Vacancies at Jubilee Insurance

Job Ref. No. JLIL062

Main Purpose of the Job (Job Summary)

• The role holder will define, implement, and ensure adherence to the company wide Data Governance framework and policies across all domains to drive and improve data quality and integrity to support decision making and drive growth.

Main Responsibilities

• Establish and govern an enterprise data governance implementation roadmap including strategic priorities for development of information-based capabilities aligned to best practice and international standards across all business
• domains e.g., DAMA, ARMA, DCAM
• Responsible for defining and driving governance to ensure implementation and adherence to data governance policies defined including big data platforms and cloud implementations.
• Define roles and responsibilities related to data governance and ensure clear accountability for stewardship of the company's principal information assets
• Identity and drive business use of data assets to stimulate growth through insights and analytics
• Define tools and methods to implement and drive adherence to data governance policies
• Proactively engage in new products design, system deployments and lines of business to ensure data governance is implemented at the core of all new initiatives
• Input into the Group to drive global best practices on Data Governance across all group operations and partner markets
• Ensure adherence to data privacy across all key data domains as defined by the company's data privacy policy and in line with the regulations
• Implement systems and process for Monitoring data quality process, identifying data quality issue patterns, applying
• remediation plans, implementation of data controls, and manage data quality remediation strategies.
• Define indicators of performance and quality metrics (KQIs) and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements

Academic Qualifications

• Bachelor’s degree in management, organization governance, information management, or any other related management field.

Key Competencies

• Ability to think creatively, highly driven, and self-motivated
• Strategic perspective with an ability to analyze complex issues, develop appropriate action plans and deliver results.
• Ability to synthesize and analyze diverse data and information, develop, and recommend strategies

Experience

• A minimum of three (3) years of experience in an enterprise data governance business environment.
• Any IT management certification, such as ITIL, will be an added advantage.
• Experience with SQL is strongly preferred.

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Job Ref. No. JLIL061

Main Purpose of the Job (Job Summary)

• The role holder will undertake reconciliations of Bank and General Ledger accounts. The role holder will also be responsible for receipting and dispatch of receipts to customers.

Main Responsibilities

• Preparation of Bank and General Ledger Accounts reconciliations, investigate and clear all reconciling items

Academic Qualifications

• Bachelor’s degree in a business-related course
• CPA Section 4
• Computer skills- Proficiency in MS Office Suit

Key Competencies

• Attention to detail
• Analytical skills
• Reconciliation Skills
• Ownership & Commitment
• Team Spirit
• Communication Skills

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Job Ref. No. JLIL060

Main Purpose of the Job (Job Summary)

• The role holder will be responsible for ensuring excellent service delivery to our customers at the main reception and the switch board.

Main Responsibilities

• Provide professional and competent telephone operator service both internally and externally on all aspects of telecommunications to and from the switchboard.
• Addressing customer queries and providing an overall welcoming environment.
• Prepare a daily call log of all incoming calls with customer details.
• Prepare daily reports of customers attended to at the main reception.
• Provide professional first-class customer focused reception services in a helpful and courteous manner.
• Maintain office compliance procedures by following safety processes in relation to access of visitors to offices, through the reception desk
• Undertaking any other relevant tasks as directed by the Administrative Officer.

Key Deliverables

• Strong written and verbal communication skills
• High level of attention to detail
• Exhibit confidence, positive attitude and proactive work ethic
• The ability to manage priorities without loss of composure
• The ability to maintain absolute discretion
• Ability to professionally interact with colleagues, clients, and associates

Academic Qualifications

• Diploma in Communication, Customer Experience, or any other related field

Key Competencies

• Communication skills. The ability to communicate clearly is essential
• Customer-service skills. Courteous and professional
• Interpersonal skills. Good people skills.

Experience

• Minimum of 1-2 years’ experience in front office customer service-related role, in a busy corporate organization.

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Job Ref. No. JLIL059

Main Purpose of the Job (Job Summary)

The role holder will work within the IFRS17 workstream, with the responsibility for technical modelling and actuarial computations, implementation within strict timelines, system set-up, user acceptance testing, dry run & go live.

