Openings at World Health Organization

PURPOSE OF THE POSITION

The purpose of the position is to provide technical support to WHO Country Offices (WCO) through the WHO Emergency Hubs in assessing, planning and reviewing emergency operations within the Emergency Management Response Program in the WHO/AFRO Emergency Preparedness and Response Cluster. The incumbent will focus on providing strategic and technical guidance and work closely with other units within the EPR Cluster to support member states in planning, conducting After-Action Reviews for outbreaks, Intra-action Action Reviews and Joint Operations reviews for protracted events. The incumbent is responsible for coordinating and evaluating emergency response planning and review activities within the assigned area of responsibility, in consultations with other programs, Regional Hubs, WHO HQ, and Country office colleagues on program needs within the scope of planning and reviews and will create milestones on new policies and strategies to address regional and country needs. Build technical capacities for WHO staff and Ministries of Health in the Member States in the area of planning and emergency reviews.

Description Of Duties

Operations planning and reviews are an essential aspect of WHO support to countries to facilitate an effective response to acute and protracted emergencies, documenting best practices and lessons learned and identifying areas of support to the WCOs to strengthen capacity for future outbreak response further. The incumbent will collaborate closely with other units within the EMR and EPR cluster, including the emergency hubs, as coordination is key to avoiding duplication of efforts. Specifically, the incumbent will execute the following tasks:

• Undertake technical review and clearance of strategic response plans/HRP and operations plans for graded emergencies
• Provide technical support and tools for planning activities and products
• Liaise with the Hubs and HQ to constitute a review team, and organise and implement the Joint operations review.
• Facilitate joint operations reviews for protracted humanitarian crises every six months in collaboration with the three levels of WHO
• Facilitate capacity building to establish a pool of resource persons to undertake joint operations reviews at the country level.
• Provide technical support to member states to monitor response plans and operations based on set key performance standards and IASC processes.
• Monitor implementation of recommendations from the reviews.
• Track the closure of closed grade 2 and 3 emergencies to identify events for After action review for acute events and joint operations reviews in collaboration with other units/programmes within the EPR. These should be conducted within sixty days of closure of the event for acute emergencies.
• Facilitate the monitoring of incidents at country level, design methodologies, tools, and indicators for monitoring the implementation of projects and operations; evaluate the quality of outputs, including the management, coordination, effectiveness and resource mobilization of multisectoral emergency prevention, preparedness, response and recovery action plans and programmes.
• Provide technical support to the different units within EMR in identifying evidence-based public health baselines and health-specific interventions; synergize the integration and incorporation into related work plans, ensuring compliance with existing reporting requirements.
• Determine the data information elements that are required internally and externally to support the health sector/cluster coordination and decision-making; design standardized methods of capturing and consolidating evidence-based health interventions and documenting lessons learnt, best practices and trend analyses for promoting accountability, responsiveness and transparency.
• Build and strengthen national capacities for monitoring and evaluation of emergency programmes, through needs assessment, defining training needs, developing strategies to achieve targets and facilitate the implementation of training activities.
• Assess the impact and effectiveness of responding to health emergencies at the national level; evaluate the relationship between emergency programmes and operational structures in WCO; identify gaps; recommend capacities required to improve effectiveness; suggest remedial actions to allow greater predictability and accountability and partnerships.
• background documents, concept papers, and situation analysis, and develop monthly technical reports assessing the implementation of related programmes.
• Facilitate the operational planning and reporting of related health emergencies activities, verify results-oriented formulations and brief technical leads on proper submissions that culminate in approved operational work plans, and their subsequent programmatic monitoring, evaluation and reporting.
• Perform any related incident-specific duties required by the functional supervisor

Required Qualifications

Education

• Essential: Advanced university degree (Masters level or above) in information management, public health, epidemiology, economics, international development, life sciences, public or business administration from an accredited/recognized institute.
• Desirable: Professional training in information management, public health, epidemiology, economics, international development, public or business administration from an accredited/recognized institute. Certified training in monitoring and evaluation.

