Vacancies at Ilara Health

The role

• The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payment arrangements, and maintaining accurate records of all interactions.

Responsibilities:

• Contacting debtors: Initiate contact with debtors through various channels to discuss outstanding debts and establish repayment arrangements.
• Negotiating payment plans: Engage in negotiations with debtors to agree on suitable payment plans, taking into consideration their financial circumstances and our company's guidelines.
• Documentation and updates: Maintain accurate and detailed records of all communications and payment agreements with debtors in our database, ensuring timely updates and documentation of progress.
• Achieving targets: Meet or exceed assigned collection targets and objectives, demonstrating strong motivation and determination to maximize commission earnings.
• Providing exceptional service: Deliver a high level of customer service, ensuring debtors feel respected and supported throughout the collections process.

Requirements

• 1-2 experience in collections or a related field
• Some proficiency in CRM system e.g Hubspot, Zoho, Hudo, Microsoft Office, is an added advantage
• Must have a laptop
• Having a motorbike with an active drivers license is an added advantage

Who You Are

• Excellent communication and negotiation skills
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Ability to work independently and as part of a team
• Ability to maintain a positive attitude and work well in a fast-paced environment

go to method of application »

The role

• The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payment arrangements, and maintaining accurate records of all interactions.

Responsibilities:

• Contacting debtors: Initiate contact with debtors through various channels to discuss outstanding debts and establish repayment arrangements.
• Negotiating payment plans: Engage in negotiations with debtors to agree on suitable payment plans, taking into consideration their financial circumstances and our company's guidelines.
• Documentation and updates: Maintain accurate and detailed records of all communications and payment agreements with debtors in our database, ensuring timely updates and documentation of progress.
• Achieving targets: Meet or exceed assigned collection targets and objectives, demonstrating strong motivation and determination to maximize commission earnings.
• Providing exceptional service: Deliver a high level of customer service, ensuring debtors feel respected and supported throughout the collections process.

Requirements

• 1-2 experience in collections or a related field
• Some proficiency in CRM system e.g Hubspot, Zoho, Hudo, Microsoft Office, is an added advantage
• Must have a laptop
• Having a motorbike with an active drivers license is an added advantage

Who You Are

• Excellent communication and negotiation skills
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Ability to work independently and as part of a team
• Ability to maintain a positive attitude and work well in a fast-paced environment

go to method of application »

The role

• The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payment arrangements, and maintaining accurate records of all interactions.

Responsibilities:

• Contacting debtors: Initiate contact with debtors through various channels to discuss outstanding debts and establish repayment arrangements.
• Negotiating payment plans: Engage in negotiations with debtors to agree on suitable payment plans, taking into consideration their financial circumstances and our company's guidelines.
• Documentation and updates: Maintain accurate and detailed records of all communications and payment agreements with debtors in our database, ensuring timely updates and documentation of progress.
• Achieving targets: Meet or exceed assigned collection targets and objectives, demonstrating strong motivation and determination to maximize commission earnings.
• Providing exceptional service: Deliver a high level of customer service, ensuring debtors feel respected and supported throughout the collections process.

Requirements

• 1-2 experience in collections or a related field
• Some proficiency in CRM system e.g Hubspot, Zoho, Hudo, Microsoft Office, is an added advantage
• Must have a laptop
• Having a motorbike with an active drivers license is an added advantage

Who You Are

• Excellent communication and negotiation skills
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Ability to work independently and as part of a team
• Ability to maintain a positive attitude and work well in a fast-paced environment

go to method of application »

The role

• The Collections Agent is responsible for managing and collecting accounts receivables. They will be responsible for contacting customers who have outstanding payments, negotiating payment arrangements, and maintaining accurate records of all interactions.

Responsibilities:

• Contacting debtors: Initiate contact with debtors through various channels to discuss outstanding debts and establish repayment arrangements.
• Negotiating payment plans: Engage in negotiations with debtors to agree on suitable payment plans, taking into consideration their financial circumstances and our company's guidelines.
• Documentation and updates: Maintain accurate and detailed records of all communications and payment agreements with debtors in our database, ensuring timely updates and documentation of progress.
• Achieving targets: Meet or exceed assigned collection targets and objectives, demonstrating strong motivation and determination to maximize commission earnings.
• Providing exceptional service: Deliver a high level of customer service, ensuring debtors feel respected and supported throughout the collections process.

Requirements

• 1-2 experience in collections or a related field
• Some proficiency in CRM system e.g Hubspot, Zoho, Hudo, Microsoft Office, is an added advantage
• Must have a laptop
• Having a motorbike with an active drivers license is an added advantage

Who You Are

• Excellent communication and negotiation skills
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Ability to work independently and as part of a team
• Ability to maintain a positive attitude and work well in a fast-paced environment

go to method of application »

The role

• The data entry clerk will be responsible for ensuring all customer location data is accurate, verified, and updated.

Responsibilities:

• Data collection and cleansing: Gather, organize, and clean large datasets from various sources to ensure data accuracy and integrity.
• Data quality assurance: Ensure the quality and reliability of data by performing data validation, error checking, and conducting data audits.
• Requirements
• Proficiency in Microsoft Office or Google Suite
• Must have a laptop 

Who You Are

• Attention to detail: Demonstrated ability to work meticulously with data,
• Ensuring accuracy and identifying anomalies or inconsistencies.
• Analytical mindset
• Technical proficiency: Proficiency in using basic data analysis tools  such as MS Excel, Google Sheets etc
• Curiosity and willingness to learn