Vacancies at IREX

Your Background & Skills

• Bachelor’s degree in related field required; master’s degree preferred.
• Minimum 10+ years of relative experience in international development.
• Minimum 5-8 years of new business development experience and an established network of international development client, partner, and practitioners contacts in sectors relevant to IREX's core areas.
• Minimum 3-5 years of experience in international leadership development strongly preferred, with desired experience creating networks of ethical leaders to catalyze positive change, connecting leaders who capably and ethically serve their communities, facilitating international exchanges for leadership training and professional development opportunities.
• Experience designing and writing winning proposals for donor funded projects, a preference for a positive track record designing and drafting proposals in response to Department of State (DOS) and U.S. Agency for International Development (USAID)-funded program solicitations.
• Positive approach to iterative proposal drafting, able and willing to effectively incorporate varied inputs into proposal drafts.
• Strong experience and knowledge of best practices in international leadership development.
• Seasoned team player with a dedication to collaborative program design and proposal development processes that inclusively leverage the expertise and diverse perspectives of stakeholders globally.
• Willingness to travel to developing countries, estimated at up to 20% of the time.
• Ability to conceptualize and write winning proposals for projects funded by the Department of State, USAID, and other donors.
• Technical expertise in international leadership development strongly preferred.
• Ability to manage proposal development efforts and ensure quality and timely submission.
• Ability to remotely cultivate new partnerships and build complementary consortia for effective program implementation.
• Strong donor, partner, and peer collaboration and negotiation skills.
• Outstanding interpersonal, intercultural and collaboration skills.
• Analytical and strong writing skills.
• Fluent, professional, written and spoken English required; other languages encouraged.
• You must have unrestricted work authorization in one of the countries where this position is based.

Your Daily Tasks

• Lead or support the entire proposal development process, from capture to submission.
• Write technical narratives, concepts, expressions of interest, or other documents.
• Identify and meaningfully engage potential international and local partners in proposal development processes.
• Promote IREX's participation and represent IREX in conferences, industry functions, and donor-driven fora.
• Assess leadership programs and initiatives in the sector with the purpose of enhancing the competitiveness of IREX’s proposals.
• Conduct market and donor assessments.
• Identify and assess new and emerging solutions deployed in leadership development programs.
• Identify and assess gaps in IREX’s capabilities in leadership development and proactively address those gaps in collaboration with the IREX’s Strategy and Development Group and in coordination with IREX’s Global Programs.
• Lead initiatives to position IREX as a dynamic provider of solutions to some of the most pressing leadership development problems globally.
• Harmonize all IREX’s leadership development new business efforts to ensure they are in full alignment with strategy and are grounded in rigorous competitiveness analysis.
• Lead proposal development efforts to ensure quality and timely submission using consistent business development processes.
• Help create dynamic and forward-leaning solutions in IREX’s funding proposals to donors.
• Write technical narratives, concepts, expressions of interest, or other documents.
• Contribute to ensure IREX is fully prepared to pursue new business opportunities.
• Cultivate new partnerships around the globe and effectively engage new partners in proposal development processes.
• Leverage technical expertise to increase quality of proposals and IREX positioning.
• Track and gain intelligence to advance IREX' s new business opportunities.
• Conduct reconnaissance missions for project development.
• Contribute to priority sectors for business development.
• Contribute to country strategies for priority countries.
• Contribute to proposal development in strategy meetings and partner discussions.
• Oversee the development of relevant new business promotional materials and their dissemination to target audiences.
• Lead budget and cost proposals; write budget narratives and prepare cost attachments.
• Creates, and reviews cost applications attachments,
• Review partner budgets,
• Ensure mathematical accuracy and negotiate with partners.
• Engage partners in developing appropriate, competitive, and comprehensive cost proposals.
• Coordinate closely with Senior Budget Specialist to ensure program design is accurately represented in cost proposals.
• Support collection of costing inputs to ensure reasonableness of cost proposals.
• Coordinate closely with Practice leadership and program teams throughout proposal development processes.
• Help identify COPs and other key personnel and participate in interviews.
• Mentor and train staff and interns when required.
• Other support duties as assigned.