Experience

• Essential: At least 7, (Seven) years of related experience at the national and international levels, in the design and implementation of monitoring and evaluation strategies, methodologies and tools, including experience in emergency operations or humanitarian context.
• Desirable: Prior emergency disaster and health outbreak response or humanitarian working experience at field level, with WHO/UN, health cluster partners, recognized humanitarian organizations or with an international nongovernmental organization.

Skills

• Demonstrated knowledge of principles, disciplines and techniques to implement monitoring and evaluation strategies;
• Good research and documentation skills, especially for ‘best practices in organizational change;
• Proven ability to make recommendations related to work-processing approaches and procedures which would lead to more efficient systems design;
• Advanced ability to gather, analyse and disseminate information on best practices in accountability and results;

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results Creating an empowering and motivating environment

Closing Date: Aug 25, 2022

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PURPOSE OF THE POSITION

In the context of the WHO Emergency Preparedness and Response (EPR) Directorate, the incumbent will systematically track the emergency workforce at the Regional level. He/She will work closely with the human resource team and the other units within the EPR program to build a robust emergency workforce. The aim is to ensure we have a robust regional emergency workforce readily available to respond rapidly to and address the HR needs of WHO Country Offices (WCOs) and Member States. The incumbent is expected to work outside of regular office hours during emergencies.

Description Of Duties

During deployment, the duty station may change, and duties may be modified based on the technical needs of the Programme. The incumbent will be responsible for the below duties:

• Develop/establish/strengthen a system for rapid identification and deployment of experts
• Provide response teams with a list of available experts based on request
• Support the development of roster calls to identify experts
• Support the committee responsible for review of CVs for expert identification
• Provide regular update report on emergency workforce in the region
• Follow up with HR on the rapid deployment and recruitment of experts
• Support SURGE flagship initiative on workforce development
• Collaborate with capacity building officer to keep track of trained experts within the region
• Support the review/develop ToRs for the different IMS functions
• Support the adaptation / development / updating of the tools for surge management, information management & Perform analysis (KPIs, HR request to AFRO etc)
• Maintain a platform for continuous interaction with the pool of experts including regular simulations exercises
• Negotiate with the experts’ employers and sign memorandum of understanding for immediate release upon need for deployment as part of a surge team.
• Updating / develop SoPs for Activation and deactivation of Surge
• Conduct assessments for WHO, WCO and partner skills capacity gaps and develop a schedule of capacity building.
• Identifying and collaborate with partner/professional training institutions
• Establishment of national emergency workforce roster
• Support capacity building of the selected experts by updating/developing/ training and pre-deployment and deployment briefing materials/ tools, SoPs, guidelines, PMDs etc
• Develop training modules to address the various skills gaps for capacity development including online and offline trainings etc
• Necessary survival kits are available for staff to be deployed including First aid kits, PEP kits, PPE, and personal or office logistics including Visibility materials, IT etc.
• Perform any other related incident-specific duties as required by the functional supervisor.

Required Qualifications

Education

• Essential: Master’s degree in n public health Business administration and management, Business, or related to the functions of the position.

Experience

• Essential: At least seven years of related experience, at the national and international levels, emergency management.
• Desirable: Prior emergency disaster and health outbreak response or humanitarian working experience in the field level, with WHO/UN, health cluster partners, recognized humanitarian organizations or with an international nongovernmental organization.

Skills

• Strong skills in the area of developing and establishing polices and strategies;
• Excellent skills and ability in managing diverse teams.
• Good skills in mobilizing resources.
• Demonstrated ability to act independently, exercise sound judgment and take initiative
• Excellent analytical and negotiation skills.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Ensuring the effective use of resources
• Moving forward in a changing environment

Use Of Language Skills

• Essential: Expert knowledge of English.
• Desirable: Knowledge of another WHO language would be an asset

Closing Date: Aug 24, 2022

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PURPOSE OF THE POSITION

In the context of the WHO Emergency Preparedness and Response (EPR) Programme, the incumbent will systematically track the emergency workforce at the Regional level. He/She will work closely with the human resource team and the other units within the EPR program to strengthen the internal and external expert database. The aim is to ensure we have a robust regional emergency workforce readily available to respond rapidly to and address the HR needs of WHO Country Offices (WCOs) and Member States. Keeping a robust database of regional public health experts will contribute to the rapid response deployment.

