counsellors both at individual and group levels.
• Participate in regular supervision session for counselors and case workers.

Experience and technical competencies: 

• At least 2 years’ hands on experience in providing psychosocial support and counseling to children survivors of trauma, SGBV and other children at risk.
• Must be a Licensed Counsellor. (Resisted with relevant counselling body e.g. Kenya Counsellors and Psychologist Association)
• Must have in depth technical expertise in case management and psychosocial support -pediatric counseling to children at risk including Unaccompanied children and separated children (UASCs)
• Experience in providing trauma counseling 
• Experience and technical knowledge in establishing community-based child protection networks including foster careers, committees etc.
• Knowledge of international and national child protection standards and instruments 
• Experience and proven ability to work as part of a team and lead teams to strive for result
• Excellent analytical and writing skills; cultural sensitivity and respect for diversity
• Excellent interpersonal skills and demonstrated ability to establish effective and working relations with local partners and other stakeholders
• Experience and willingness to work in the field and proficient in the use of computer/email/internet  

Education: 

• Bachelor’s Degree in (Psychology, Clinical Psychology, Counselling Psychology)
• Fluent in written and spoken English and Swahili.

DRC’s Core competencies: 

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Responsibilities:

R1. Project Management/Development, Monitoring & Evaluation:

• Plan, oversee and support the broad implementation of livelihoods activities in DRC urban Program (Financial inclusion activities within the project).
• Remain abreast of topical developments related to economic recovery and financial inclusion that will promote community participation in the financial sector hence improving their economic/livelihoods well-being. 
• Promote sector learning and knowledge management in the Livelihoods sector through: collating findings/ information collected from the field as well as routine monitoring to draw lessons.
• Lead in community mobilization, sensitization, formation of groups and training on VSLAs as well as FED (financial enterprise development) to promote financial inclusion amongst the vulnerable and unbanked communities.
• Develop and or adopt sector guidelines and tools in support of livelihoods implementation. 
• Submit timely and high-quality activity and donor and internal progress reports. 
• Work closely with the Protection, MEAL and Advocacy/Communication teams to enhance program integration through well-thought-out strategic strategies.  
• Ensure livelihoods sector growth in scope through fundraising – identification of sector gaps and root causes analysis, and take the lead in developing quality concept notes/proposals with corresponding activity budgets.
• Support the Economic Recovery team in project kick-off, review and project closure meetings including periodic program review and planning meetings and external meetings as often and as requested by the supervisor.
• Ensure project staff adhere to CHS Principles in project implementation; participate in CHS audits and support M&E plan.

R2. Coordination & Partnership:

• Develop and maintain effective working relationships with all stakeholders, including urban refugee and host community members and leaders, NGOs, UN agencies, DRS (Department of Refugees Services), FSP (financial Service Providers) and other DRC team members including partners to enhance multi-agency and multi-sectoral cooperation and coordination on response activities.
• Promote collaboration and synergy between refugee-focused interventions and the host communities.
• Actively participate and engage in relevant coordination meetings and collaborate with other agencies of relevance/value add to DRC’s urban agenda. 

R3. Budget Management:

• Provide support to ensure sound budget expenditure, adherence to DRC financial procedures and donor requirements as related to the livelihoods sector. 
• Draft spending plans, procurement plans, and work plans based on livelihood activities and budgets.
• Participate in budget follow-up meetings to ensure the budget is tracked and over/under expenditures are addressed in time.

R4. Staff Supervision:

• Mentor, provide technical supervision and capacity building support, and facilitate the performance development of livelihoods project assistants and community engagement facilitators. 

R5. Technical Implementation:

• Implement technical activities related to financial inclusion including building the capacity of VSLAs as well as work with digital partners to digitize VSLAs.
• Provide technical leadership to project assistants and community engagement facilitators on best practice around financial inclusion and business practices, focusing on community engagement.
• Conduct training in financial literacy and entrepreneurship skills, working with micro-businesses to strengthen business plans and operations.

Experience and technical competencies: 

• Minimum of 3 years + of field experience in leading and managing economic recovery/livelihoods programming in an International NGO’ or other relevant agency and experience implementing Financial Inclusion interventions and models (VSLA/GS&L, Financial Education, savings groups-bank linkage) is an added advantage. 
• Technical experience in financial inclusion programming including working with VSLAs, developing the capacity of micro-enterprises, working with micro-loans and formal financial institutions, providing financial inclusion training. Experience working with sharia finance an advantage
• Experience in working with digital service providers and digital financial services including the implementation of digital solutions
• Strong project management skills, with experience managing multiple location, sector project budget. 
• Experience working in urban displacement responses and in multi-sectoral interventions.
• Experience in the digitization of savings groups project, enterprises, or social associations is an added advantage
• Strong planning, organization and problem-solving skills with ability to work both independently and within a team in a demanding working environment.
• Good analytical and strategic planning skills.
• A demonstrated ability to build and maintain relationships with host governments, donors, partners, local organizations, and other stakeholders.
• Good level of communication and interpersonal skills.

Education:

• A degree in relevant field (Business Management, Economics, Entrepreneurship or Community Development or its equivalent). 
• Fluency in written and spoken English essential  

Languages: 

• English 
• Swahili