Jobs at Twyford Tile

Job Purpose

• The Casual Tile Installer will be responsible for the hands-on installation of floor and wall tiles at assigned project and customer sites.
• The role involves preparing surfaces, measuring and setting out work areas, cutting and installing tiles, applying adhesives, grouting, finishing, and ensuring that all installations meet the required quality and workmanship standards.

Key Responsibilities

Tile Installation

• Install floor and wall tiles according to approved layouts, measurements, and installation requirements.
• Measure and mark surfaces accurately before commencing installation.
• Set out tiles to achieve proper alignment, spacing, patterns, and levelness.
• Cut and shape tiles accurately to fit corners, edges, openings, columns, fixtures, and other obstacles.
• Apply the appropriate tile adhesive or bonding material correctly.
• Lay tiles firmly and ensure proper contact, alignment, spacing, and levelness.
• Install ceramic, porcelain, and other approved tile products as required.

Surface Preparation

• Clean and prepare surfaces before tile installation.
• Identify uneven, damaged, or unsuitable surfaces and report them to the supervisor before commencing work.
• Assist with basic surface leveling and preparation where required.
• Ensure surfaces are ready for proper tile adhesion.

Grouting and Finishing

• Apply grout neatly and evenly to tile joints.
• Maintain consistent joint spacing and alignment.
• Remove excess adhesive and grout from tiled surfaces.
• Clean and polish completed tiled areas to achieve a neat professional finish.
• Carry out minor corrections and replacement of damaged or incorrectly installed tiles.

Quality and Safety

• Inspect completed work for alignment, spacing, levelness, adhesion, and overall finish.
• Follow approved tile installation procedures and instructions from the supervisor.
• Properly use and maintain tile cutters, grinders, trowels, levels, spacers, and other installation tools.
• Wear the required PPE and follow all site health and safety procedures.
• Keep the work area clean and organized and dispose of waste appropriately.
• Report installation challenges, material defects, damaged tiles, or other site issues promptly.

Teamwork and Site Support

• Work closely with the Tiling Installation Supervisor, site teams, contractors, and other trades.
• Support the movement and proper handling of tiles, adhesives, tools, and other installation materials.
• Complete assigned installation tasks within agreed timelines.
• Maintain professional conduct when working at customer and project sites.

Minimum Qualifications and Experience

• Previous hands-on experience in tile installation or tiling work.
• Ability to measure, cut, lay, align, and grout tiles accurately.
• Experience with ceramic and porcelain tiles will be an advantage.
• Ability to use basic tiling tools and equipment.
• Basic understanding of tile adhesives, spacers, grout, and surface preparation.
• Ability to read simple measurements, layouts, or installation instructions.
• Relevant vocational training or certification in tiling/construction is an added advantage.
• KCSE or equivalent is an added advantage.
• Physically fit and able to work in a construction/site environment.

Key Competencies

• Good workmanship and attention to detail.
• Precision in measuring, cutting, and laying tiles.
• Practical problem-solving skills.
• Ability to follow instructions.
• Teamwork and reliability.
• Good time management.
• Commitment to quality and safety.

