Vacancies at BasiGo

About the Role:

The Talent Acquisition Specialist will play a key role in attracting and hiring talented people who will drive BasiGo’s mission forward. You will support recruitment for roles across all departments, including technical, operations, and corporate, while ensuring a strong candidate experience, compelling employer brand, and scalable talent acquisition processes. This role reports directly to the Head of People and offers significant growth opportunities as BasiGo continues to scale.

Roles and Responsibilities:
Talent Acquisition & Pipeline Building

• Manage and lead the end-to-end recruitment cycle for Kenya & Rwanda roles, from requisition to offer stage.
• Draft, refine, and maintain compelling job descriptions that reflect BasiGo’s mission and culture.
• Source, screen, shortlist, and interview candidates across departments and levels (technical, operational, corporate).
• Build talent pipelines for critical and future roles while hiring for immediate needs.
• Coordinate assessments, interviews, and feedback loops with hiring managers.
• Collect feedback on the recruitment process to continuously improve efficiency and candidate experience.

Candidate Experience

• Ensure timely, respectful, and transparent communication with candidates throughout the hiring process.
• Create seamless and structured candidate touchpoints (applications, interviews, feedback, offer stages).
• Represent BasiGo’s values and culture in all candidate interactions.

Employer Branding

• Support employer branding initiatives in partnership with the Head of People.
• Contribute recruitment content for LinkedIn, careers pages, and culture communications.
• Manage our reviews on Glassdoor and other platforms.
• Help promote our mission, team culture, and impact in the EV space to attract top talent on different platforms, school career days etc.
• Support candidate outreach campaigns that highlight BasiGo’s mission, diversity, and growth.

Hiring Manager Capability Building & Recruitment Training

• Train, coach, and support hiring managers on best-practice recruitment, including interviewing techniques, competency-based assessment, role scoping, writing effective JDs, and delivering a strong candidate experience.
• Develop recruitment toolkits and training materials (interview guides, scoring rubrics, question banks, decision-making frameworks) to ensure consistency and fairness across all hiring teams.
• Partner with managers to strengthen their interviewing confidence and judgment, ensuring they are equipped to assess not only skills, but also values alignment and long-term potential.

Recruitment Metrics & Reporting

• Track and analyze recruitment KPIs (time-to-fill, pipeline conversion, cost per hire, candidate experience ratings, etc.).
• Provide hiring updates and data-driven insights to the People Team and hiring managers.
• Recommend improvements to hiring processes based on data and market trends.

Our Ideal Candidate:

Education:

• Bachelor’s degree in Human Resources, Business Administration, Psychology, Communications, or related field.

Experience:

• 4–5 years of experience in recruitment or talent acquisition, ideally in a fast-growing organization or start-up environment.
• Experience recruiting across multiple job families (technical, operations, and corporate roles).
• Experience in employer branding or candidate experience design is an added advantage.

Nice to have:

• Multi-market experience; proficiency in Kiswahili and/or Kinyarwanda is a plus.

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About BasiGo

BasiGo is a pioneering e-mobility start-up driving a transformation in Africa’s public transportation. BasiGo provides an electric bus solution as a sustainable, cost-effective alternative to diesel buses for private operators in Kenya. At the heart of BasiGo’s innovation is our Pay-As-You-Drive model, making electric bus ownership and operation accessible and affordable for private sector operators across Africa.

We are seeking a Level 2 Service Technician who is competent, hands-on, and able to work independently on most service and repair tasks. This role is suited for technicians with solid automotive experience who can diagnose common faults, support field operations, and contribute to a high-performing service team.

