Career Opportunities at Inkomoko

About the Opportunity

We are looking for a motivated and experienced Shariah Officer (SO) to join our team! You will be responsible for ensuring compliance with Islamic principles in investment activities and operations in the organization.

You will play a key role in advising on the Shariah-Compliance of products, services, and investments, and provide guidance to the organization to ensure adherence to Shariah laws and regulations. The following responsibilities and qualifications typically associated with Shariah Officer.

Responsibilities

• Shariah Compliance: Monitor and ensure that all financial activities of the organization are in line with Shariah principles and guidance.
• Risk assessment: Conduct periodic reviews and audits to identify potential risk and non-compliance with Shariah principles and regulations.
• Product Development: Provide advice and input on the development of Shariah-Compliant-products, service and investment activities.
• Research: Stay updated with current developments and trends in Islamic finance and Shariah-compliant practices.
• Documentation and reporting: Prepare reports, documentation, and ensure proper record-keeping to demonstrate the organization’s adherence to Shariah Compliance.
• Shariah Audit: Coordinate and facilitate internal and external Shariah audits to assess the organization’s compliance with Shariah requirements.
• Training and Education: Conduct training sessions and workshops to educate employees and stakeholders on Shariah principles and Islamic Finance.

Minimum Qualifications

The ideal candidate will fulfill the following requirements:

• Minimum of a Bachelor’s Degree in a related field
• A minimum of 4 years of experience in a Islamic Finance.
• Understands all shariah finance contracts and and execution
• Excellent communication skills, both verbal and written in English & Swahili. Local language is an added advantage.
• Understanding of micro-businesses, loans and savings products will be an addition.
• Strong understanding of Islamic finance principles and Shariah jurisprudence, with the ability to interpret and apply them in organization’s activities.
• Professional Qualifications. Relevant certificates or qualifications in Islamic finance, Shariah compliance or related fields would be an advantage.
• Excellent computer skills, especially with MS Excel and Word
• Strong interpersonal skills.
• Strong presentation and organizational skills
• Ability to work well in a team environment and in a fast-paced environment
• Critical-thinker and problem-solver
• Shows perseverance, personal integrity, and critical thinking skills

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About the Opportunity

Inkomoko is currently seeking a qualified IT Tech Support Associate who will be responsible for ensuring the highest level of customer service to colleagues across Kenya supporting their technology needs.  This is a 4 months contract opportunity.

Responsibilities

TECH SUPPORT (40% time)

• Manage and respond to IT requests using the IT Service desk management tool 
• Continuous update of the IT Service desk knowledge base module 
• Set up staff laptops, user accounts, email address, calendar access, and other company technology
• Train staff on use of company technologies, including Odoo ERP, G-Suite, calendars, and printers, Basic IT Skills, etc.
• Troubleshoot CRM/ERP and app problems for all users, particularly for high-value users like the Finance team, CEO/COO, and Managing Directors.
• Provide tech support to staff with the highest level of customer service, speed, and accuracy when problems arise for in-house and field staff 
• Make proactive regular visits for the field offices as and when required
• Manage software upgrades 

NETWORK MANAGEMENT (20% time)

• Assist the IT Support team in management of office internet issues and office IT accessories to meet budget and business needs for offices across East Africa.
• Monitor the network on a daily basis; solve network problems as they arise, escalating problems or potential problems to the IT Infrastructure Admin, if necessary.
• Maintain the network configuration map and documentation of issues and solutions.
• Enforce Inkomoko ICT policy/usage with staff (i.e. personal downloads, etc.)
• Ensure Malware/virus protection is up to date on a bi-weekly basis to protect systems and data. 
• Work on other projects as assigned that improve systems availability and security.  

EQUIPMENT MANAGEMENT (20% time)

• Purchase and manage staff laptops, printers, Tablets, Kindles, projectors, and all other technical assets within budget and specified timelines.
• Conducting quarterly preventive maintenance on all IT devices 
• Keep accurate records of inventory and maintenance of all devices and ensure they are in good working order.
• Management of all repairs of staff laptops including use of a system to track the repair of all computers, including timeline for repair.

MISCELLANEOUS TECH SUPPORTS (20% time)

• Support M&E software, such as Kobo Toolbox, PowerBi, and other data collection and analysis software
• Manage company Zoom accounts, collaboration applications such as Slack, microphones, and serve as tech admin lead at company meetings
• Manage projectors, tech setups for meetings, special events, retreats, etc.
• All other duties as assigned by the IT Infrastructure & Systems Admin.

Minimum Qualifications

Successful candidates will be passionate about the power of entrepreneurship to improve lives and communities. The Tech Support staff will be responsible for ensuring the highest level of customer service to colleagues primarily in Kenya to support their technology needs.  

• Three + years of work experience in tech support for a company in East Africa 
• Bachelors’ degree in IT or similar field
• Technical Expertise - Continuously updates one’s own knowledge about new technologies and product modifications.
• Staff Support – Customer-service orientation to propose and create long-term technology solutions to solve team problems.
• Must speak fluent English and Swahili. Knowledge of other local languages is a plus
• Must be able to legally work in Kenya.