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  • Posted: Feb 23, 2023
    Deadline: Not specified
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  • Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner.
    Read more about this company

     

    System Development Officer

     

    Core function of the role include:

    System development

    • Describing requirements for less complex development tasks
    • Testing of more complex functionalities and scenarios
    • Training company’s staff on systems usage, including preparing user manuals, presentations etc.
    • Preparing data for launching new modules & features
    • Communication with system users regarding system updates
    • Analyze and recommend on new features usage by users, roles’ management.

    Other Functions

    • Troubleshoot and provide support to system users
    • Administer price, dealership and promotions data and process bulk operations
    • Administration of existing system users’ account
    • Onboarding support to new hires
    • Conduct data integrity checks and solve complex data integrity issues.
    • Communication with system users, developers, and system admins to resolve urgent cases
    • Maintaining documentation
    • Prepare and provide data for internal and external audit exercises
    • Represent the department in relevant internal and external forums

    Minimum Requirements

    Education and experience

    • A bachelor's degree/ Diploma in IT or a related field
    • At least two (2) years’ experience working with SQL/MySQL
    • Minimum one (1) year experience in Software development and/or testing, customer care and/or leadership

    Technical expertise required:

    • SQL/MYSQL
    • In-depth excel/google sheet knowledge
    • Power Query (Preferred)

    Desired Behavioral and leadership skills:

    Behavioral skills:

    • Ability to work independently and proactively
    • Self-starter, target oriented
    • Attention to details
    • Constructive and logical thinking
    • Team player and good communicator

    People & Leadership Skills

    • Must adhere to the company code of conduct
    • Embraces, leads and embeds change
    • Must actively demonstrate the values of company
    • Must attend and participate in team meetings
    • Clear Communication and active listening skills
    • Strong Ethics and Standards

    go to method of application »

    Process Analyst

    Job Purpose:

    Responsible for effective business operations by supporting and optimizing existing processes including scoping, designing, implementing new processes as per business needs. Also, support with general day-to-day requests, evaluation of current processes and coming up with solutions and operations.

    Key Responsibilities:

    • Engage business leaders on current processes, gaps, and anticipated changes.
    • Promote stakeholders’ visibility of operational progress through dashboard creation.
    • Drive interdepartmental efficiency through process mapping and identification of inefficiencies in the workflows.
    • Support in re-designing the processes through coordinating of information and documentation of new processes and process flows.
    • Assess and report on process cost implication to the business providing insights for process trainings and/or new process creation.
    • Keep abreast of business trends in anticipation for new process creation and continuously analyze detailed datasets to prioritize and address risks/opportunities.
    • Audit user access rights to various internal tools and oversee proper approvals and controls.
    • Benchmark existing business processes in line with industry regulations and leverage comparative data to recommend improvements or provide insight into development of respective company policies.
    • Leverage technological advancements to create various support tools in line companies needs

    Knowledge, Skills and Experience Required:

    Education & Experience:

    • A bachelor's degree in a relevant field
    • Minimum 3 years’ experience 
    • Experience in business process management with an emphasis on process analysis, development, improvement and/or driving change
    • Sound understanding of project management
    • Good understanding of the principles of Total Quality Management

    Technical:

    • Practical experience with dashboards
    • Proficiency with SQL
    • Google Sheets knowledge
    • Understanding of data preparation and data acquisition
    • R, Python (preferred)
    • Google Data Studio and Big Query (preferred)

    Non-technical:

    • Highly collaborative individual
    • Attention to details
    • Self-starter, target oriented
    • Team player and good communicator

    What We Offer:

    • Be a part of an international, dynamic, and driven team that has set their aspirations high and works hard to achieve those.
    • Opportunities to learn and grow together with us.
    • Competitive compensation package.
    • Health benefits.

    go to method of application »

    System Development Officer

    Job Purpose

    • Support the development and maintenance of new and existing IT systems, applications, and related software, ensuring structure in design for a seamless user experience.  Steer development projects in line with departmental and company standards and guidelines.

    Core function of the role include:

    System development

    • Describing requirements for less complex development tasks
    • Testing of more complex functionalities and scenarios
    • Training company’s staff on systems usage, including preparing user manuals, presentations etc.
    • Preparing data for launching new modules & features
    • Communication with system users regarding system updates
    • Analyze and recommend on new features usage by users, roles’ management.

    Other functions

    • Troubleshoot and provide support to system users
    • Administer price, dealership and promotions data and process bulk operations
    • Administration of existing system users’ account
    • Onboarding support to new hires
    • Conduct data integrity checks and solve complex data integrity issues.
    • Communication with system users, developers, and system admins to resolve urgent cases
    • Maintaining documentation
    • Prepare and provide data for internal and external audit exercises
    • Represent the department in relevant internal and external forums

    Minimum Requirements

    Education and experience

    • A bachelor's degree/ Diploma in IT or a related field
    • At least two (2) years’ experience working with SQL/MySQL
    • Minimum one (1) year experience in Software development and/or testing, customer care and/or leadership

    Technical expertise required:

    • SQL/MYSQL
    • In-depth excel/google sheet knowledge
    • Power Query (Preferred)
    • Desired Behavioral and leadership skills:

    Behavioral skills:

    • Ability to work independently and proactively
    • Self-starter, target oriented
    • Attention to details
    • Constructive and logical thinking
    • Team player and good communicator

    People & Leadership Skills

    • Must adhere to the company code of conduct
    • Embraces, leads and embeds change
    • Must actively demonstrate the values of company
    • Must attend and participate in team meetings
    • Clear Communication and active listening skills
    • Strong Ethics and Standards

    Method of Application

    Use the link(s) below to apply on company website.

     

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