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  • Posted: Jul 17, 2025
    Deadline: Jul 25, 2025
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  • Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food an...
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    Business Development Officer

    We are looking for a highly motivated Business Development Officer to drive business growth on IRES’ offerings across Africa. The ideal candidate should display mastery at client acquisition, proposal development, sales support, and team coordination, with the potential to grow into a supervisory role overseeing a team of sales executives.

    Key Responsibilities

    Business Development & Client Acquisition

    • Identify and target new business opportunities in NGOs, government agencies, and private sector organizations across Africa.
    • Develop and implement strategic sales plans to expand IRES’ client base.
    • Conduct market research to understand industry trends, competitor offerings, and client needs.
    • Attend industry conferences, workshops, and networking events to generate leads.

    Sales & Client Relationship Management

    • Serve as the primary point of contact for corporate and institutional clients.
    • Deliver compelling presentations and demonstrations of IRES’ services and industry solutions (training, research, GIS, data analytics, etc.).
    • Negotiate contracts, pricing, and service agreements to close deals.
    • Maintain a robust sales pipeline using CRM tools.

     Proposal & Bid Development

    • Lead the end-to-end process of proposal development (RFPs, EoI, and RFQs), bid submissions, and tender responses.
    • Customize proposals to align with client requirements and IRES’ service offerings.
    • Collaborate with technical teams to ensure proposals are accurate and competitive.
    • Track and report on proposal success rates and areas for improvement.

    Technical Sales Support & Product Knowledge

    • Develop a deep understanding of IRES’ services and industry solutions.
    • Translate technical service details into clear, client-friendly value propositions.
    • Provide pre-sales and post-sales support to ensure client satisfaction.
    • Gather client feedback and relay insights to the product development team.

    Team Collaboration & Leadership

    • Mentor and train sales executives on B2B sales strategies, proposal writing, and CRM usage.
    • Potentially supervise a sales team, ensuring performance targets are met.
    • Foster a collaborative sales culture with regular team meetings and knowledge-sharing sessions.

    Reporting & Performance Tracking

    • Prepare weekly/monthly sales reports for management.
    • Analyse sales data to identify trends, opportunities, and challenges.
    • Recommend strategies to improve conversion rates and revenue growth.

    Requirements:

    Qualifications & Skills

    • Master's degree in Business Administration, Sales and Marketing, Economics and Statistics, International Development, or a related field.
    • 3+ years in B2B sales, preferably in selling services.
    • Proven track record of selling to NGOs, government agencies, or corporations in Africa.
    • Strong proposal writing, negotiation, and presentation skills.
    • Proficiency in CRM software (HubSpot) and Microsoft Office Suite.
    • Experience in public sector procurement and tender processes.

    go to method of application »

    Assistant Digital Marketers

    We are seeking highly motivated and results-driven Assistant Digital Marketers to join our dynamic team across the following clusters:

    • Sustainable Infrastructure and Industries
    • Human Capital and Social Development Social
    • Governance and Economic Growth
    • Financial Services and Inclusion
    • International Cooperation and Development
    • Agriculture

    These positions combine sector-specific expertise with digital marketing proficiency to drive growth, foster impactful partnerships, and advance our mission of delivering sustainable development solutions.

    Key Responsibilities:

    Digital Campaign Management:

    • Plan, create, and execute targeted digital campaigns (e.g., email, social media, PPC, SEO) to effectively promote services across various sectors, reflecting the breadth of industries supported.
    • Monitor, analyze, and optimize campaign performance using analytics tools to maximize ROI and achieve results.

    Sector-Specific Engagement:

    • Participate in sector-focused forums, webinars, and online communities to strengthen organizational visibility and influence.

    Lead Generation and Qualification:

    • Develop and implement strategies for generating high-quality leads through digital channels.
    • Work with the sales team to qualify and nurture leads through the sales funnel, converting them into long-term partnerships.

    CRM Management:

    • Configure, maintain, and effectively use the CRM system to support sales and marketing goals.
    • Organize and analyze data to provide insights that will improve strategies for client engagement and growth.

    Promotion of Products and Services:

    • Create and distribute engaging digital content (e.g., blogs, videos, newsletters) that highlights the organization’s offerings within the sectors.
    • Build and maintain a robust digital presence across social media platforms and other online tools.

    Collaboration and Reporting:

    • Coordinate with cross-functional teams, including sales, marketing, and product development, to align on goals and strategies.
    • Generate regular reports on digital marketing performance, lead quality, and key engagement metrics.

    Market Analysis Reporting and Insights:

    • Track and report on market performance metrics, including customer acquisition trends, market share growth, and competitive positioning.
    • Utilize data-driven insights to evaluate the effectiveness of market strategies and campaigns, identifying opportunities for refinement and optimization.

    Continuous Learning and Development:

    • Stay updated on industry trends, digital tools, and best practices in marketing and sales.
    • Participate in relevant training, workshops, and learning opportunities to enhance skills.

    Perform other duties as assigned to support the organization’s mission and objectives.

    Requirements:

    Qualifications and Skills:

    • Bachelor’s degree in a field related to the respective sector (e.g., Geography, Economics, Social work, Disaster Management, International Relations, Public Health, Environmental science, Finance, Political Science, Public Administration, Social Work, Community Development, Engineering, Agriculture, or equivalent).
    • Certification in digital marketing is Mandatory.
    • Minimum of 1 year of experience in Digital Marketing.
    • Experience in Sales and marketing is an added advantage.  
    • Proficient in CRM systems, marketing automation tools, and analytics platforms.
    • Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of an organization.
    • Strategic thinker with the ability to develop and execute effective digital sales strategies aligned with sector-specific goals and objectives.
    • Results-driven mindset with a focus on achieving measurable outcomes.
    • Creative, adaptable, and proactive in responding to market trends and customer needs.
    • Commitment to continuous learning and professional development, with a passion for staying ahead of industry trends and emerging technologies.

    Method of Application

    Your application should be sent to hr@indepthresearch.org on or before CoB Friday, 25th July 2025. All document attachments should also be in PDF format. Quote the JOB TITLE on the subject of your email.

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