Vacancies at ICEA Lion Group

Job Summary

The Accounts Assistant Reinsurance is responsible for assisting the Senior Assistant Manager Reinsurance in reconciling reinsurance balances as well as following up on collection of premium and claims amounts as well as payment of outstanding premium amounts.

Roles and Responsibilities

• Managing Reinsurers' receivable balances in the form of both premiums and claims receivable to ensure these balances are timely collected.
• Managing reinsurance premium payments to reinsurers and ensuring that reinsurance premium is promptly paid.
•  Ensuring that all reinsurance balances are reconciled quarterly and signed off as a control measure before statements are printed.
• Regularly making contact with reinsurers, ensuring all relevant debts are managed as necessary and also to resolve any queries arising and reconciling where necessary.
• Ensuring the company’s policy credit policy on reinsurance balances is adhered to as well as monitoring credit limits issued to various clients.
• Ensuring that proper documents are available for all reinsurance parties before an account is opened.
• Overseeing production and issuance of statements for reinsurance balances as well as reports for auditors and management.
• Ensuring that reinsurance databases are updated regularly and maintained with current activity.
• Ensuring all receipts are promptly allocated to respective reinsurance balances.
• Ensuring that information on policies which are to be cancelled are promptly communicated to the underwriting team.
• Ensuring the finance reinsurance team regularly contact reinsurers by telephone, e‐mail, letters, and personal visitations for the purpose of collection.
• Maintaining an accurate memorandum account for subrogation’s to ensure timely follow up and collection.
• Ensure that withholding tax relating to reinsurance balances is promptly paid and accounted for.​

Requirements

Academic and Professional Qualifications

• Bachelor's Degree in Accounting, Finance, Economics, Business, or a related discipline from a reputable university.
• Professional qualification(s) e.g. ACCA, CPA (K) or equivalent is an added advantage
• At least one year’s experience in reinsurance and credit management in a busy finance institution, preferably a General Insurer. 

Core Technical competencies

• Must be a self-starter, highly organized, and able to work well with people at all levels in the organization
• Analytical and creative thinking skills
• Project management skills
• Good customer relationship management skills (internal and external customers)
• Good communication skills, both written and verbal.
• Self-motivated but able to work as part of a team.
• Good organizational and time-management skills.
• Positive attitude, self-motivated, self-driven, and able to work with minimal supervision.
• Good negotiation skills and persuasiveness.
• Trustworthiness and discretion when handling confidential information.

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Job Summary

Reporting to the Chief Accountant, the Data Analytics Officer is responsible for:-

• Assisting the department in analyzing data and metrics to identify trends that may be useful in decision making.
• Assisting in all phases of project work, including problem identification, formulation, model development, and deployment.

Roles and Responsibilities

•  Analyze source data and data flows, working with structured and unstructured data to determine trends and assist in better decision-making.
•  Support in the development and enhancements of Macros in configuring data sets to specified or standard reporting templates for aggregation from multi systems.
•  Manipulate high-volume, high-dimensionality data from varying sources to expose and highlight patterns, anomalies, relationships, and trends
•  Apply AI and Machine Learning technology to solve complex, finance problems
•  Analyze and visualize diverse sources of data, interpret results in a business context, and report results clearly and concisely
•  Fulfill problem formulation and ML technique consulting requests in a timely manner
•  Communicate and present analytical models to the department management
•  Work collaboratively with different business partners and be able to present results in a clear and concise manner.
•  Design, develop, and implement state-of-the-art AI techniques; reproduce and apply existing algorithms/methods/models for financial applications.
•  Innovate and advance AI techniques; evaluate and improve AI algorithms/methods/models currently used.
•  Assist with image data curation, processing, and analysis; create and maintain optimal data pipelines by conducting regular quality and reproducibility checks.
•  Assist with developing and deploying AI educational workshops/seminar series for the finance staff to accelerate AI adoption.
• Communicate results/findings.

Requirements
Academic and Professional Qualifications and knowledge

• Bachelor’s degree in Computer Science, Data Science, Engineering, Statistics, Economics, Mathematics, Business or Physics
• Master’s degree and professional qualifications will be an added advantage.
• Exceptional skills in
• Machine Learning (ML)
• Artificial Intelligence (AI)
• Scalable Computing.

Experience

• 2+ years of experience in software development with Python/Scala/R/ C++/technical languages
• 1+ years working with Artificial Intelligence / Machine Learning tools and techniques
• 2+ years of experience with Machine Learning or Artificial Intelligence techniques in one or more of the following: advanced neural network architectures, regression, classification and clustering
• Demonstrated ability in the application of Machine Learning or AI in real-world settings with large scale data
• Experience with Deep Learning tools such as TensorFlow, PyTorch, or other frameworks on GPUs
• Experience with Agile software development
• Experience with parallel and distributed computing is a plus.

Core Technical competencies

• Experience building deep learning solutions for real-world applications, such as Computer Vision, Natural Language Processing, time-series analysis or anomaly detection
• Sound understanding of Financial Services/Insurance technologies.
• Excellent relationship management skills.
• Strong oral and written skills.

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Job Summary

The role of Corporate Business Development Officer is promoting and growing the Group Life & Pensions business by providing competitive quotations to clients, generating revenue through diverse distribution channels, new business processing, and providing excellent customer service.

