Vacancies at International Rescue Committee

Major Responsibilities

• Identify service providers through field visits, information from field teams, meetings, working groups, desk research, social media, and surveys
• Create services destined for a map with pins and list of services
• Collaborate with the Signpost Product Manager, Senior Editorial Officer and the Signpost Service Mapping working group to improve features and identify bugs/issues with the service mapping Content Management System.
• Provide support to the moderators and community incentives on quality referrals and ensure regular follow up on referrals in collaboration with protection staff.
• Assist in creating user-friendly guides and materials that summarize available services for refugees, which can be used both by the chatbot and shared directly with our audience.
• Regularly update information in online and offline service maps, referral directory and share with moderators, senior editorial officers, other IRC and Humanitarian Aid workers/organizations.
• Update referral pathways regularly, connect with local, national, International National Organizations (INGOs) and United Nations agencies on referral pathways
• Conduct regular reviews of the chatbot's performance in providing service information, identifying areas for improvement and gaps in the data.
• Provide feedback to the AI and content teams to enhance the chatbot's ability to recommend relevant services based on user needs.
• Supervise referrals, develop, and implement action plans to address emerging referral gaps to improve capacity of staff to conduct safe referrals to relevant service providers.
• Contribute to the design and implementation of information campaigns based on needs
• Equip Julisha.Info moderators with updated information on available humanitarian assistance, services, referrals, and emerging information
• Contribute to report writing, proposal and content development in line with Julisha.Info objectives.
• Where feasible contribute to content creation for Julisha.info platform

Minimum Qualifications

• Approximately two years of relevant experience, including two years implementing humanitarian protection programs.
• At least one-year meaningful experience in web content management; writing or publishing.
• Experience in User-Centered Design a plus.

Demonstrated Skills And Competencies

• Report writing
• Web content management
• Stakeholder engagement, facilitation and training skills
• Working with forced migrants (refugees, asylum seekers) and refugee hosting communities is an added advantage
• Experience in protection work especially referral pathways and partner networking.

Education

• Diploma/Bachelor’s degree in a relevant field (e.g., Communications, Journalism, Media, Public Relations, Social work, Sociology, Psychology)

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Responsibilities
Emergency Response Technical Assistance (50%)

• Manage all ERT and emergency GST Partnerships Coordinators, providing effective backstopping during deployments and overseeing contributions towards strategic emergency partnership actions during non-deployed periods.
• In line with the QiE technical assistance model and in close coordination with Regional Partnerships Advisors, provide advisory support to partnership leads, program leads, and country program SMTs in classified emergency responses.
• Closely coordinate with the global and regional IRC partnerships teams for operational coherence and effective handover from emergency to post-emergency partnerships support.
• Support teams with the analysis of roles, capacities, and strategies of local civil society, government, and private sector actors to define IRC’s added value to local actors and systems in emergency strategy and program design (asking ‘why not partner?’).
• Advise on rapid, emergency-oriented, and conflict-sensitive partner selection processes to identify and build relationships with new and existing partners in crisis-affected areas.
• Advise on vetting and Partner Capacity Analysis (PCA) processes in line with PEERS, providing clear step-by-step guidance to teams to ensure adherence to internal and donor requirements, prevent delays, and enable timely reviews and approvals.
• In coordination with AMU colleagues, guide strategic and pragmatic decisions on donations vs. full partnership agreements and the selection of the appropriate partnership agreement type.
• Guide country teams in the onboarding and orientation of new partners during emergencies, ensuring they have access to required resources and are setup for success.
• Advise on the cross-departmental development and delivery of partner support plans, ensuring that IRC provides appropriate technical and operational support to partners in line with identified needs and requests.
• Guide program and finance teams to achieve timely funds transfers. Determine the root causes of any delays and clearly document issues and recommendations.
• Ensure continuous coaching and guidance for partnership leads, program leads, and country program SMTs on the above functions.
• As needed, travel for in-person emergency partnerships support, approximately 20% of the time and maximum six weeks for a single visit.

