Openings at Mastercard Foundation

THE OPPORTUNITY

Reporting to Head Technology Business Partnership, the Enterprise Architect will play a critical role as an IT resource responsible for conducting business application reviews and documenting current systems. The role will address problems of systems integration, compatibility and multiple platforms, and is responsible for the technical correctness and completeness of the integrated systems design.

The Enterprise Architect will be responsible for the upkeep and maintenance of an organization's IT networks and services. As an enterprise architect, you will be responsible for overseeing, improving and upgrading enterprise services, software and hardware.

WAYS YOU CAN CONTRIBUTE

• Recommend new technologies and software applications to meet the company’s needs.
• Recommend improvements to the organization’s existing software applications.
• Continuous engagement and collaboration with internal and external stakeholders to understand their needs.
• Act as a technical resource during other projects as required.
• Responsible for the creation and maintenance of solutions design and related documentation.
• In collaboration with development employees, responsible for the creation and implementation of the Foundation’s applications’ standards, practices, and procedures.
• Research, recommend, and help to implement new software applications.
• Review and discuss all technical solution designs from external vendors to ensure the needs of the Foundation are met.
• Responsible for documenting current systems and creating the view of the enterprises system landscape.
• Consider risk factors such as cyber hacking, breaches and business continuity to minimize exposure to the solutions and technologies across the enterprise.
• Applies job knowledge to make disciplined decisions in a timely fashion.
• Focus on solutions that are aligned for efficiency and re-usability across the enterprise.
• Ability to make recommendations and decisions even when all the information is not known.
• Ability to recommend creative and innovative technical solutions with standard and non-standard approaches and technologies.

WHO YOU ARE

• Bachelor’s degree in Information Technology, Engineering or related field is required.
• Advanced knowledge and experience in front end UI, backend DB, and both batch and real-time integration development technologies and practices.
• Advanced knowledge of technologies to develop recommendations for updating, integrating and simplifying application solutions across the enterprise.
• Advanced knowledge of Cloud-based architectures.
• Advanced skill in creating and maintaining technical documentation.
• Strong knowledge of market, industry and business fundamentals.
• Assessing end-to-end business processes, procedures, and business rules in conjunction with business partners, designing new and mapping existing business processes through research, interviews, and facilitation sessions.
• Experience driving adoption of new applications, processes, and revised functionality.
• Proven ability to synthesize complex information and communicate key issues using presentation software (e.g., PowerPoint) and visual techniques into highly enjoyable and easy to consume formats.
• Understanding of the different application architectures.
• In-depth understanding of cloud-based technologies and applications.
• Detail-oriented with excellent analytical and creative problem-solving skills, including the ability to deal with situations where information is difficult to obtain, complex or ambiguous
• Is known to” think outside the box” and generate original solutions that lead to creative and resourceful ways to deal with different business problems and opportunities.
• Are results-driven and motivated by a sense of performance excellence and a sense of urgency; possess a proactive and ‘self-starter’ mentality.
• Ability to operate autonomously and with limited supervision.
• Contributes to the planning of the overall organizational Application strategy.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
• Demonstrate a commitment to Mastercard Foundation’s values and vision.

Deadline for Applications is July 15, 2022.

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THE OPPORTUNITY

As the Program Manager - Operations Digitalization, u’ll develop and lead a high performing, multi-disciplinary team. You’ll play a key role in fulfilling the vision of product owners and managers, and driving the implementation of products, software and processes and setting standards for the team to follow. Manage delivery in accordance with agreed processes, procedures, governance and strategy, within scope, quality, budgetary and time targets.