Responsibilities:

• Generating revenue from new and existing brokers as well as clients.
• Providing and sending competitive quotations to prospects and intermediaries.
• Preparing and writing proposals for submission and tender processing.
• Consulting on the most effective cover for a particular need, while taking a number of factors into account.
• Setting up meetings, preparing and delivering presentations to potential clients.
• Processing of documentation for new business acquisition.
• Developing and maintaining good working relationships with intermediaries, business partners and existing customers.
• Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.
• Delivering good customer service by responding swiftly to queries and concerns from clients.
• Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.
• Handling compliance and servicing meetings as assigned by Managers.
• Providing management with market feedback and intelligence. 
• Regularly and accurately updating database of all prospective and closed business in addition to submitting a weekly report of activities to managers.
• Ensuring strict adherence to practices, procedures and policy stipulated in the business development operational manual including the Code of Ethics.
• Maintaining and updating all forms of business contacts.
• Preparing regular management reports.
• Managing intermediaries and other business partners social forums to enhance relationships and reward good performance.
• Managing exhibition stands and corporate sponsorships.
• Providing advice to process improvement and system development initiatives affecting the department and participating in the automation of the business function.
• §Identifying broker or emerging customer needs in order to help develop new business opportunities in liaison with business development heads

Requirements
Skills & Experience Requirements

• At least four (4) year’s post qualification experience in a Life Assurance and Pensions Business Development function. Must have previous experience in sales and marketing
• Appreciable understanding of the Kenya insurance market, the prevailing business environment and products by the competition.
• Good customer relationship management skills (internal and external customers).
• Good communications skills, both written and verbal.
• Self-motivated but able to work as part of a team.
• Good organizational and time-management skills.
• Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
• Good negotiation and persuasion skills.
• Confidence presenting to large groups of people.
• Trustworthiness and discretion when handling confidential information.
• A smart appearance and professional manner.
• Strong attention to detail, ability to multitask and performance oriented. 

Academic and Professional Qualifications

• Bachelor’s Degree in a business or social science related field from a reputable university.
• Reasonable progress toward professional qualification(s) in insurance e.g. ACII, FCII or equivalent, would be and added advantage.

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Job Summary

The role of the Assistant Manager – Corporate Business Development is responsible for spearheading new business acquisitions, implementing marketing and sales plans, as well as business promotion to ensure that premium budgets are achieved. The individual is responsible for ensuring that all internal processes run as efficiently as possible in accordance with the operational manual.

Responsibilities:

Strategy and Marketing

• Participating in the implementation and execution of strategic marketing plans in support of the corporate strategy.
• Developing pricing strategies in consultation with senior management, balancing marketing objectives and customer satisfaction.
• Preparing, in liaison with the heads of the Business Development and Operations functions, concept papers, periodic progress reports and annual reports showing organizational achievements against planned targets as well as providing justification for performance variances and areas of improvement.
• Developing and implementing market segmentation plans in conjunction with Business Development departments.

Product Review and Development

• Measuring product performance and liaising with business development and operations departments to implement appropriate improvements in line with consumer needs.
• Participating in the development and implementation of a structured process of product review and development.
• Regularly liaising with the business development teams to develop products that leverage the company’s competitive edge.
• Providing insight to the product development teams by maintaining consummate market intelligence and periodically reviewing existing products to enhance their quality.
• Examining new business opportunities on an ongoing basis, in traditional and non-traditional sectors, and subsequently formulating plans for developing and launching relevant insurance products and services.

Business Development

• Generating revenue from new and existing brokers and clients, and identifying broker needs in order to help develop new business opportunities in liaison with Business Development heads.
• Maintaining regular contact through meetings and other mediums to ensure sustained growth from the broker market in respect with new and renewed business,
• Monitoring production figures on a weekly and monthly basis to ensure that production is in line with strategic plans.
• Coordinating the expansion of distribution channels with the head of retail business by engaging established and emerging intermediaries currently not in our books.

Learning and growth

• Reviewing and updating legal documents, operations & training manuals.
• Mentoring, coaching and motivating the team to achieve planned financial results.
• Overseeing training of new staff in the department on work procedures and Company policies to ensure effective client service.

Requirements

Skills & Experience Requirements

• At least five (5) to seven (7) years’ post qualification experience in a Life Assurance and Pensions Business Development function with at least two (2) years at leadership level. Must have previous experience in sales.
• Strong leadership skills to foster teamwork; helping to develop and motivate staff, resolving e conflicts as well as ability to provide direction, guidance, momentum and vision in order to achieve organizational objectives.
• Strong communication and presentation skills, including ability to develop proposals, concept papers, position papers as well as write reports and prepare relevant publications.
• High level interpersonal and cross-cultural skills, including ability to build alliances and collaborative relationships with sensitivity to diversity.
• Strong expertise in strategic management projects regarding planning and budgeting, resource management, implementation as well as monitoring and evaluation.
• Ability to analyze and interpret financial data and apply management principles and practices in making sound business decisions.
• Strong analytical and fact-based decision-making skills.
• Proven track record in developing and administering marketing programs and ability to establish clear metrics for marketing effectiveness.
• Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
• Strategic thinking and problem-solving skills.
• Analytical and creative thinking skills.
• Project management skills.
• Strong persuasion and negotiation skills.
• Strong business acumen / business orientation.
• Good customer relationship management skills (internal and external customers).
• Trustworthiness and discretion when handling confidential information.

Academic and Professional Qualifications

• Bachelor’s Degree in a business-related field from a reputable university.
• Professional qualification(s) in insurance e.g. ACII, FCII or equivalent.