Partnerships Strategy & Change Management (30%)

• As the EHAU partnerships lead, oversee day-to-day planning and implementation of the emergency partnerships strategy to facilitate EHAU’s strategic ambition to partner more, better, and faster across all emergency responses.
• Work closely with the Director, Program Quality and Performance and other EHAU leaders to evolve strategy, structures, and competencies across all EHAU teams to facilitate improved partnerships
• Manage the integration of partnership support, routines and principles into the terms of reference and practices of all response-facing EHAU team members.Identify and address any project, operational, or finance business processes that create barriers to emergency partnership ambitions and advise leadership on solutions.
• In collaboration with the Director, Program Quality and Performance, plan and deliver against partnerships actions in the SAP implementation plan.
• Stay abreast of and influence developments related to the organization-wide partnership ambition, ensuring that emergency-specific considerations are incorporated into global partnership strategic initiatives and business processes.
• Represent EHAU in action teams for the implementation of the global partnerships roadmap as required
• Support with the regular review, updating, and completion of strategic tasks in the partnerships workstream of the emergency strategy action plan (SAP).
• Contribute to the development of models for meaningful partner participation in emergency decision-making processes, including emergency response plan development and program design and management.
• Promote and help develop the team culture required to partner first and as equals, including through the direction and tone that EHAU leaders and staff set and the modelling of partnership principles.

Knowledge Management and Training (10%)

• Work with the EHAU MEAL team to ensure the systematic collection of partner feedback on IRC to understand and enable learning from partner perspectives. Develop and implement appropriate actions in response to feedback.
• Support the evolution of knowledge required for effective partnerships in EHAU, including facilitating in-person and remote training on PEERS as required.
• Provide advisory support across EHAU functions to ensure the support we provide to partners in emergencies is timely, high-quality, and aligned with the partnership ambition.
• Facilitate dialogue platforms for EHAU staff to explore opportunities, challenges, enablers, and barriers associated with IRC’s partnerships evolution.
• Contribute emergency-specific inputs to the development of global partnerships/PEERS training curricula.

Systems, Tools, Learning (10%)

• Help inform and contribute to the continued development of PEERS policies, processes, and tools, advising on approaches and adaptations required for emergencies.
• Develop emergency partnership guidance notes as required, documenting best practices and tips for expedited partnership establishment and processing during crises.
• Using the emergency partner satisfaction survey and other tools, ensure the regular collection of feedback in red and orange-classified emergencies to understand and enable learning from partner perspectives.
• Support the development of processes for the inclusion of partners in learning exercises.
• Ensure the routine documentation of lessons learned with emergency partnerships, development of recommendations, and dissemination across relevant teams.

Team Culture

• Build and maintain strong working relationships with EHAU and Regional colleagues and continually promote a culture of partnership and collaboration.
• Cultivate and maintain a positive, collaborative, safe and protective work environment, while additionally setting an example of ‘One IRC’-way of working within the team, EHAU and the wider organization.
• Contribute to efforts across EHAU to promote gender equality, diversity and more inclusive practice across our programming and our ways of working.

Other

• Other relevant duties as assigned by supervisor to further partnerships in emergencies.

Qualifications

• Approximately 8+ years of experience managing or advising humanitarian programs, including substantial experience in partnership and capacity sharing with local and national NGOs and government entities in emergencies.
• Demonstrated genuine interest in and commitment to collaboration and partnership with local actors.
• In-depth knowledge of best practices in partnership and capacity sharing, with demonstrated experience integrating this theme into programming.
• Technical understanding of and experience working with IRC’s PEERS approach is strongly preferred.
• Knowledge of sub-award processes and compliance regulations for key humanitarian donors.
• Ability to transfer knowledge to diverse audiences through participatory training, mentoring, distance learning, and other formal and non-formal methods.
• Demonstrated experience in an inter-departmental coordination role and the ability to communicate with and balance the priorities of a range of stakeholders.
• Experience with strategy development and delivery
• Strong cross-cultural communication skills and comfortable working as part of a diverse team. Sensitive to interpersonal differences and a range of viewpoints.
• Demonstrated advance planning skills. Able to effectively prioritize and follow multiple activities and deadlines simultaneously.
• Flexible and innovative. Able to adapt plans and pivot approaches in response to changes in context.
• Willingness to travel approximately 20% of the time, including to remote and insecure locations.
• Fluency in English; knowledge of another global language (preferably French, Arabic, or Spanish) preferred.