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Your Background & Skills 

•  Bachelor’s degree required. 
• 10+ years of relative experience in international development required, with 5-8 years of new business development experience and an established network of international development clients, partners, and practitioners contacts in sectors relevant to IREX's core areas. 
• 3-5 years of experience in international education strongly preferred, with preferred experience in pre and in-service teacher training, curriculum development, positive youth development, and workforce development programming. 
• Experience designing and writing winning proposals for donor funded projects, a preference for a positive track record designing and drafting proposals in response to USAID-funded program solicitations. 
• Positive approach to iterative proposal drafting, able and willing to effectively incorporate varied inputs into proposal drafts. 
• Strong experience and knowledge of best practices in international education. 
• Seasoned team player with a dedication to collaborative program design and proposal development processes that inclusively leverage the expertise and diverse perspectives of stakeholders globally. 
• Willingness to travel to developing countries, estimated at up to 20% of the time. 
• Ability to conceptualize and write winning proposals for projects funded by the Department of State, USAID, and other donors. 
• Technical expertise in international education (primary to higher education) strongly preferred. 
• Ability to manage proposal development efforts and ensure quality and timely submission. 
• Ability to remotely cultivate new partnerships and build complementary consortia for effective program implementation.  
• Strong donor, partner, and peer collaboration and negotiation skills. 
• Expertise in Positive Youth Development (PYD) approaches that support youth to contribute to their full potential strongly preferred. 
• Outstanding interpersonal, intercultural and collaboration skills. 
• Analytical and strong writing skills. 
• Fluent, professional, written and spoken English required; other languages encouraged. 
• You must have unrestricted authorization to work in the United States or Kenya or Jordan or Guatemala.   

Your Daily Tasks 

• Lead or support entire proposal development process, from capture to submission.  
• Write technical narratives, concepts, expressions of interest, or other documents.  
• Identify and meaningfully engage potential international and local partners in proposal development processes. 
• Promote IREX's participation and represent IREX in conferences, industry functions, and donor-driven fora.  
• Assess education programs and initiatives in the sector with the purpose of enhancing the competitiveness of IREX’s proposals. 
• Conduct market and donor assessments. 
• Identify and assess new and emerging solutions deployed in education programs. 
• Identify and assess gaps in IREX’s education capabilities and proactively address those gaps in collaboration with the IREX’s Strategy and Development Group and in coordination with IREX’s Global Programs. 
• Lead initiatives, including direct educator engagement activities on the ground, to position IREX as a dynamic provider of solutions to some of the most pressing education problems globally. 
• Harmonize all IREX’s education development efforts to ensure they are in full alignment with strategy and are grounded in rigorous competitiveness analysis.  
• Lead proposal development efforts to ensure quality and timely submission using consistent business development processes. 
• Help create dynamic and forward-leaning solutions in IREX’s funding proposals to donors. 
• Write technical narratives, concepts, expressions of interest, or other documents. 
• Contribute to ensure IREX is fully prepared to pursue new business opportunities. 
• Cultivate new partnerships around the globe and effectively engage new partners in proposal development processes. 
• Leverage technical expertise to increase quality of proposals and IREX positioning.  
• Track and gain intelligence to advance IREX' s new business opportunities. 
• Conduct reconnaissance missions for project development. 
• Contribute to priority sectors for business development. 
• Contribute to country strategies for priority countries. 
• Contribute to proposal development in strategy meetings and partner discussions. 
• Oversee the development of relevant new business promotional materials and their dissemination to target audiences. 
• Engage partners in developing appropriate, competitive, and comprehensive cost proposals. 
• Coordinate closely with Senior Budget Specialist to ensure program design is accurately represented in cost proposals. 
• Support collection of costing inputs to ensure reasonableness of cost proposals. 
• Coordinates closely with Practice Leadership and program teams throughout proposal development processes. 
• Help identify COPs and other key personnel and participate in interviews. 
• Mentor and train staff and interns when required. 
• Other support duties as needed. 

