Jobs at Koko Networks

Your Role

KOKO Networks is on a mission to imagine and deliver technology that transforms life in the world’s fastest growing cities. The role we’re looking to fill is a career defining opportunity for someone passionate about this mission and about design who wants to work with amazing teams of engineers, product managers, and delivery managers in Nairobi and Pune.

The products and solutions you’ll help design and shape touch hundreds of thousands of people in some of the fastest growing cities in the world every single day. You will own design for your product area(s) across the product development lifecycle – from new disruptive ideas all the way to detailed interactions and polished visuals that delight our colleagues, customers, and partners.

This role requires significant time spent with our customers, partners and colleagues in Nairobi and India. We will consider candidates based there or willing to relocate there.

What You Will Do

• You will build domain knowledge of KOKO’s business, markets, and internal realities as a combined software and hardware company… and how that influences our product experience
• You will work hand in hand with product managers and lead engineers throughout the discovery, design, and development process to bring great ideas to life
• With your cross-functional team, you will develop a keen understanding of our users and their needs – whether through user research, journey mapping, or experimentation
• From this understanding, you'll craft experiences and designs that help KOKO products and solutions address our users’ needs, using wireframing, prototyping, sketching/visualization, etc
• You will use mixed usability testing methods to gather qualitative and quantitative data, translate that data into feature enhancements or new products
• You’ll use research to challenge and validate design decisions in an ongoing development process that strives to make the customer and user experience better
• You’ll promote leading techniques for user research, ideation, prototyping, design, and user testing
• Have a holistic view, understanding, and strong consideration of design and user experience, including layout, typography, colour theory, visual hierarchy, and working knowledge of Miro or Figma

What You Will Bring to KOKO

• 5+ years experience designing digital products and solutions, not just websites
• You have helped ship products
• You have a holistic understanding of product design, including visual design, experience design, and business acumen
• You have designed experiences that people can access on any type of device: desktop, tablet, phone
• You appreciate the entire product development process, from problem solving through to detailed visual and interaction design
• You have strong experience creating beautiful high-fidelity mockups as well as prototypes
• We prefer candidates who have experience working in businesses that combine software and hardware (with manufacturing and logistics)
• You’re entrepreneurial; you need little direction; you're self driven and show ownershipYou are an excellent communicator of design work and your rationale behind proposals
• You’re able to easily switch between thinking creatively and analytically for best results

go to method of application »

In this position on the software engineering team, you’ll have the opportunity to contribute to many customer and internal facing products. KOKO’s suite of products spans multiple technical domains and disciplines in software and hardware, and so experience in end-to-end systems thinking across distributed components is key for this role.

What you will do

KOKO’s technology stack currently includes (but is not limited to) AWS, Python, Flask, Vue.js, Postgres, Kotlin, Java, Firebase, C++, Celery, Message Queues, Odoo ERP, Docker, Jenkins, CircleCI, Git

• Design, implement and deploy web-based front-end applications and back-end services
• Lead the delivery of software projects in a team-based environment 
• Collaborate cross-functionally with business users, product managers, project managers and other engineers to to define, design, scope and ship new features using elegant solutions.
• Provide recommendations for continuous improvement.
• Work alongside other engineers on the team to elevate technology and consistently apply best practices.
• Help others to improve the quality of their work through regular design and code reviews
• Deliver new features to production environments and support them in operation
• Participate in building the engineering culture at KOKO

What You Will Bring to KOKO

• At least four years experience developing applications at enterprise scale using the front and back end technologies in our stack
• Ability to translate user experience design (mockups, wireframes and user journeys) into code using CSS and scripting frameworks 
• Ability to develop robust and scalable backend services defined by RESTful APIs in Python
• Familiarity with Cloud/ SaaS architectures and how to build secure and maintainable services
• Strong understanding of unit testing, design patterns and usage of tools like profilers
• Experience with source control and continuous integration tools (We use GIT and Jenkins)
• Worked in an Agile multi-functional team 
• Thrive in an environment that requires you to partner with multiple cross-functional teams as stakeholders/customers
• Great oral and written communication skills

What We Offer

• Competitive salary plus a quarterly cash bonus
• Annual compensation reviews - we reward great work
• Discounted health insurance with no-cost financing for you and your dependents (in Kenya)
• 21 days of annual leave plus public holidays plus examination leave
• Hybrid working model - allowing you to split your time between in-person collaboration at one of our offices and working remotely
• Ongoing investment in you and your skills, incl. full access to over 5,000 online courses
• The right equipment for the job - a choice of MacBook, Windows, or Linux laptop