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Key Responsibilities

• Lead the EPD team in deploying technical assistance to address policy, legal, and implementation challenges. Provide overall strategic, programmatic, and administrative leadership and direction, overseeing all technical, operational, and financial aspects of the programme.
• Manage the programme's performance against objectives and key performance indicators(KPI) to ensure FCDO receives full payment based on good performance.
• Responsible for monitoring KPIs to ensure contract deliverables are delivered efficiently and effectively.
• Oversee project risk, compliance, duty of care, and security and supervise the EPD programme staff.
• Supervise and shape the TA process, ensuring clear policy/influencing opportunities are identified and addressed in collaboration with FCDO and government and counterparts.
• Oversee the recruitment, contracting, and performance management of consultants, ensuring alignment with programme objectives and country needs.
• Manage the strategic flexible fund, overseeing activities such as analysis, convening, and planning to support EPD aims in alignment with FCDO priorities.
• Oversee the development, review, and monitoring of yearly work plans, project strategy documents, implementation measures, knowledge management, and sustainability efforts to achieve long-term and short-term goals.
• Manage consortium partnerships and maintain collaborative partner relations, ensuring that all partners are aware of the project’s expectations and are actively involved in achieving the objectives while using the project management tools developed or adapted for the consortium.
• Support the Deputy Project Director in managing partners and providing operations support that optimizes resources through sound budgets, consistent financial tracking, and timely submission of reports to the donor.
• Report to FCDO through both formal and informal debriefings, annual and semi-annual reports, ensuring timely submission of high-quality content.
• Maintain active and cooperative relationships with all key stakeholders, including government officials, project partners, other implementing agencies, and related institutions.
• Represent the project and the International Rescue Committee in national, regional, and international fora, including technical conferences and policy briefings, and share information about project achievements and lessons learned within the organization and wider development community.

Project Director Profile & Qualifications

• Advanced degree (or equivalent experience) in health, public administration, or related field.
• A minimum of 10 years experience managing large-scale, multi-million-dollar, complex, multi-partner projects, ideally experience leading FCDO Health programs.
• Experience and ability to provide leadership and direction and harness the multi-disciplinary skills of technical personnel and consortium partners.
• Deep understanding of and experience in programming addressing critical issues related to health system strengthening; human rights, gender, and equality, including sexual and reproductive health and rights; and healthier environments, including WASH, climate and health, nutrition, and air pollution.
• Experience and ability to work with and build effective partnerships between a broad range of stakeholders, including government, civil society, the private sector, multilaterals, and donors.
• Prior experience in operating effectively within complex and high-risk environments and managing the needs of multiple stakeholders; experience with at least one of the EPD countries is strongly preferred.
• Excellent leadership, representation, organisational, and interpersonal skills.
• Prior experience in managing large FCDO commercial contracts.
• Strong analytical communication and writing skills, with the ability to articulate complex information backed with evidence to promote and persuade influential stakeholders.
• Excellent communication skills, both oral and written.
• Proficiency in English is required. Proficiency in French is ideal.

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Major Responsibilities
New Project Development

• Lead the conceptualization, design, and development of new research projects, including writing study protocols, drafting analysis plans, developing, and validating tools for implementation, monitoring, and collecting data.
• Lead the identification and engagement of international and local scientific partners to enhance scientific rigor, credibility, and local uptake.
• Participate in funding acquisition via contributing to proposal writing and preparing study budgets in close collaboration with country teams.
• Lead the engagement with country teams to ensure alignment of study idea and proper planning and contribution during the design, funding acquisition and field preparation phase
• Lead ethical approval processes for new studies, including writing, submitting, and managing ethics approval requests at national and international levels.
• Advise on the set up of data collection, monitoring, and study implementation.
• Provide hands-on support to the set up and roll out of studies and surveys via visits to the field and collaborating with local partners and field teams.

Study Implementation and Field Team Support

• Supervise the Research Coordinators/Managers in country via Management in Partnership arrangements with country office counterparts.
• Oversee the planning of studies including the set-up of spending, HR, procurement and implementation plans and the monitoring of the timely execution.
• Provide on-going training on implementation, data collection and monitoring to field teams.
• Partner with data management and analysis teams to ensure regular data monitoring and provide concrete action steps for field teams to improve implementation and data quality.
• Participate in on-site supervision of ongoing studies and provide training via regular field visits.
• Work with our communications team on documentation and materials for external communication and be the focal point between field and HQ in communication activities.
• Ensure thorough documentation of learning from research projects.