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Your Background & Skills

• Bachelor’s degree in Human Resources Management, Business, or related field required
• Minimum of 10 years of experience including (6+ years of regional HR experience, and a minimum of 4 years of experience in a Human Resources role in positions of increasing responsibility)
• Demonstrated experience effectively working with a large group of individuals from diverse cultural, ethnic, and national backgrounds
• Strong creative problem-solving skills with the ability to develop and implement practical solutions
• Must have strong influencing skills, and excellent written and verbal communication skills
• Experience delivering effective presentations and training material to a variety of audiences
• Strong ability to research and learn employment law of various countries within the regions supported by this position
• Experience conducting and managing sensitive investigations
• Experience compiling and presenting accurate and timely periodic reports
• Ability to work in a fast-paced environment and juggle multiple priorities with a positive attitude
• Strong ability to exercise excellent judgement, discretion, and confidentiality in all matters
• Experience working and living in the region
• Proficient language skills in English
• Proficient skills in major regional languages
• Must have strong influencing skills, and excellent written and verbal communication skills
• Strong creative problem-solving skills with the ability to develop and implement practical solutions
• Strong ability to deal with ambiguity and work collaboratively in a team environment
• Must demonstrate valid proof of unrestricted authorization to work in the country and region

Your Daily Tasks

• Collaborates effectively with members of the HR headquarters team to provide comprehensive, timely, and equitable HR support to country and regional staff.
• Meets regularly with local managers to ensure that they are carried along in the implementation of IREX policies and procedures.
• Provides training to managers and staff on IREX policies, procedures, and processes.
• Maintains in-depth knowledge of country and regional legal requirements related to management of employees, reducing legal risks, and ensuring regulatory compliance.
• Acts as the primary point of contact for recruiting, onboarding, and orientation; performance management; learning and development, and off- boarding related exit surveys.
• Coordinates collection and analysis of global/country/regional HR data, metrics, and trends to provide insights to regional and country leadership, contributing to positive, program-focused outcomes
• Acts as point of contact for employee relations for IREX country and regional staff and collaborates and/or escalates issues as needed to ensure resolution in line with local regulations and IREX policy and practice.
• Provides IREX country leaders with consultative HR support relating to the people and issues that impact their programs, in a manner consistent with global/country/regional HR best practices.
• Participates within the larger HR team to share ideas, develop standard practices and implement best practices across IREX programs.
• Designs and streamlines processes in collaboration with others on the HR team to develop an improved HR experience across the global IREX team.
• Tracks performance review dates and generates reminders; coordinates timely and accurate completion of personnel transactions for all changes and end of service activity.
• Manages and coordinates the implementation of the HRIS across country and regional offices.
• Oversees and audits the staff records appropriately and with appropriate approval.
• Ensures all country staff records are properly uploaded in HRIS and global HR drives.
• Reviews and audits all internal documents, notices, and templates; makes necessary adjustments after seeking feedback from key stakeholders.
• Responsible for providing technical support to country offices upon request and, when necessary, updates and reviews country Handbook and Addendum submissions, and develops local salary scales, and local benefit summaries, etc.
• Assists with all internal and external audit requests relating to HR files and benefits, and ensures that HR assessment findings identified during reviews and audits are appropriately resolved.
• Works with project staff to provide guidance and support in the areas of performance management, employee relations issues, local compensation planning, onboarding, off- boarding, professional development, and HR policies to improve work relationships, build morale, and increase productivity and retention.
• Creates, updates, and manages standardized tools to provide holistic approaches to employment life cycle for local staff, for all IREX projects in country offices.
