Vacancies at Incourage

About the Underwriting Associate role

The Underwriting Associate will play a key role in supporting the underwriting process, ensuring the accuracy and efficiency of evaluating insurance applications and risks. This individual will work closely with the underwriting team, utilizing analytical skills, attention to detail, and industry knowledge to contribute to the overall success of our underwriting operations.

 What you will do:

• Review insurance applications and related documents to assess risk factors.
• Analyze financial statements, credit reports, and other relevant data to determine the level of risk associated with each application.
• Ensure that all required documentation is complete, accurate, and compliant with underwriting guidelines.
• Ensure timely preparation of renewal notices, dispatch, and follow-ups.
• Collaborate with team members to manage the renewal process efficiently.
• Perform business processing through DMVIC to ensure accurate and streamlined underwriting procedures.
• Collaborate with brokers and clients to obtain any missing or additional information needed for the underwriting process.
• Communicate effectively with internal teams, brokers, and clients to clarify information and address inquiries related to underwriting decisions.
• Provide support to underwriters in preparing reports and summaries for management review.
• Utilize data analysis tools and techniques to assess trends and identify potential risk factors.
• Assist in the development of underwriting models and methodologies to enhance the efficiency of the underwriting process.
• Ensure compliance with regulatory requirements and internal policies.
• Stay informed about industry trends, market conditions, and changes in regulations affecting underwriting practices.
• Collaborate with underwriters, actuaries, and other stakeholders to ensure a comprehensive understanding of the underwriting process and goals.

Note:

• This job description outlines primary responsibilities and reflects the proactive approach expected from team members. Additional duties may be assigned as required to meet organizational needs.

Requirements for the role

• Bachelor's degree in Finance, Business Administration, or a related field.
• Previous experience in underwriting or a related field is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a high level of accuracy.
• Ability to work effectively in a collaborative team environment.
• Knowledge of insurance products, industry regulations, and market trends.
• Proficiency in MS Office applications.

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About the Underwriting Assistant role

As an Underwriting Assistant at Incourage, you will play a crucial role in supporting the underwriting team in assessing and processing insurance applications. This position requires a keen eye for detail, excellent organizational skills, and a strong understanding of underwriting principles.

The successful candidate will be required to start by ASAP.

Duties and Responsibilities

• Handle the DMVIC platform to issue the motor insurance stickers immediately.
• Handle Comprehensive, TPO and TOR requests within TAT everyday from Monday to Saturday.
• Back up the client data correctly and ensure we receive correct KYC details.
• Use internal communication channels according to Incourage guidelines and company policy.
• Master how to use the internal CRM.
• Fill all the information in respective CRM correctly and fully.
• Preparing renewal notices and follow up till closure.
• Collaborate with the accounting team on how customers pay to us and how to apply credit facilities when needed.
• Conduct thorough and timely valuation follow-ups to ensure accurate and up-to-date information is obtained for underwriting assessments.
• Navigate and utilize the internal dashboard system to process and submit approval applications efficiently.
• Support the BD team so they can focus on bringing new customers to Incourage.
• Carry out declarations to underwriters with the correct customer information on time.
• Correspond with applicants via phone, email and in person to collect and analyze insurance information that facilitates the risk assessment process and provide underwriting support.
• Screen renewals and refer problem accounts to Underwriters.
• Compile data and analytics for reports that can advise insurance policy guidelines and whether coverage should be provided.
• Serve as the liaison for underwriters and customers in order to track, manage, and prioritize insurance applications and other services.
• Keeping records of all complaints and concerns from the clients and agents for follow up and action.
• Any other duty that may be allocated by management from time to time.

Note:
This job description outlines primary responsibilities and reflects the proactive approach expected from team members. Additional duties may be assigned as required to meet organizational needs.

Requirements for the role

• Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Business Administration or a  related field.
• Professional qualification in Insurance or demonstrate significant progress towards its attainment.
• Relevant experience working in the insurance industry in a similar role.
• Sound knowledge of insurance, regulatory requirements and processes.
• Strong attention to detail to ensure the accurate collection of information and entry into databases.
• Stellar communication and interpersonal skills.
• Knowledge in Claims is an added advantage.

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About the Underwriting Intern role

• The Underwriting Intern will work closely with our experienced underwriting team to gain practical knowledge and hands-on experience in the insurance underwriting process. This internship is designed to provide exposure to various aspects of underwriting, risk assessment, and policy analysis.
• The successful candidate will ideally be required to start ASAP.
• Duration: 3 months (paid internship)

What you will do:

• Engage in a comprehensive training program to understand the fundamentals of insurance underwriting.
• Participate in workshops, mentorship sessions, and on-the-job training to build technical and industry-specific skills.
• Assist in the analysis of insurance policies to understand coverage, terms, and conditions.
• Learn how to assess risks associated with different insurance products.
• Gain proficiency in using data analysis tools to evaluate and interpret underwriting data.
• Assist in conducting research to support underwriting decisions.
• Learn how to accurately maintain underwriting records and documentation.
• Assist in organizing and managing underwriting files.
• Shadow and learn effective communication with various stakeholders, including clients, brokers, and internal teams.
• Develop written communication skills for creating underwriting reports and correspondence.
• Work closely with the underwriting team to understand the collaborative nature of underwriting within the broader context of the insurance industry.
• Participate in team meetings and contribute to discussions.

Note:
This job description outlines primary responsibilities and reflects the proactive approach expected from team members. Additional duties may be assigned as required to meet organizational needs.

Requirements for the role

• Pursuing a Bachelor’s degree in Finance, Business, Risk Management, or a related field.
• Strong interest in the insurance industry and a desire to pursue a career in underwriting.
• Excellent analytical and problem-solving skills.
• Effective communication skills, both verbal and written.
• Detail-oriented with a high level of accuracy.
• Ability to work collaboratively in a team environment.
• Proficient in Microsoft Office Suite and Google Workspace.

What We Offer

To execute our exciting and impactful goals, we’re committed to working with the best and brightest people in our Industry. In return, we offer:

• Opportunity to gain hands-on experience in the insurance underwriting field.
• Exposure to a dynamic and professional work environment.
• Mentorship and guidance from experienced professionals in the industry.