Description Of Duties

During deployment, the duty station may change, and duties may be modified based on the technical needs of the Programme. The incumbent will be responsible for the below duties:

• Develop an interoperable emergency workforce database that would be accessible to the Member States
• Provide country-specific and aggregate intercountry emergency workforce data to the relevant WCOs
• Develop a dashboard that would be accessible to member states with specific information showing qualification, location, and availability for deployment or repurpose
• Support member states to build their emergency workforce database
• Monitor capacity-building activities of experts and keep track of trained experts on the database
• Consolidate all emergency expert’s databases into a single database
• Review/Develop an HR e-tool for HR request and monitoring tool for KPIs
• Identify and map in-country expertise (MOH and partners) for specific IMS functions
• Perform any other related incident-specific duties as required by the functional supervisor.

Required Qualifications

Education

• Essential: University degree in computer science, software engineering, information technology, statistics, health informatics, data science or similar sciences.
• Desirable: Master’s degree in any of the above disciplines.

Experience

• Essential: At least five years of related experience, at the national level, in the design and implementation of data management tools, including experience in emergency operations.
• Desirable: Prior emergency disaster and health outbreak response or humanitarian working experience in the field level, with WHO/UN, health cluster partners, recognized humanitarian organizations or with an international nongovernmental organization.

Skills

• Advanced knowledge of database development and management;
• Advance knowledge of WHO proprietary HR recruitment software and roster (Stellis, EMS2, Datacol etc.);
• Ability to navigate and understand complementary and interoperable technologies, software and tools;
• Advanced knowledge in using data analytic and visualization tools (PivotTable, VLOOKUP, Macros, Power BI development, Tableau, GIS, APIs, and others) and sound health data management practices;
• Advanced statistical programming and data management skills to customize databases and other tools and automate data processing;
• Experience with implementing and using mobile and web-based data collection systems, user experience and interface design, human resource and recruitment analytics Working with national and international agencies active in the field of health statistics.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Ensuring the effective use of resources
• Moving forward in a changing environment

Closing Date: Aug 24, 2022

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PURPOSE OF THE POSITION

To provide technical support and assistance on violence against women/gender-based violence in emergencies.

Description Of Duties

Within the framework of the delegated authority, the incumbent is assigned the following responsibilities:

• Provide timely and sustainable technical support on GBV in emergencies in WHO AFRO and Country Offices and Health Clusters in the region, ensuring close linkages with ongoing GBV and other related WHO work.
• Facilitate program activities related to building capacity on GBV of WHO health officers and partners in emergencies through active dissemination of existing interagency and WHO guidelines and other online learning tools and through organizing and ensuring delivery/delivering trainings at regional and national level including:
• Support national health cluster programme planning processes to ensure the reflection of GBV related health activities in the plans
• Support regional-level webinars and workshops for health cluster coordinators and partners on the health response to GBV.
• Support linkages and coordination between the health cluster (including SRH and MHSPSS working groups as relevant) and the GBV sub-cluster, including through trainings and technical support on GBV coordination.
• Support IASC GBV guidelines rollouts with a focus on the health cluster in their region through collaboration with UNICEF and the GBV Area of Responsibility (AoR).
• Participate in inter-agency initiatives and inter-cluster coordination, including the GBV AoR, at the regional level.
• Provide input and contribute to the updating of existing guidelines and development of new training materials.
• Produce quarterly reports on activities and other activities as required

Required Qualifications

Education

• Essential: Advanced University Degree in one of the following fields: Public Health, women's or gender and development studies, social sciences; or first health science degree with advanced degree (at least at master level) in a related field.
• Desirable: Training in public health, epidemiology or social sciences.

