Jobs at HIAS Refugee Trust of Kenya

POSITION SUMMARY:

• HIAS seeks a Program Officer, Africa/Eurasia to support programs and operational needs in HIAS’ country offices in the Africa/Eurasia region, with a special focus on Africa. Reporting to the Program Manager, Africa/Eurasia, they will support HIAS’ programs in Africa through reporting, monitoring, cross-divisional collaboration, proposal development, advocacy and related administrative duties. The Program Officer, Africa/Eurasia will work closely with other International Programs staff, including technical colleagues focused on Gender/GBV, Mental Health & Psychosocial Support, Economic Inclusion and Legal Protection. The successful candidate has a demonstrated ability to coordinate between country programs and headquarters, as well as a keen understanding of field-based challenges and opportunities.

Note, this position is based in Africa in countries where HIAS has existing operations.

ESSENTIAL FUNCTIONS:

• Monitors the progress of projects and activities toward the achievement of key objectives and deliverables through regular communication with key country office staff and HQ.
• Supports the sharing of insights and experiences from field staff and leadership across the International Programs (IP) department, the wider organization and to external audiences.
• Works closely with the Institutional Development team, technical teams and other field-based colleagues to support proposal and budget development for a wide range of funding opportunities focused on activities in the Africa/Eurasia region.
• Conducts monitoring exercises and evaluates overall performance of country office operations.
• Coordinates closely with field-based colleagues, including Country Directors, Program Directors and other field staff, among IP staff, and within other HQ divisions, including in Budget & Fiscal Compliance, Monitoring & Evaluation, Human Resources. Information Technology, Advocacy, Communications and others.
• Schedules cross-divisional meetings and meetings between field and HQ staff, setting agendas, preparing IT platforms, taking meeting notes and ensuring follow-up on takeaways.
• Supports Deputy Regional Director, Africa/Eurasia to address gaps in program progress and operational challenges with country staff and HQ colleagues.
• Drafts monitoring reports for distribution to HQ staff and country staff, and schedules meetings to discuss key achievements and deliverables.
• Reviews and contributes to monthly and quarterly program reports and other documents in French and English for funders, HIAS staff and Board of Directors on HIAS’ regional operations.
• Represents HIAS at external partner and/or coordination meetings, as needed.
• Responds to requests for information and guidance from HQ offices.
• Performs other duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

• Graduate degree preferred in Social Sciences or Development.
• 2-3 years of experience in the NGO sector, preferably in refugee or humanitarian fields.
• 2+ years of experience working at the field level is strongly preferred.
• English and French fluency are both required.
• Demonstrated experience in project management.
• Knowledge of project design, planning and budgeting.
• Experience coordinating, reviewing and supporting funding proposals.
• Experience in community-based protection and human rights approaches preferred.
• Have strong organizational skills with the ability to manage time efficiently, meet deadlines and work independently.
• Have excellent written communication and research skills.
• Have a flexible, creative and collaborative working style.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Commitment to HIAS’ mission and values, and refugee protection.
• Ability to travel up to 25% of the time.
• Travel, to include travel to insecure operating environments, may be required.

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POSITION SUMMARY

• HIAS works with communities’ natural systems to optimize support for Persons with Specific Needs (PSNs). This approach enables HIAS to meet the safety, psychosocial, economic, and justice needs of PSNs; and facilitate their access to appropriate care. HIAS seeks to recruit a Community Outreach Worker who will be required to identify the most at risk and vulnerable refugees, provide them with necessary information as needed and link them with opportunities for psychosocial assessment and vulnerability assessment preceding appropriate intervention.

ESSENTIAL FUNCTIONS:

• Identify the most vulnerable refugees in the community in need of protection and psychosocial support (including counselling, food assistance, protection concerns, financial assistance, medical assistance etc.)
• Participate in community awareness and information dissemination to members of the community.
• Assist in referral of vulnerable refugees in the community to partner agencies for appropriate intervention.
• Provide support to caseworkers in the follow up and tracking of individual cases and updating the status accordingly.
• Assist in the provision of direct assistance to refugees in the community.
• Assist with translation for refugees in the community during assessments, home visits, counseling sessions and other activities as may be required.
• Assist in the mobilization of community members for support groups, community forums and sensitization campaigns within the communities.
• Accompany case workers for home visits, conduct individual visits, follow-ups and provide feedback reports to the case workers.
• Provide weekly and monthly quantitative and qualitative reports to the line manager highlighting individual performance, progress against targets and client needs and outcomes of assistance provided.
• Attend regular staff meetings, monthly debriefings, trainings, and other meetings as required and ensure regular personal development and supervision.
• Perform other related duties as assigned.

QUALIFICATIONS & REQUIREMENTS:

• 1 year working experience, including at least 6 months working with the refugee community, preferably with an NGO.
• Experience in the field of refugee protection and assistance is an added advantage.
• Must be part of the sexual and gender minority community (LGBTIQ).
• Basic literacy and numeracy skills.
• Should be well integrated to the dynamics and needs of members of the refugee community within their areas.
• Good working knowledge of the community needs and gaps
• Ability to work with members of the community with little or no supervision
• Computer literacy
• Strong communication and interpersonal skills
• Basic counselling skills
• Strong problem-solving skills
• Strong training skills in community development and working with PSN will be an added advantage.
• Knowledge of Accountability to Affected Populations (AAP)
• Knowledge of Prevention of Sexual Exploitation and Abuse (PSEA) will be an added advantage
• Must Not be employed by any other agency
• Proficiency in English or Kiswahili, and Luganda.