Evidence Production

• Draft analysis plans for answering priority research questions with the existing data in collaboration with scientific advisors and the IRC nutrition research team.
• Perform data analysis using Stata or R according to validated analysis plans and including step-by-step explanations and interpretation of output.
• Lead and contribute to the write up manuscripts for peer-reviewed and practitioner journals, including the submission and revision of manuscripts in collaboration with co-authors.
• Identify and connect with internal and external experts for guidance and collaboration on different evidence pieces.
• Oversee consultants and students working on specific evidence production pieces.
• Present findings from studies to internal and external audiences including in conferences and webinars and other appropriate platforms

Job Requirements
Education and Experience

• Masters/PhD in Public Health, Nutrition, or related field.
• A minimum 6 years (if master’s level) or 4 years (if PhD level) of experience in research project design, implementation, and production of evidence in the field of health/nutrition.
• Experience in nutrition programming and/or research.
• Experience leading research projects in the field in fragile and development settings.
• Experience in community-based management of acute malnutrition (CMAM) strongly preferred.

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Key Responsibilities

• Routinely inspect electrical systems such as wiring, fixtures, and appliances and immediately fix them.
• Identifying faults or hazards in the properties and address the issue to the line manager for an immediate fix
• Troubleshooting electrical system failures ensuring electricity power is always sustainable within the IRC premises.
• To have the ability to fix/replace electrical cabling and wiring with standard performance while adhering to safety and performance standards
• Testing of electrical systems with electrical tester and find out defaults for repair.
• Conducting maintenance repairs on old or faulty fixtures of electrical system.
• Providing suggestions for electrical equipment, cabling replacement and chooses electrical materials based on budget, location, and intended uses of building
• Installing new electrical appliances in the building when necessary.
• Interprets drawings and bill of quantities specifications to map layouts for all electrical works.
• Receive and complete work orders.
• Select material and hardware and make time and materials estimates.
• Chooses electrical materials based on budget, location, and intended uses of building.

Maintenance.

• Inspect buildings and facilities, to identify any issues.
• Develop and implement preventative maintenance procedures.
• Plan and schedule repairs.
• Conduct periodic quality checks on equipment and systems to ensure everything is up to standard.
• Perform general maintenance tasks.
• Maintain the inventory records for equipment and maintenance supplies.

Safety

• Follows health and safety standards and complies with building codes.
• Operate tools and equipment according to established safety procedures.
• Follow established safety procedures and techniques to perform job duties including lifting, climbing, etc.
• Writes report documenting the problem and summary of actions taken on the electrical works.
• Correct unsafe conditions in work area and report any conditions that are not correctable to supervisor immediately.

Key Result Areas

• Installing, repairing, and maintaining electrical fittings and fixtures.
• Facility maintenance.
• Documenting/recording information - entering and keeping records of tasks for decision making.

Minimum Qualifications:

• At least an electrician certificate/Diploma from a recognized technical institution.
• Ability to communicate in English or Kiswahili
• Basic computer Knowledge
• Previous experience working in similar position
• Ability to manage own time and that of others
• A team player with good communication skills.

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Major Responsibilities:

• Lead and coordinate efforts to incorporate inclusive and transformative programming strategies into IRC’s program design, implementation, learning framework(s) and associated business processes.
• Provide strategic vision and direction to safe, inclusive and transformative programming across IRC’s programming areas
• Collaborate with different technical staff across IRC’s Technical units in CRRD to promote and support coherent approaches to integrating GEDI principles in programs, in line with the IRC global Strategy (S100), GEDI Action Plan, and Safeguarding Minimum Standards
• Support the roll-out and continuous improvement of programming tools to ensure gendered and other systemic inequalities are accounted for, addressed and not exacerbated by humanitarian programming; this includes ensuring that tools consistently analyze and address safeguarding risks.
• Provide strategic leadership of IRC’s Violence Prevention work with a focus on modelling, leading the design of scale and impact strategies.
• Ensure technical assistance to headquarter and field teams incorporates attention to GEDI priorities and emerging needs
• Promote the understanding and practice of safeguarding risk analysis and mitigation across technical assistance delivery by supporting integration into tools/processes and by supporting the skills and confidence of Technical Unit colleagues
• Provide leadership and direction to gender and inclusion specialists to guide effective implementation, monitoring, learning and uptake of new resources and research.
• Provide technical oversight to GEDI strategic projects under the responsibility of VPRU ensuring projects are delivered on time, on scope and on budget