Experience

• Essential: At least 7 years' work experience in violence against women/gender-based violence some of which in emergencies. At least five years of field experience, ideally in a range of settings in Africa.
• Desirable: Some training and experience in public health, Experience in UN organizations or agencies, or non-governmental organizations providing technical assistance and support to humanitarian settings.

Skills

• Proven experience of violence against women/gender-based violence in emergencies, with proven knowledge of health and gender-based violence issues, a good understanding of gender equality and survivor-centred perspectives and a good understanding of the humanitarian organizational structure.
• Demonstrated capacity to work in challenging circumstances, administer projects and build partnerships involving technical and political elements
• Demonstrated ability to work in multicultural settings and excellent inter-personal skills.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Moving forward in a changing environment

Closing Date: Aug 24, 2022

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PURPOSE OF THE POSITION

In the context of the WHO Health Emergencies Incident Management System (IMS), at the West and Central Africa Hub level, the incumbent will provide technical support to the incident management teams, Ministry of Health (MOH) and other partners in strengthening case management and response activities, monitoring implementation of care and needs for management of affected populations, throughout the full cycle of the incident.

Description Of Duties

While strictly adhering to the WHO standards, the incumbent will:

• Liaise with technical units in establishing needs of the affected population in regard to clinical management including referral pathways.
• Support the IMS team and all partners with issues related to clinical management, setting up or adapting case management centers, tools, interventions and approaches.
• Monitor the implementation of the systems and procedures for emergency triage at healthcare facilities.
• Provide training to the healthcare workers, hospital management and auxiliaries.
• Support to the national and local health authorities to develop and communicate messages with the medical and health communities on clinical features and effective behaviours.
• Liaise with the logistics team in the specification and quantity estimations of supplies, medications and PPE etc.
• Coordinate with HQ desks and technical unit (Epidemic Clinical Management, EPR/IHM/EXN and Emergency Medical Teams) and other clinical partners to document clinical features and case management of the patients, identify gaps and recommend corrective actions.
• Participate in clinical management meetings.
• Ensure close coordination between clinical management, infection prevention and control, and laboratory response.
• Compile and analyse incoming field information on treatment, health facilities, and health workers, and ensure that updates are provided on a regular and timely basis to all levels of the response.
• Provide technical support to strengthening of isolation facilities based on standard guidelines and principles for infection prevention and control, as and when required.
• Provide technical support to countries to conduct relevant operational research to inform clinical management efforts.
• Perform any other incident-specific related duties, as required by the functional supervisor.

Required Qualifications

Education

• Essential: Master University degree in the Medicine or Nursing field, depending on the context of the emergency e.g. emergency medicine trauma care, surgery, toxicology, infectious diseases, tropical medicine, from an accredited/recognized institute.
• Desirable: Qualification in specialized medicine or nursing, Advanced university degree in Public Health, medicine or nursing. Additional professional training/specialization in health systems, hospital management, training & education, and/or other related area. Completion of the WHO Emergency Medical Team coordination cell training course

Experience

• Essential: At least seven (7) years practical experience, at the national and international levels, in the development, advocacy, planning, implementation of case management and clinical care activities/infectious diseases in outbreak, disaster or humanitarian emergency.
• Desirable: Experience in epidemiology, research and analysis, and/or the development of training tools and databases for monitoring and evaluation purposes. Previous experience with WHO, other UN agencies, Emergency Medical Teams, health cluster partners, recognized humanitarian organizations or nongovernmental organizations is desirable.

Skills

• Excellent communication and presentation skills with ability to write in a clear and concise manner and give technical advice and guidance taking into consideration the views of multiple stakeholders and partners in resource-limited contexts;
• Proven ability to promote consensus, communicate progress and results, and resolve issues in a proactive manner, while ensuring effective work practices and ethics.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Building and promoting partnerships across the organization and beyond

Closing Date: Aug 24, 2022