Vacancies at Danish Refugee Council

Overall purpose of the role:
Under the Supervision of the Protection Team Leader, the incumbent will be in charge of CPIMS+ ensuring compliance with relevant child protection standards including Data Sharing procedures of the children’s details. S/he will provide technical support to all children protection staff on CPIMS+ as well as support M&E providing statistical reports of child protection activities.  S/he will directly take active role in ensuring the system is functional.   

Responsibilities: 
Child protection Case Management:

• Ensure the Child Protection Information Management System [CPIMS+] Database being used effectively as a case management tool in line with confidentiality and information sharing protocols. 
• Customize the CPIMS+ as required to ensure its relevance to the context in Dadaab Refugee Camp. 
• Produce timely progress reports on activities conducted, including both quantitative and qualitative information, in the camp and provide input into regular situation reports. 
• Assist Child Protection Officers and case workers ensuring that accurate data entry, providing training and capacity-building for child protection and other staff as required.
• Ensure Child Protection Information Management System (CPIMS+) data tools are designed to meet the needs of children in Dadaab refugee camp and host Settlement.
• Regularly monitor the quality of data being input into CPIMS+, locate and correct data entry and form completion errors. 
• Maintain logs of activities and completed work. 
• Responsible for the management of electronic and hardcopy information relating to the case management cycle, including the administration of the Child Protection Information Management System (CPIMS+) database and providing training and capacity-building for child protection staff on the use and linkage between case management cycle and Child Protection Information Management System (CPIMS+)

Training & Capacity development:

• Training and capacity-building for child protection and other partners on information management systems
• Carry out trainings that build child and community capacity. 
• Mentor and provide ongoing technical support to staff directly involved in case management and taking responsibility for personal learning and competence development. 

Data Analysis and reporting:

• Generate routine reports from CPIMS+ and be responsible for data analysis of Children Protection issues and trends. 
• Work collaboratively with colleagues, partner agencies and other key stakeholders to respond systemically to issues that impact child safety and well-being through information sharing. 
• Prepare and submit weekly/monthly and feature reports as required and/or contribute to those being prepared by the Officer. 
• Liaise as required with agencies performing related work, including UNHCR, UNICEF and partner agencies supporting the ongoing development of the CPIMS+ system. 
• Assist in formulation of proposals outlining on the needs of children in Dadaab refugee camp and participate in broader protection initiatives as relevant. 
• Review of work-plans and participation in drafting reports and proposal development including logical framework.

Data protection:

• Ensure protection of assets (Data management devices) and confidential data storage for both physical and software documents in appropriate secure locations. 
• Actively protect children in every aspect of work and personal life, by preventing harm and reporting child abuse.

Coordination & Partnership:

• Assist Child Protection team in maintaining strong working relationships with all stakeholders including the Government Children Officer, County government, UN agencies and other humanitarian agencies working on CP.
• Participate in community events and celebrations that promote child rights and participation.
• Assist Child Protection team in formulating of case management tools. 

Experience and technical competencies: 

• Diploma/Degree in Information Technology or a related field from a recognized institution. 
• 2 years continuous work experience in data management, preferably in an NGO dealing with child protection/or human rights refugee or related organization. Practical experience of CPIMS+ is added advantage. 
• Demonstrated experience and knowledge of IT systems and packages including Microsoft Office and SPSS software. 
• Ability to tolerate cultural, educational and religious diversity in the work place; 
• Ability to work for long hours with minimal supervision. 
• Good team player with excellent interpersonal communication skill. 
• Good analytical and problem-solving skills.
• Demonstrate leadership skills. 
• Ability to work independently with guidelines and clear expectations. 

Education: 

• Diploma/Bachelor’s Degree in (IT, or any other related courses)
• Fluent in written and spoken English and Swahili.

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Overall purpose of the role:
The Pediatric Counsellor Intern will support the provision of age-appropriate psychosocial support (PSS) and basic mental health services to children affected by displacement, trauma, and adversity. The intern will work closely with case workers and community structures to promote child wellbeing, resilience, and recovery in Dadaab refugee camps (Ifo, Ifo 2 and Dagahaley).

Key Responsibilities:
Psychosocial Support (PSS):

• Support delivery of structured and non-structured PSS activities for children (individual and group sessions). 
• Assist in organizing child-friendly spaces and recreational activities that promote emotional wellbeing. 
• Provide basic psychological first aid (PFA) under supervision. 
• Support identification of children showing signs of distress, trauma, or developmental concerns.

Case Management Support:

• Assist in intake, assessment, and documentation of child protection cases under supervision. 
• Support referrals of children requiring specialized services (e.g., mental health, medical care, GBV response). 
• Maintain confidentiality and adhere to safe data management practices. 
• Follow up on cases to ensure continuity of care. 

Community Engagement & Outreach:

• Support awareness sessions for caregivers on child wellbeing, positive parenting, and stress management. 
• Engage with community-based child protection mechanisms. 
• Assist in identifying at-risk children within the community. 

Coordination & Reporting:

• Maintain accurate records of activities and submit regular updates to the supervisor. 
• Participate in team meetings, case conferences, and supervision sessions. 
• Support monitoring and evaluation activities, including data collection for PSS interventions

Safeguarding & Ethical Practice:

• Uphold child safeguarding and protection policies at all times. 
• Ensure all interventions follow best interest of the child principles. 
• Maintain strict confidentiality and informed consent/assent practices.