• Maintains a reliable and centrally accessible reference system for country and regional HR. Ensures country office HR manuals, employment letters, country supplements, employee handbooks, HR policies and procedures are developed, continuously monitored and are compliant with local laws, HQ standards and HR best practices. For country offices that are non-compliant, ensures a plan exists in each field office to achieve full compliance; supports and monitors this plan until full compliance is achieved.
• Reviews employee agreements/templates and project policy manuals to ensure compliance with applicable policies and local law.
• Works to ensure transparent and legally compliant full-cycle recruitment process is in place for each project and is line with IREX’s recruitment policy.
• Develops materials for country staff onboarding and orientation and adapts materials used by HQ recruitment team for use in country hire orientations, including translations, where appropriate.
• Conducts new hire onboarding session for all newly hired local staff.
• Ensures quality new hire orientations to integrate new hires successfully into IREX.
• Works with colleagues to develop targeted professional development for country staff; and ensures that local staff take advantage of existing professional development opportunities.
• Standardizes job descriptions according to country office job classification, prepares job postings, assesses and supports Hiring Managers with interviews with candidates, and conduct comprehensive employment reference and background screens as needed.
• Ensures country personnel actions are processed, approved, and saved appropriately in the HRIS.
• Creates, distributes, and tracks country-based staff surveys and training evaluations as needed.
• Conducts in-person and desk audits of country HR personnel files as needed.
• Develops and implement a systematic approach to organizing, tracking, and documenting all HR compliance-related activities in the field offices
• Maintains database that contains HR country profiles that include country-specific mandatory and statutory benefits, country profiles for benefits, compensation, and labor codes.
• Supports audit process by conducting regional and country HR desk audits, when required, in- person country HR audits to ensure compliance with local labor law and IREX standards and procedures; Follows up on corrective action where required with relevant local staff.
• Reviews specific expense budgets as required to analyze trends affecting budget needs.
• Identifies and trains interns or designated staff in each country office to enable them to serve as the HR point of contact (PoC) for their office and appropriately support adherence to IREX policies and procedures.
• Works with other teams to provide guidance for all phases of the country office lifecycle including project start-ups, project maintenance, and project closeout.
• Partners with program staff and local PoC to understand the areas of greatest HR needs in the country offices and develop a plan and initiatives to support these needs.
• Manages and resolves basic employee relations issues, consulting supervisor as always.
• Supports investigation of sensitive employee relation matters, under supervision of supervisor.
• Ensures that all exiting country staff receive and complete exit interview surveys and where appropriate, exit interviews via conference.
• Provides support to employees and managers on country and regional HR issues, including answering questions, researching, and resolving issues, and processing related paperwork.
• Establishes a competitive compensation structure for new country offices.
• Maintains the existing country office pay structure and conducts the necessary personnel and job analysis.
• Conducts a comprehensive compensation study at least every 2 years for every country office.
• May supervise the work of interns and other junior staff on an ongoing basis as appropriate.
• Provides HR services to other countries or regions as assigned.
• Other duties as needed.

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Your Background and Skills

• Bachelor’s degree in computer science, IS or Information Security.
• Minimum of 5 years’ experience in Information Security.
• At least 2 years’ prior experience in a role with responsibility for information security incident response; this is not an entry level position.
• CISSP, OSCP, CRISC, GCIH, GCFA, GFCE, GSE and/or similar certification desirable.
• Excellent program/project management, prioritization, and organizational skills.
• Acute attention to detail.
• Experience with Microsoft Defender for Endpoints.
• Experience with Windows 10/11 operating systems and MacOS.
• Experience working with Zendesk and Qualys.
• Experience working with and managing phishing simulation platforms.
• Experience with network fundamentals such as IPv4, subnet mask, DNS, DHCP, etc.,
• Experience creating, collecting, and assembling metrics for reporting.
• Experience with incident response.
• Experience working with on-prem and Cloud technology platforms and applications.
• Must demonstrate valid proof of unrestricted authorization to work in the country where this position is based.

