Jobs at Nyahururu Water and Sanitation Company

Key Responsibilities

• Ensure professional and economical operations and maintenance of water production, storage, transmission and distribution systems in the company’s area of service to meet key performance indicators.
• Oversee the operations and maintenance of sewerage network and treatment systems to ensure highest levels of performance and compliance with regulatory standards.
• Ensure economic use of available resources and tools, deal with logistics of the operations and coordinate efforts of different units to achieve departmental objectives.
• Ensure the availability and efficient utilization of resources under your charge.
• Ensure that water and sewer connections are done in compliance with internal and external regulations and legislation in order to avoid conflicts ensure water reaching the consumers is of required standard and effluent discharged into the river from the treatment works meets required standard.
• Assist the Technical Services Manager in the preparation of departmental annual budget and work plans.
• Assist the Technical services manager in identifying potential areas for water and sewer services extensions.
• Assist the Technical Services Manager in the design of projects and preparation of technical proposals for service extensions or rehabilitation of water and sewerage infrastructure.
• Assisting with the reviews of water system capacity and service evaluations associated with water service extension projects and other potential service growth opportunities.
• Supervise, train, manage performance and motivate staff in the department to ensure improvement of professional skills.
• Ensure timely and economic repairs of leakages or breakdown in water supply and distribution systems, unblocking of sewer system and ensure manholes and trenches are covered.
• Undertaking any other duties assigned to him/her in line with his/her qualifications and experience as need arises.

Qualification, Experience and Other Competencies

• Degree in Civil Engineering, Water Engineering or any related engineering degree from a recognized institution of higher learning.
• Be registered as Graduate Engineer by Engineers Board of Kenya and be of good standing
• Member of Institute of Engineer of Kenya IEK and be of good standing
• A minimum of 5 years working experience in the water sector, 3 of which MUST be at supervisory or managerial level.
• Demonstrate fluency in use of design and drafting software -AutoCAD (civil 3D).
• Experience in use of engineering hydraulic modeling software –e.g. EPANET.
• Experience in use of ICT systems.
• Ability to pay attention to details.
• Excellent communication skills.
• Excellent planning and organizational skills.
• Strong leadership and problem-solving skills.
• Self driven individual who is diligent, honest, disciplined and responsible.
• Demonstrate good leadership and strong management skills with ability to work under minimal supervision and under pressure.
• Qualifications and (or) experience in GIS is an added advantage.

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KEY RESPONSIBILITIES

• Develop long-term business strategies and operating plans for the department which are in line with the longer-term goals and priorities of the company
• Ensure provision of timely and high-quality client services that meets or exceed their expectations
• Develop and implement systems for positive customer relations management
• Manage and supervise commercial aspects of the Company’s operations, particularly as they relate to revenue generation
• Promote new ideas and business solutions that result in extended service to the existing and new clients
• Ensure the provision of comprehensive commercial information systems, including up-todate customer database, to achieve the overall Company revenue objectives
• Ensuring timely, complete and accurate reading and billing of services and subsequent collection
• Carrying out customer surveys and proposing improvements arising from feedback received
• Develop departmental policies, procedures, actions plans and budgets in line with overall 
• company mission and objectives
• Oversee performance management in the department
• Prepare and submit monthly, quarterly and annual reports for the department
• Prepare board/management papers for approval
• Identify training needs for the departmental staff
• Develop department budget and work plan
• Mentor and coach department staff
• Identify procurement needs of the department
• Responsible for physical assets assigned to the department by the company
• Performing related work as may be required.

REQUIREMENTS QUALIFICATION, EXPERIENCE AND OTHER COMPETENCIES

• Bachelor’s degree in Finance, Accounting, Marketing, Economics, Strategic Management or any other Business or finance related field from a recognized institution
• CPA (K), ACCA or any other relevant professional qualification.
• Member of a professional body in good standing.
• At least 5 years’ experience with a minimum of 3 years in a managerial or supervisory position.
• Master’s degree in business related field will be an added advantage.
• Excellent communication skills.
• Proficiency in ICT with strong MS office and internet use.
• Excellent planning and organizational skills.
• Strong leadership and problem-solving skills.
• Good analytical skills.
• Must satisfy and the requirements of chapter six of the constitution of Kenya 2010 on Leadership and integrity through provision of; -
  • Current certificate of good conduct from Directorate of Criminal Investigation Department
  • Current Tax compliance certificate from Kenya Revenue Authority
  • A clean and current report or clearance certificate from an approved credit reference Bureau (CRB)
  • Clearance from the Ethics and Anti-Corruption Commission (EACC)
  • Clearance Certificate from Higher Education Loans Board (HELB)