Education & qualifications:

• A Bachelor’s degree/Diploma certificate (or ongoing similar studies) in Psychology, Counselling, Social Work, Child Development, or related field, from a recognized/certified institution. 
• Demonstrated interest in child protection, mental health, or humanitarian work. 
• Previous volunteer or internship experience in community work, child support, or counselling is an asset. 
• Basic understanding of trauma-informed care and child development. 

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Overall purpose of the role:
The Protection Assistant – Pediatric Counsellor plays a hands-on role in supporting the mental health and overall well-being of vulnerable children in Dadaab, particularly those facing trauma, abuse, or other protection risks. The position focuses on delivering consistent, child-centered psychosocial care through counselling, therapy sessions, and close follow-up, while ensuring each child receives appropriate support tailored to their situation. Working closely with community structures, caregivers, and other protection actors, the role also strengthens case management systems, promotes child protection standards, and helps create safer environments where children can recover and thrive. In addition, the counsellor contributes to coordination efforts, documentation, and capacity building of frontline workers to ensure that responses to children’s needs are timely, holistic, and aligned with program and donor expectations

Duties and Responsibilities:
Case management:

• Facilitate and conduct provision of professional counselling services for children with protection concerns by conducting play and art therapy, individual and group sessions, psycho-education session and work with caregivers to address children concerns.
• Conduct/ensure regular follow-up visits to monitor the rehabilitation and reintegration of clients, and document changes identified.
• Participate in the interpretation of the data analyzed on trends and work with team to disseminate information to all relevant stakeholders.
• Support in the preparation of accurate reports for all Psycho-social related activities.
• Ensure that child survivors of sexual gender base violent (SGBV) and exploitation receive appropriate care and follow-up.
• Undertake documentation of counselling services in accordance with DRC broader Case Management and CPIMS protocols and systems.
• Facilitate direct professional counselling services for UAMs, separated children and other vulnerable children identified and/or referred by child protection social workers and partners
• Participate in monthly CFS coordination meetings and work with all key stakeholders to advocate for improvements in systems that affect child safety and well-being in the camp and settlement. 
• Conduct counseling follows up to children referred for BID process and update their information to be presented in BID panel meetings review for decisions. 
• Facilitate play and art therapy, psychoeducation session at the CFS and community level.
• Ensure proper management of the child friendly spaces (CFS) and smooth running of psychosocial activities within the settlement/camp are functional.
• Participate in crisis response, provide crisis counselling to individuals and/or groups during emergencies and after critical incidents, and ensure follow up support.
• Empower and support structures that enable children and their caregivers to participate in decision-making and understand their rights through dissemination of relevant, child friendly information at the community level.
• Submit timely weekly, monthly, quarterly & annual reports to the Protection Team Leader
• Support the realization of DRC Localization strategy by participating in Partner Identification process, Partner Capacity Assessment sessions and Project close-out meetings.

Coordination and Networking:

• Maintain and strengthen existing networks through other service providers at the camp level, to ensure that survivors receive quality services and support both at the agency levels.
• Actively participate in scheduled meetings such as the Case Conferences, inter-agency meetings and as assigned.
• Strengthen existing referral systems and identify new networks to work with to ensure holistic support to the clients.
• Work in close collaboration with the prevention team to ensure ongoing needs of at-risk groups, children are being met in the prevention related activities.
• In collaboration with other partners, improve psychosocial interventions within the refugee community focusing on the psychosocial needs of adolescent youth and children.
• Facilitate training for key stakeholders on child protection standards, children rights, case management and psychosocial support.

Community Engagement and Outreach:

• Facilitate formation of support groups for teenage mothers and other vulnerable children.
• Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
• Support the Pediatric Officer and PC Assistants, in dissemination of relevant information during the feedback meetings and forums with children.
• Implement DRC child protection activities aimed at building the capacity and resilience of children and adolescents. 

Monitoring and Evaluation:

• Assist in preparing daily, monthly, quarterly and annual reports, progress notes, and treatment plans on time 
• Use appropriate data collection tools and submit assessments and reports in a timely and accurate manner    
• Work closely with the refugee staff to ensure quality reporting   
• Ensure Core Humanitarian Standards are mainstreamed in the day to day project implementation 
• Attend relevant training forums relevant to the job 
• Assist with any other related activities as deemed necessary by the supervisor

Staff supervision and Development:

• Provide supervision to the Para counsellors and ensure effective provision of Psycho-social services.
• Conduct continuous performance/evaluation for the Para counsellors working under her/him.
• Conduct regular case conference meetings with the Para-counsellors both at individual and group levels.
• Participate in regular supervision session for counselors and case workers.

Experience and technical competencies:  

• At least 2 years’ hands on experience in providing psychosocial support and counseling to children survivors of trauma, SGBV and other children at risk.
• Must be a Licensed Counsellor. (Registered with relevant counselling body eg Kenya Counsellors and Psychologist Association)
• Must have in depth technical expertise in case management and psychosocial support -pediatric counseling to children at risk including Unaccompanied children and separated children (UASCs)
• Experience in providing trauma counseling 
• Experience and technical knowledge in establishing community-based child protection networks including foster careers, committees etc.
• Knowledge of international and national child protection standards and instruments 
• Experience and proven ability to work as part of a team and lead teams to strive for result
• Excellent analytical and writing skills; cultural sensitivity and respect for diversity
• Excellent interpersonal skills and demonstrated ability to establish effective working relations with local partners and other stakeholders
• Experience and willingness to work in the field and proficient in the use of computer/email/internet  

Education:

• Bachelor’s Degree in (Psychology, Clinical Psychology, Counselling Psychology

Language:

• Fluent in written and spoken English and Swahili.