The Program Manager - Operations Digitalization will be responsible for:

• Developing collaborative relationships with IT, business and external parties with a key outcome to transform our ways of working to Agile.
• Understanding the end-to-end business processes, not just the technical components and impact from the product owner’s perspective.
• Collating and analyzing financial information to ensure value-driven decisions taken and understand the impact to the organization, being able to guard the allocated resource budget.
• Ownership and accountability for establishing agile values, methods, principles, and practices for the delivery of projects and products.
• Leading by example and actively engaging and motivating their scrum team.
• Facilitate agile ceremonies, e.g. product backlog refinement, pre-planning, planning, daily standups, sprint reviews, and retrospectives.
• Coach and mentor team members on agile standards and best practices, e., Lean, Kanban, Scrum, XP, DevOps, SAFe, etc.
• Configure and maintain an agile project management tool.

WAYS YOU CAN CONTRIBUTE

• Confirm business requirements (Functional and non-Functional), solution architecture and defining the projects boundary and what is in and out of scope.
• Ensure business requirements are translated into features and user stories, that are in line with the MCF strategy.
• Develop sprint delivery plans for end-to-end products containing business and technical components, including security, data privacy and transition to the support organization and business as usual.
• Manage all aspects of delivering the defined products, business and technical, according to the agreed definitions of done.
• Manage and report on project planning, progress, financials, issues and risks according to MCF PMO Methodology or to agreed Agile Methodology as defined by PMO.
• Manage intra- and interdependencies closely collaborate with impacted stakeholders within the foundation, IT or external to manage dependencies and mitigate risk.
• Establish a project governance with clear roles and responsibilities and an effective process for escalating issues and communicating decisions.
• Define, plan, request and secure resources/skills to meet delivery requirements.
• Make sure 3rd party delivers their products (deliverables), to agreed quality and acceptance criteria and within the agreed contractual framework.
• Manage project budget decisions as well as financial risks and opportunities.
• Develop a robust business case that clearly identifies the total cost of ownership of the solution business benefits and quantifies business value and benefits (for smaller projects benefits should be clearly articulated).
• Construct cost plan, secure funding and actively manage and control spend, forecasts and budgets.
• Conduct a business and technical risk assessment and implement a plan of action with clear ownership to mitigate risk.
• Proactively identify, manage and mitigate risks and issues during the project.
• Must ensure project delivery and deliverables meet the requirements of MCF Standards & Procedures, including those for Cyber Security and legal. To achieve this the project manager facilitates and coordinates the decision making process between the project, business end-user and relevant stakeholders e.g. Security Officer, local P&CI and local Privacy champions.
• Create, manage and maintain RAID, and effectively remove blockers during a sprint.
• Identify and actively engage key internal and external stakeholders and establish collaborative, win-win relations.
• Motivate and manage cross-functional and multi-disciplined project team focused on delivering the end-to-end solution.
• Ensure the project team understands the solution from a user’s perspective and actively manages the transitions of the solution to the Run organization in collaboration with the IT Ops team.
• In partnership with the Business functions, achieve organizational transformation objectives by managing impacts and driving organizational change.
• Maintain and keep track of project and program management developments and share knowledge with colleagues and relevant stakeholders.
• Together with Procurement and Legal teams in the foundation, ensure contract scope, terms and conditions are fully understood, revised and suppliers managed within the agreed engagement rules and governance.
• Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities, and clearly defined end-to-end use cases.
• Facilitate process workshops that involve eliciting process requirements and liaising with users.
• Work with customers to analyze, design, and develop/configure workflows to meet their needs using existing software functionality.
• Collaborate with business and (vendor) IT teams to design new work processes, resolve issues, and develop business/client-friendly solutions.
• Provide support for the adoption of new processes and/or workflows by creating user documentation, preparing communications, and conducting end-user training where appropriate.

