Vacancies at Aga Khan University Hospital

Position Summary

The administrative Assistant will serve as the frontline representative of the Centre, managing reception duties while also contributing to technical and educational and administrative tasks as required in-order to allow the Centre to carry out its mission of facilitating high quality learning through innovation in medical education.

Key Responsibilities

• Greet and assist visitors, students, faculty, and staff in a professional and courteous manner.
• Create psychological safety for learners
• Provide front desk customer service to visitors and users of CIME
• Maintain an organized and welcoming reception area.
• Manage phone calls, emails, and correspondence promptly and efficiently.
• Direct persons to correct destination. Deal with queries from the public and customers in line with the AKU’s communication guidelines.
• Receive and sort mail and deliveries.
• Maintain a filing system of records, equipment and activities, and retrieve information as and when required
• Schedule venues for meetings and workshops.  Prepare documents and materials for attendees.
• Coordinate ground transportation for the faculty and staff
• Coordinate and arrange travel for visitors, faculty and staff. Create travel itineraries which include air tickets, accommodation and ground transportation.
• Maintain the bulletin board to ensure update of current information
• Publish relevant articles to social media accounts
• Provide periodic reports as and when required.
• Collaborate with the technical team to ensure equipment functionality and readiness.
• Support the technical team in setting up, breakdown and clearing away spaces and equipment
• Collaborate with educators to prepare materials and resources for simulation sessions.
• Participate in simulation scenarios and assist in coordination of educational programs and workshops
• Complete any other related duties assigned by supervisor.

Relevant Experience and Qualifications 

• Diploma or Higher Diploma in Social Sciences or Business Administration or a relevant field.
• A bachelor’s degree in social sciences or a relevant field would be an added advantage.
• KCSE with a minimum grade B or equivalent.
• Minimum of 2 years’ experience in a similar position at an educational or healthcare facility.
• Experience scheduling appointments, events, and calendar management.
• Travel function-related experience.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
• Excellent written and verbal communication skills.
• Excellent time management and prioritization skills.
• Able to deal with conflict and de-escalate situations.
• Attention to detail, focused on providing a high-quality experience to visitors and learners.
• A team player who supports other team members.
• Invested in continuous improvement of self, others and the Centre.
• Excellent self-presentation.
• Ability to multitask.

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Job Summary

Reporting to the Dean, GSMC, the Training Manager will be responsible for all non-academic training programs. The incumbent will plan, coordinate and implement the annual training calendar; direct program staff; liaise with sponsors, funders and partner organizations; work with staff and facilitators to develop curricula, package online modules, and develop new delivery modalities. They will be expected to develop and manage project budgets and the unit’s annual budget and meet quarterly financial targets.

Key Responsibilities

Generate revenue through training initiatives

• Design and develop relevant short courses, executive education programmes, workshops, masterclasses, boot camps and other professional learning initiatives

Grant Management

• Identify training related grant opportunities and coordinate the preparation and submission of funding proposals
• Management of training related grants activities.
• Monitoring and evaluation of grant funded trainings.

Contribute to the academic programmes

• Work with faculty and relevant university departments to ensure the quality and relevance of training content

Strategic planning of resources

• Provide strategic and operational management support for all non - academic training programs
• Spearheading the optimization of available resources for a greater cost saving through adaptation of modernized tools and techniques
• Active support for program monitoring for performance 
• Develop and manage project budgets and the unit’s annual budget and meet quarterly financial targets

Partnerships and Stakeholder Engagement

• Engage industry partners to identify training needs, co-design programmes and explore opportunities for collaboration.
• Develop partnerships for commissioned training, institutional capacity-building programmes and customised executive education.
• Identify opportunities for sponsored training, scholarships, grants and other mechanisms that widen access to professional development.
• Represent the School at relevant industry forums, professional networks, conferences and stakeholder meetings.
• Maintain strong relationships with programme alumni and participating organisations to support continuous learning and future training opportunities.

Administration

• Plan, coordinate and implement the annual training calendar;
• Lead the marketing and programs team by providing continuous feedback for the improvement of systems and compliance
• Work with staff and freelancer trainers to develop curricula, package online modules and develop new delivery modalities

Relevant Skills, Qualifications and Experience

• At least a  Masters Degree or higher, in Communications, Media,  Business Administration or another relevant field
• At least five years’ experience in project management in the media and communications field, some of which should be in training.
• In-depth knowledge of digital training tools and methods; familiarity with the shifting skills needs for media and communication professionals, the creative industry, leadership and management
• Proven ability to develop and manage budgets and databases.
• Grant applications, management of training related grants and monitoring and evaluation of grant funded trainings
• Willingness to travel to field sites and train off-site at frequent intervals for monitoring and supervision.
• Ability to train various courses within the PDCE and Executive education programme and where relevant, provide instructional support to the academic programmes

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Job Summary

• The Department of Surgery is seeking a Fulltime Faculty Plastic Surgeon to coordinate and monitor high quality educational programme; contribute to scholarship; and provide exemplary clinical service in line with the departmental practice plan for the delivery of quality services to patients and their families. The incumbent will admit, consult and undertake diagnosis and treatment of patients admitted under the Plastic surgery section. He/she will be allowed to order tests and radiology and consult with sub-specialists when necessary to ensure quality professional and ethical patient care.

Responsibilities

• Establish clinical services aligned to areas of interest and specialization and attending to emergency cases as and when required. 
• Provide Plastic surgery liaison inpatient services in the hospital as required, manage patients in the outpatient clinics and provide on call services.
• Educate patients with informed consent, wellness prevention and early detection.
• Prepare a schedule of regular clinical teaching activity.
• Assisting residents in their rotation, implementing and monitoring educational programmes while ensuring programme outcomes are attained.
• Assisting in the setting of examinations while ensuring formative assessments of the residents/interns are duly filled.
• Promoting and facilitating residents’ and fellows’ research, participating in scholarly activities including educational and clinical research.
• Participate in the review and development of appropriate policies and procedures for patients’ healthcare to formulate best practice guidelines.

Requirements

• Applicants must have a Master of Medicine in Surgery or its equivalent.
• S/he must be registered or eligible for registration with Kenya Medical Practitioners’ & Dentists Council as a specialist. 
• Applicants must have completed their Fellowship program in Plastic surgery.
• Should have teaching and research experience with a minimum of 2 years’ clinical experience.
• Should have a minimum academic position as Senior Instructor.
• Should possess excellent interpersonal and communication skills with demonstrated ability to lead a multi-disciplinary team.