You might like this job if:

• You believe electric mobility is the future and want to help scale it in Africa
• You enjoy diagnosing and solving technical problems independently
• You are comfortable working on high-voltage electric vehicles in operational environments
• You want a clear growth path toward senior technical roles (L3/L4)
• You thrive in a fast-paced, hands-on service environment

Roles & Responsibilities

• Independently perform preventive maintenance and corrective repairs on electric buses
• Diagnose and rectify common EV, electrical, and mechanical faults
• Conduct fault-finding and basic diagnostics on:
  • Battery packs
  • Electric motors and inverters
  • Charging systems
  • Vehicle control systems
• Accurately interpret wiring diagrams, fault codes, and service documentation
• Use diagnostic tools and software to identify and resolve issues
• Support breakdown recovery, roadside assistance, and field service activities
• Record all work carried out, including fault findings, parts used, and corrective actions, in company systems
• Escalate complex, recurring, or safety-critical issues to senior technicians and engineering teams
• Support and guide Level 1 Service Technicians during service and repair activities
• Follow all BasiGo safety procedures, particularly High Voltage (HV) safety standards
• Maintain a clean, safe, and organised work environment
• Perform any other reasonable duties required to support service operations

Required Qualifications & Experience

• Diploma or Degree in Automotive Engineering, Electrical Engineering, Mechatronics, or a related field (or equivalent practical experience).
• Minimum of 2 years’ hands-on experience working on commercial vehicles (buses, trucks, cars, or industrial EVs).
• Strong understanding of vehicle systems. Experience with electric vehicle (EV) systems is an added advantage.
• Proven experience performing independent servicing, diagnostics, and repairs.
• Familiarity with high-voltage vehicle systems and safe working practices.

Skills & Attitude

• Self-driven, disciplined, and safety-conscious
• Willing to learn new systems and technologies
• Comfortable with physical, hands-on work in workshop and field environments
• Flexible to work shifts, weekends, or extended hours when required
• Strong sense of ownership and accountability

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You might like this job if:

• You believe electric transportation is the future and want to make it a reality
• You enjoy the operational challenges of introducing new, reliable and sustainable power systems
• You’re able to take a risk on something new, thrive in ambiguity, and can adapt to change
• You want to create a cleaner, safer, and technologically advanced future for African cities.
• You want to roll up your sleeve and get the job done

Roles & Responsibilities:

• Performs charging of Electric buses in accordance with charging guidelines, requirements and BasiGo policy and procedures.
• Performs interior and exterior  Electric bus Inspection in accordance with BasiGo Standard Operating Procedures.
• Performs minor basic inspections of the electric bus internal and external bus lighting systems, vehicle safety equipment, horn, windshield wipers, mirrors and lights.
• Reports on defects and/or symptoms of impending failure as identified through minor inspections or as reported by the drivers and conductors. 
• Identifies and reports to the Vehicle Service and Customer Experience teams on any maintenance and/or repairs found necessary on the charging infrastructure and all BasiGo Assets.
• Records bus check-in/ check-out and all other parameters, including parts used and repairs and/or maintenance conducted on appropriate company form(s).
• Commit to working safely based on OSHA and BasiGo standards to avoid personal injuries.
• Maintains a safe, clean, productive and efficient work area including ensuring the work area is in compliance with all relevant guidelines and requirements as well as BasiGo standards.

Our ideal candidate would have:

• Diploma in Automotive Engineering, Electrical Engineering, Mechatronics, or a related field (or equivalent practical experience)
• A valid driving licence would be desirable.
• Flexibility to work based on the demands of the business, which require working shifts, i.e. evenings and weekends.
• Basic operations understanding, including fundamental computer knowledge and communication skills. 
• Good interpersonal skills witha  good command of spoken English and Kiswahili
• Physical work – the role involves lots of physical work and movement, so the suitable candidate must be physically fit.
• Strong team player who is ready to collaborate and achieve the best result for the team.

Skills & Attitude

• Enterprising, self-starter who is adaptable to the changing dynamics of a start-up business.
• Detail-oriented, resourceful, diligent, and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner).
• Physical and Environmental Demands include but are not limited to the following: lifting, bending, climbing, kneeling, reaching, sitting, standing, working from ladders, walking, confined quarters, excessive noise, and high voltage.