Your Daily Tasks

• Monitor alerts, detections, or other indicators of compromise/attack from a variety of information security solutions.
• Perform threat hunting by actively seeking out anomalies and Indicators of Compromise and/or verifying their presence in IREX’s Information Technology Environment.
• Perform Incident Response activities based on automated alerts, malware assessment, IOC discovery and other threat hunting activities.
• Investigate, contain, eradicate, and/or escalate security detections as appropriate.
• Assist in the discovery, analysis, and remediation of vulnerabilities.
• Monitor security platforms’ health for errors, misconfigurations, or performance alerts.
• Leverage SIEM platform by creating and executing search queries, dashboards, and alerts to identify threats, indicators of compromise, and assist in investigations.
• Perform control testing and other risk management activities.
• Provide information in response to assessments and audits.
• Provide oversight of managed third-party security services.
• Maintain an understanding of the systems, solutions, and technologies deployed in IREX’s IT infrastructure.
• Serve as a resource to the organization in the realm of information security by maintaining a dedication to continuous learning and growth.
• Contacts staff and assists in resolving security issues.
• Contacts staff and vendors to gather information about security incidents.
• Contacts vendors and contractors regarding information security issues.
• Document and generate reports of detections and response actions for review by management and other stakeholders.
• Update and manage IREX’s Information Security SharePoint Site.
• Provides security training to partners and projects, when requested.
• Provides policies and procedures documentation to NBD, when needed.
• May communicate with NBD regarding regional privacy regulations.
• Responsible for the execution of the unit budget. 
• Support fellow team members, end-users, and other stakeholders’ requests related to information security services.
• Other duties as assigned. 

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Your Background & Skills

• Bachelor’s degree in Human Resources Management, Business, or directly related field required
• 6+ years of demonstrated regional HR experience
• Minimum of 3 years of experience in a Human Resources role in positions of increasing responsibility
• Demonstrated experience effectively working with a large group of individuals from diverse cultural, ethnic, and national backgrounds
• Ability to deal with ambiguity and work collaboratively in a team environment
• Strong creative problem-solving skills with the ability to develop and implement practical solutions
• Must have strong influencing skills, and excellent written and verbal communication skills
• Internationally recognized professional certification such as GPHR, PHRi, etc.
• Experience delivering effective presentations and training material to a variety of audiences
• Must be able to research and learn employment law for various countries within the regions supported by this position
• Experience conducting and managing sensitive investigations
• Experience compiling and presenting accurate and timely periodic reports
• Ability to work in a fast-paced environment and juggle multiple priorities with a positive attitude
• Experience working and living in the region
• Proficient language skills in English
• Proficient skills in major regional languages
• Must have strong influencing skills, and excellent written and verbal communication skills
• Ability to research and learn employment law for various countries within the regions supported
• Strong creative problem-solving skills with the ability to develop and implement practical solutions
• Strong ability to deal with ambiguity and work collaboratively in a team environment
• Must demonstrate valid proof of unrestricted authorization to work in the country and region