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. Key Responsibilities

• EAC Cross-Border Export and Transit Clearance: Manage cross-border export and transit customs clearance for shipments from Kenya to Tanzania, Uganda, Rwanda, Burundi, South Sudan, and the Democratic Republic of Congo, covering road, lake, and sea transport. Ensure compliance with the customs regulations of destination and transit countries.
• Export and Transit Documentation: Prepare, review, and validate Commercial Invoices, Packing Lists, Certificates of Origin, and other supporting clearance documents. Ensure consistency and accuracy in cargo descriptions, HS codes, quantities, weights, declared values, and origin details.
• Export Documentation and Transport Planning: Issue Export Delivery Notes (DN) and coordinate the preparation and submission of EXIT and C2 Movement declarations, working closely with the Planning, Warehouse, and Transport teams to align truck loading schedules with export clearance requirements.
• Customs Clearance and Border Release Tracking: Monitor customs entry registration, cargo loading, vehicle dispatch, border arrival, customs inspections, and final release. Identify delays and operational exceptions and coordinate corrective actions to ensure timely border clearance.
• Cross-Border Coordination and Exception Handling: Coordinate with ICDs, border customs offices, transport teams, clearing agents, and relevant regulatory authorities to resolve documentation discrepancies, inspection issues, system declaration problems, vehicle-related incidents, and border clearance exceptions.
• Transit Lead Time and Compliance Management: Analyze clearance lead times, border waiting periods, and operational exceptions across export and transit routes. Improve clearance efficiency while ensuring compliance with East African Community (EAC) regulations and applicable national customs and transit control requirements.
• KRA Temporary Import and Export Applications: Prepare and submit applications to the Kenya Revenue Authority (KRA) for temporary import, temporary export, and other applicable special cargo movements. Follow up on approvals, obtain authorization letters, and ensure that cargo movements and subsequent re-export or re-import procedures comply with approved conditions.
• Customs Seal Exemption Applications: Prepare and follow up on applications for customs seal exemptions for transit cargo transported using open-body trucks. Coordinate with KRA and relevant authorities, obtain approvals, and ensure transport arrangements comply with the approved exemption conditions and applicable customs controls.
• KRA Certificate of Origin System Management: Handle KRA Certificate of Origin system processes, including raw material and finished goods registration, origin rule verification, origin qualification assessment, maintenance of supporting records, and coordination of KRA factory verification and inspections.
• EAC Trade Research and Clearance Solutions: Conduct research on EAC import, export, and transit operations. Analyze clearance requirements, transport routes, service quotations, and operational costs across different countries, and prepare quotations, clearance solutions, and business analysis reports to support operational decisions.
• Customs File Management and Finance Audit: Compile, review, and archive export and transit clearance files. Ensure that documents carry the required customs endorsements, release records, and transport evidence, and submit complete files to Finance for audit, payment processing, and record retention.
• Supplier Invoice Verification and Payments: Verify supplier invoices relating to EAC export and transit operations, including customs clearing fees, transportation charges, and other operational expenses. Validate charges against supporting records and agreed rates, submit payment requests through the OA system, and follow up on approvals and payments.
• Operational Data and Performance Reporting: Consolidate EAC import, export, and transit operational data and prepare reports covering clearance progress, border release lead times, transportation status, operational exceptions, costs, and supplier performance. Provide reliable data to support departmental management and process improvement.

Qualifications and Requirements

• Diploma or bachelor's degree in International Trade, Logistics, Supply Chain Management, Customs Administration, or a related field preferred.
• At least 3 years of hands-on experience in EAC export customs clearance, cross-border transportation, or transit clearance operations.
• In-depth knowledge of major regional trade and transport corridors, particularly Tanzania–Kenya, Kenya–Uganda, and Zambia–Tanzania, including customs procedures, regulatory requirements, and transit control regimes.
• Good knowledge of EAC export and transit documentation, with the ability to independently review Commercial Invoices, Packing Lists, Certificates of Origin, and other export clearance documents.
• Proven hands-on experience handling lake transport exports from Kisumu to Uganda, including customs clearance, border procedures, and transport coordination.
• Experience in coal import clearance and related regulatory procedures is an advantage.
• Experience with KRA temporary import/export applications, approval letters, customs seal exemption applications, and Certificate of Origin system processes is preferred.
• Familiarity with Export Delivery Notes, EXIT and C2 Movement declarations, and related transport coordination procedures.
• Proficiency in OA systems for document processing, payment workflows, and operational approvals, together with good Excel and reporting skills.
• Strong English communication, coordination, exception-handling, and cost-control skills, with attention to detail and the ability to manage cross-border clearance operations independently.
• Preferred candidate backgrounds: Kenyan customs clearing agents, cross-border freight forwarders, lake and road transport operators, EAC logistics providers, and manufacturing companies engaged in regional export operations.

