Relationship Officers at Tenakata

What You Will Do

• Identifying potential MSMEs businesses to be recruited by collecting their biodata and sales, expenses, inventory and cash information that can be used in vetting and selection.
• Facilitating the recruitment processes including collecting baseline data of the MSMEs on the TENAKATA mobile app.
• Conducting financial literacy trainings for recruited MSMEs.
• Identifying various business development or capacity building opportunities for the MSMEs that are supported under the program.
• Recommending the businesses that will apply for business loans from financial institution.
• Supporting the designated branch manager on the preparation of cluster success stories for documentation and review.
• Ensure targets are met in minimizing credit losses and maximizing recoveries.
• Provide timely feedback concerning customers payments behavior to management and the business strategies.
• Contacting defaulting customers either calling or visiting them with a view of negotiating a settlement.

Qualifications

• Diploma or Bachelors degree in Finance, Statistics, Mathematics, Economics, Accounting, Banking, credit management or any other related degree.
• Credit Operations & SME evaluations experiences from a financial institution or Fintech environment.
• Professional qualifications in Credit Management (Certified Credit Professional) is an added advantage
• Minimum of 3 years relevant experience in credit recoveries.
• Strong analytical skills, excellent communication, negotiation skills and interpersonal skills, focused, self-driven and attentive to detail.

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What You Will Do

• Identifying potential MSMEs businesses to be recruited by collecting their biodata and sales, expenses, inventory and cash information that can be used in vetting and selection.
• Facilitating the recruitment processes including collecting baseline data of the MSMEs on the TENAKATA mobile app.
• Conducting financial literacy trainings for recruited MSMEs.
• Identifying various business development or capacity building opportunities for the MSMEs that are supported under the program.
• Recommending the businesses that will apply for business loans from financial institution.
• Supporting the designated branch manager on the preparation of cluster success stories for documentation and review.
• Ensure targets are met in minimizing credit losses and maximizing recoveries.
• Provide timely feedback concerning customers payments behavior to management and the business strategies.
• Contacting defaulting customers either calling or visiting them with a view of negotiating a settlement.

Qualifications

• Diploma or Bachelors degree in Finance, Statistics, Mathematics, Economics, Accounting, Banking, credit management or any other related degree.
• Credit Operations & SME evaluations experiences from a financial institution or Fintech environment.
• Professional qualifications in Credit Management (Certified Credit Professional) is an added advantage
• Minimum of 3 years relevant experience in credit recoveries.
• Strong analytical skills, excellent communication, negotiation skills and interpersonal skills, focused, self-driven and attentive to detail.