Leadership and representation

• Provide leadership to the GEDI in Programming workstream by establishing centralized approaches in line with the IRC TRANSFORM global standards.
• Provide internal representation in key IRC fora, and external representation in key inter-agency and other strategic humanitarian fora to contribute to, learn from and influence policy and practice.
• Advance IRC as a learning thought leader in the promotion of safe, inclusive and transformative humanitarian programming, rooted in strong analysis of context, power, gender and how intersecting aspects of identity may result in discrimination, oppression and exclusion.
• Promote, critically examine and guide capacity to meaningfully focus on gender, socio-economic inequities, disability, age, diverse SOGIESC inclusion while ensuring risks emerging contextual developments and humanitarian delivery strategies are anticipated and mitigated.
• In close collaboration with program teams, contribute to strategic planning and the long-term strategic direction of the IRC’s Inclusion programming portfolio.
• Contribute to the cohesive functioning of the team by ensuring strong communication within the team, across the VPRU leadership team, and with VPRU regional and country colleagues.
• Contribute to identifying learning priorities and work with peer global and regional leaders to achieve outcomes.

Resource development and learning uptake

• Contribute to identifying priorities for resource development and ensure that they are responding effectively to the needs identified across field programs.
• Collaborate with the Technical Units, Safeguarding Practice, and the Research & Innovation Unit to develop new or revise existing evidence reviews and advise on new research strategies to enable transformative change in humanitarian contexts.
• In collaboration with relevant regional and country colleagues, support the mentoring, guidance and training of project staff, partners, and stakeholders, on GEDI integration and mainstreaming issues, tools, policies, and practices
• Maintain up-to-date knowledge about available evidence on transformative change interventions and feminist movement building.
• Lead on the development of maturity, uptake and scale frameworks in support of a path for global learning to result in transformed outcomes for clients
• In coordination with GEDI Chief Officer provide structured and evidence-based inputs in support of the tracking of organizational GEDI in Programs commitments of the GEDI Action Plan

Team leadership and management

• Provide regular supervision, guidance and mentoring to direct reports.
• Identify development needs of direct reports and support them to access professional growth opportunities appropriate to their needs and aspirations.
• Maintain open and professional relations with team members, encouraging them to collaborate effectively, promoting team cohesion, and providing oversight and guidance to enable staff to successfully perform in their positions.
• Lead with commitment, integrity and accountability to the IRC’s global standards for professional conduct.
• Support business development and grants management
• Coordinate business development support as per strategic priorities and needs expressed across program units and country programs
• Build funding for new areas of investment in safe, inclusive and transformative humanitarian programming
• Work with specialists, program managers and grants colleagues to ensure budgets are managed effectively. This includes managing communication with field programs receiving budget allocations from TU–led grants.
• Support the Senior Director VPRU in staff planning for inclusion and accountability work, and budgeting alongside other Global and Regional leaders.
• Support in donor dialogue and engagement, as related to the CRRD GEDI in programs priorities
• Ensure timely, accurate and good quality reporting

Job Qualifications:

• Minimum eight years progressive protection experience in emergency and/or post-conflict contexts, including experience providing remote technical support
• Graduate degree or equivalent in international law, public health, social work, humanities or other related degree
• Specialised degree in Gender Studies, Social Anthropology, Community development a plus
• Demonstrated experience designing, managing, and implementing programs promoting gender equality and social inclusion.
• Strong understanding of how to address gender and social inclusion dynamics in conflict settings and how gender and social inclusion intersects with conflict sensitivity.
• Experience ensuring safety, inclusion and social transformation integration in project design, implementation and M&E required.
• Experience developing and delivering GEDI-themed content in training and education materials as well as focused assessments, training, and organizational capacity-building preferred.
• Ability to navigate politically sensitive subjects and maintain constructive relationships with a diverse group of stakeholders.
• Demonstrated ability to think strategically and transmit her/his vision to partners and colleagues.
• Experience living and working in complex, conflict-affected environments.
• Professional level English is required. French, Arabic or Spanish would be an advantage.
• Ability to work under deadline pressure with diverse teams.