Your Daily Tasks

• Collaborates effectively with members of the HR headquarters team to provide comprehensive, timely, and equitable HR support to IREX’ country and regional staff
• Meets regularly with local managers to ensure that they are carried along in the implementation of IREX policies and procedures
• Provides training to managers and staff on IREX policies, procedures and processes
• Maintains in-depth knowledge of country and regional legal requirements related to management of employees, reducing legal risks, and ensuring regulatory compliance
• Acts as the primary point of contact for recruiting, onboarding and orientation; performance management; learning and development, and off- boarding related exit surveys
• Coordinates collection and analysis of global/country/regional HR data, metrics, and trends to provide insights to regional and country leadership, contributing to positive, program-focused outcomes
• Acts as point of contact for employee relations for IREX country and regional staff and collaborates and/or escalates issues as needed to ensure resolution
• Provides IREX country leaders with consultative HR support relating to the people and issues that impact their programs, in a manner consistent with global/country/regional HR best practice
• Participates within the larger HR team to share ideas, develop standard practices and implement best practices across IREX programs
• Designs and streamlines processes in collaboration with others on the HR team to develop an improved HR experience across the global IREX team
• Tracks performance review dates and generates reminders; coordinates timely and accurate completion of personnel transactions for all changes and end of service activity.
• Manages and coordinates the implementation of the HCMS, UltiPro, across country and regional offices
• Maintains country and regional staff records appropriately and with appropriate approval
• Ensures all country staff records are properly uploaded in IKFO, UltiPro and global HR drives
• Reviews and maintains all internal documents, notices, and templates; makes necessary adjustments after seeking feedback from key stakeholders
• Responsible for providing technical support to country offices upon request and, when necessary, update and review of country Handbook and Addendum submissions, and develop local salary scales, and local benefit summaries, etc.
• Assists with all internal and external audit requests relating to HR files and benefits; and ensures that HR assessment findings identified during reviews and audits are appropriately resolved
• Works with project staff to provide guidance and support in the areas of performance management, employee relations issues, local compensation planning, onboarding, off- boarding, professional development, and HR policies to improve work relationships, build morale, and increase productivity and retention
• Creates, updates, and manages standardized tools to provide holistic approaches to employment life cycle for local staff, Expats and TCNs for all IREX projects
• Maintains a reliable and centrally accessible reference system for country and regional HR. Ensures country office HR manuals, employment letters, country supplements, employee handbooks, HR policies and procedures are   developed, continuously monitored and are compliant with local laws, HQ standards and HR best practices. For country offices that are non-compliant, ensures a plan exists in each field office to achieve full compliance; supports and monitors this plan until full compliance is achieved.
• Reviews employee agreements/templates and project policy manuals to ensure compliance with applicable policies and local law.
• Works to ensure transparent and legally compliant full-cycle recruitment process is in place for each project and is line with IREX’s hiring guidelines
• Develops materials for country staff onboarding and orientation and adapts materials used by HQ recruitment team for use in country hire orientations, including translations, where appropriate
• Conducts new hire onboarding session for all newly hired local staff
• Ensures quality new hire orientations to integrate new hires successfully into IREX
• Works with colleagues to develop targeted professional development for country staff; and ensures that local staff take advantage of existing professional development opportunities
• Reviews job descriptions, prepares job postings, posts jobs, screens resumes, interviews candidates and conducts comprehensive employment reference and background screens.
• Ensures country personnel actions are filed appropriately in the country database system
• Creates, distributes, and tracks country-based staff surveys and training evaluations
• Conducts in-person and desk audit of country HR personnel files as needed
• Develops and implements a systematic approach to organizing, tracking, and documenting all HR compliance-related activities in the field offices
• Maintains database that contains HR country profiles that include country specific mandatory and statutory benefits, country profiles for benefits, compensation, and labor codes
• Supports audit process by conducting regional and country HR desk audits, when required, in-person country HR audits to ensure compliance with local labor law and IREX standards and procedures, and follows up on corrective action where required with relevant local staff
• Works directly with supervisor to develop country and regional portion of HR budget
• Reviews country budget with Director of HR periodically to analyze trends affecting budget needs.
• Identifies and trains interns or designated staff in each country office to enable them to serve as the HR point of contact (PoC) for their office and appropriately support adherence to IREX policies and procedures
• Works with other teams to provide guidance for all phases of the country office lifecycle including project start-ups, project maintenance, and project closeout
• Partners with program staff and local PoC to understand the areas of greatest HR needs in the country offices and develop a plan and initiatives to support these needs
• Manages and resolves basic employee relations issues, consulting supervisor as always
• Supports investigation of sensitive employee relation matters, under supervision of supervisor
• Ensures that all exiting country staff (local staff, expats and TCNs) receive and complete exit interview surveys and where appropriate in-person exit interviews
• Provides support to employees and managers on country and regional HR issues, including answering questions, researching, and resolving issues, and processing related paperwork
• Conducts compensation survey and aligns ranges appropriately, at least every two years
• May supervise the work of interns and other junior staff on an ongoing basis as appropriate
• Provide HR services to other countries or regions as assigned
• All other duties as assigned.