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Key Responsibilities

• IDF Application and Follow-up: Prepare, submit, verify, and track Import Declaration Form (IDF) applications. Ensure the accuracy of importer and supplier details, cargo descriptions, HS codes, declared values, quantities, country of origin, and trade terms. Identify and resolve application discrepancies promptly.
• Import Document Verification and Clearance Documentation: Review and organize Commercial Invoices, Packing Lists, Bills of Lading, Certificates of Origin (COO), Certificates of Conformity (COC), import permits, and other required documents. Cross-check cargo descriptions, HS codes, quantities, gross and net weights, declared values, country of origin, and consignee/consignor details to ensure consistency and compliance with KRA, KEBS, and other applicable regulatory requirements.
• Sea Import Customs Clearance: Coordinate the end-to-end sea import clearance process, including submission and review of customs documentation, customs declarations, inspection arrangements, duty and tax verification, cargo release, container collection, transportation follow-up, and empty container returns.
• ACD Verification and Discrepancy Resolution: Verify Advance Cargo Declaration (ACD) information and cross-check key details against the Shipping Declaration (SD), including declared values, net weights, HS codes, and cargo descriptions. Identify discrepancies and system-related issues, coordinate corrective actions, and prevent delays in customs clearance and cargo collection.
• MCI Marine Cargo Insurance Applications: Prepare and submit Marine Cargo Insurance (MCI) applications in accordance with Kenyan import requirements. Verify Bills of Lading, Commercial Invoices, cargo values, and relevant trade information, and follow up on application status, insurance documentation, and system records.
• Shipping Line Documentation and Payments: Follow up on vessel arrival notices, verify Bill of Lading details, and process Delivery Order (D/O) applications and releases. Verify destination charges, D/O fees, port-related charges, and other shipping line invoices. Submit payment requests through the OA system and follow up with Finance on payment and D/O release.
• Container Detention Management and Waiver Applications: Monitor shipping line free time, detention charges, and empty container return deadlines. Identify potential overdue risks, prepare supporting documents, submit detention waiver applications to shipping lines, and follow up on approval outcomes.
• Customs Duties, Taxes, and Payment Follow-up: Verify customs assessment notices, E-SLIP payment slips, duties, taxes, and penalties. Submit payment requests through the OA system and coordinate with Finance to ensure timely payment and avoid clearance delays.
• Clearing Agent and Port Coordination: Coordinate with customs clearing agents, shipping lines, CFS/ICD operators, and relevant port parties. Follow up on inspections, cargo release, container collection, transfers, and empty container returns, resolving operational issues promptly.
• Transportation and Cargo Delivery: Coordinate transportation according to clearance progress and monitor TMS transport orders, vehicle dispatch, cargo collection, and delivery. Handle operational exceptions such as overweight loads, vehicle breakdowns, accidents, and unloading delays.
• Clearance Tracking and Document Filing: Maintain accurate records of IDF applications, ACD verification, MCI applications, customs declarations, tax payments, D/Os, detention charges, empty container returns, and transportation status. Properly archive IDF applications, Commercial Invoices, Packing Lists, Bills of Lading, COO, COC, customs entries, customs assessment notices, payment vouchers, cargo release documents, and empty container return confirmations to ensure complete and traceable records.
• Cost Control and Agent Performance: Monitor customs clearance, shipping line, and port-related costs. Verify charge calculations and free-time arrangements, investigate additional costs and clearance delays, and support the evaluation of customs clearing agents' performance.
• Regional Operational Support: Support import clearance operations in Kisumu, Kitale, and other locations as required, including IDF preparation, import document verification, customs declaration review, and customs duty payment follow-up.

Qualifications and Requirements

• Diploma or bachelor's degree in International Trade, Logistics, Supply Chain Management, Customs Administration, or a related field preferred.
• At least 3 years of practical experience in sea import customs clearance, freight forwarding, or port logistics. Hands-on experience at the Port of Mombasa is preferred.
• Practical experience in IDF applications, import document verification, customs documentation preparation, customs declarations, inspection follow-up, cargo release, and empty container returns.
• Good working knowledge of Commercial Invoices, Packing Lists, Bills of Lading, COO, COC, IDF, ACD, SD, and customs entries, with the ability to identify inconsistencies across documents.
• Experience verifying ACD and SD data, including declared values, net weights, HS codes, and cargo details, and resolving discrepancies.
• Experience handling MCI marine cargo insurance applications, including document preparation, cargo value verification, and application follow-up.
• Experience with shipping line D/O processing, destination charge verification, payment procedures, detention calculations, and waiver applications.
• Familiarity with Kenyan customs and operational procedures involving KRA, KEBS, KPA, CFS, and ICD facilities. Experience with customs clearing companies or shipping line agents is an advantage.
• Proficiency in Microsoft Excel and other office applications. Experience using iCMS, TMS, and OA systems is an advantage.
• Good English communication, documentation review, data analysis, and coordination skills, with strong attention to detail, accountability, cost awareness, and problem-solving ability.
• Preferred candidate backgrounds: Kenyan customs clearing companies, international freight forwarders, shipping line agencies, port logistics providers, and manufacturing companies with import operations.