WHO YOU ARE

• Bachelor’s degree in IT; Informatics or related is required.
• Masters or Postgraduate qualification in Project Management, IT, Business Administration or related.
• PMP certification advantageous.
• Agile related certifications advantageous.
• 8-10 years of experience in an IT project management role.
• Minimum 5 years’ experience in a similar role.
• Experience working as a Project Manager or Lead on projects with small Agile teams.
• Experience in project management and business analysis across several business processes applications, data definitions, integrations, and varieties of infrastructure.
• Experience reviewing and examining business processes and systems, modeling data, organizing activities, and developing business strategies.
• Experience in Agile delivery approach – SAFe or Scrum.
• Experience in delivering programs across ERP roll-outs (SAP, Oracle, Microsoft Etc.), HRIS, Finance Systems, RPA (Robotics & Process Automation), system integrations.
• Appropriate project management and/or business analysis training/qualifications are preferred (PMP/PMIBOK, BCS/ISEB diploma, IIBA certification, etc.)
• Ability to manage multiple projects simultaneously and meet deadlines
• Demonstrates a high level of quality in work products, including diligence and detail-oriented in analysis performed and precision in statements made
• Effective leadership skills and ability to listen, communicate and motivate teams to achieve results. Can demonstrate the ability to manage demanding and challenging stakeholders.
• Demonstrates accountability and leadership.
• Competent ability to deliver under pressure and respond to a changing environment.
• Has worked in and feels comfortable with international, virtual, multi-cultural, multi-disciplined, and high-performance working teams.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity.
• Commitment to Mastercard Foundation’s values and vision.
• Ability to travel 20% of the time as required.

Deadline for Applications is July 10, 2022.

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THE OPPORTUNITY

Reporting to the Head Talent Acquisition and working closely with staff at all levels of the foundation, the DEIB Lead will play a critical role in developing and implementing our DEIB strategy and roadmap grounded in Mastercard Foundation values to employ, develop and retain an engaged high performing, diverse workforce. He/She will act as the primary program owner and collaborate with all functions to co-create an integrated enterprise diversity and inclusion strategy that aligns with our Programs priorities.

WAYS YOU CAN CONTRIBUTE

• Provide support and contribute to the ongoing definition and development of the DEIB strategy.
• Have a proven track record shaping and executing a DE& I TA strategy to drive measurable results.
• Work with key stakeholders to identify and prioritize key organizational DEIBI organizational
• Provide support to our Talent Acquisition team regarding partnership engagement, events to build a pipeline of top diverse talent.
• Continuously evaluate/ recommend new potential partnerships in addition to maximizing current relationships.
• Manage/leverage internal ambassadors and Employee Resource Groups to promote our career opportunities.
• Provide thought leadership/content with respect to DEIB
• Recommend and lead projects which integrate DEIB best practices into the end-to-end employee experience.
• Promote our brand on all relevant social media/recruitment outreach channels.
• Build communication strategy with diverse talent leveraging our marketing team.
• Develop a strong network of diverse talent relevant to our business needs.
• Develop a DEIB dashboard that will measure all DEIB activities against key performance indicators related to building awareness, access, opportunity and sponsorship of DEIB across the employee lifecycle.
• Ensure all people related organizational policies are aligned to the DEIB mission and mandate
• Partner with the Talent Development team to design inclusive leadership programs for all people leaders
• Create congruence with the Disability, Diversity and Inclusion team focused on programmatic work to ensure alignment in external and internal work

WHO YOU ARE

• BSc in Human Resources, Organizational Psychology or relevant field is required.
• Minimum of 10 years’ experience in talent acquisition, talent management, culture or managing diversity and inclusion programs within multicountry institutions.
• Minimum of 3 years of experience in leadership roles
• Experience designing and implementing DEIB programs, initiatives or strategies, conducting data analysis, secondary research and communicating and presenting program and policy information.
• Ability to turn strategy into impact.
• Have an inclusive mindset and highly collaborative.
• Agility and adaptability with the approach, through regular reviews and focus on continually evolving needs.
• Skilled at multi-tasking, prioritizing, and consensus building.
• Demonstrated written, presentation and spoken communication skills in English required.
• Ability to articulate information to a variety of constituents across cultures. French is highly desirable.
• Strong interpersonal skills with the ability to be flexible and adaptable and comfortable with ambiguity and changing priorities

Deadline for Applications is July 6, 2022.