Main Responsibilities

IFRS17 transition and reporting

• Technical modelling, actuarial computations, and reporting under IFRS17 methods.
• Develop controls, model audit trails, validation and documentation around estimates and judgement in IFRS17
• implementation for data & results consistency, completeness, and accuracy.
• Modelling Jubilee financial statements under IFRS17 basis and comparatives to IFRS4.
• Testing products to examine their technical & operational feasibility under IFRS17.

System set-up

• Setting up product models and reporting on actuarial & IFRS17 software
• User Acceptance Testing

Projections and Budgeting

• Projected actuarial cash flows under IFRS17 budgets

4Financial & regulatory reporting

• Inputs to regulatory reports i.e., Financial Condition Report, Solvency, Risk Based Capital reports
• Support stakeholders with actuarial inputs: Finance, appointed actuary and audit/ assurance teams on IFRS17 reporting within monthly, quarterly & end year reporting timelines

Profit testing

• Profit-testing of products under IFRS17 and recommendations on optimal treatment of onerous contracts
• New product development & reporting: Technical analysis under IFRS17

Actuarial analyses

• Analysis of Jubilee’s value of new business, embedded value & Asset Liability Management valuations
• Risk assessment, management, and reporting under IFRS17 reporting

Key Deliverables

• Fulfill IFRS17 implementation for the region
• Appropriate pricing to achieve target profit criteria set by executive management
• Actuarial reporting for regulatory compliance & financial statements.

Academic Qualifications

• Bachelor’s Degree in Actuarial Science, Statistics, Mathematics or any other related field
• Professional actuarial exams (associate under IFOA/SOA or equivalent) is a mandatory requirement
• Accounting qualification will be an added advantage

Key Competencies

• Entrepreneurial Spirit
• Market Awareness
• Customer Focus
• Continuous Innovation
• Ownership & Commitment
• Team Spirit

Experience

• Minimum of three (3) years’ relevant experience, one (1) of which is at a supervisory level.

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Job Ref. No. JLIL063

Main Purpose of the Job (Job Summary)

The role holder will lead and execute Data Governance activities within the Group. This position will take ownership of developing the company's Data Governance and Data Management program throughout the organization. In addition, the Head will be responsible for providing leadership and direction for all organization-wide data governance activities with a focus on establishing and ensuring adherence to an enterprise data governance framework.

Main Responsibilities

• Drive data governance initiatives and lead the establishment of a Data Governance Program
• Develop the enterprise data governance structure; establish a data governance committee and define data governance roles, accountability and ownership, and decision rights; lead realization of data as an asset.
• Define the system of record as a "single-source of truth" for each data element; resolve multiple sources of truth issues with key stakeholders via clear definitions of elements.
• Implement best practices for management, manipulation, and capture of data.
• Work in conjunction with Executive Leadership and liaise with multiple business and support teams across the global enterprise on complex data governance projects.
• Partner with Business and IT Stakeholders to develop Data Governance Roadmap, including enterprise-wide Data
• Quality Framework and an Information Model
• Facilitate bi-directional communication of strategies, priorities, and issues
• Define and communicate Data Governance roles and responsibilities
• Works with the business units to ensure data ownership and quality, and with IT on cybersecurity to ensure data security
• Drive organizational behavior change as it relates to the use of data; realizing vision of data managed as an asset
• Define Data Governance roles, accountability, and ownership and decision rights.
• Collaborate with head of data engineering to ensure facilitation of consistent data quality control and optimization in EDW at enterprise level.
• Perform other duties as assigned
• Academic Qualifications
• Bachelor’s degree in Information Technology or Business Administration or any other related field.
• CISM/CISSP and/or other relevant IT Security related qualifications

Experience

• A minimum of 5 years working in a Data Governance leadership role
• A minimum of 3 years’ experience with Master Data Management
• A minimum of 5 years working in the Insurance or Financial Services industry is preferred
• Solid understanding of current IT Security standards (e.g., ISO 27001, DPA etc.)
• Experience working with business, data and technical teams to clearly document Data Governance and metadata requirements
• Experience in Data Loss Prevention
• Experience with Data Governance tools (e.g., Collibra, Informatica, Orchestra Networks etc.)
• Experience with master data management capabilities (e.g., Reltio, Maestro MDS etc.)

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Job Ref. No. JHIL030

Role Purpose

The role holder will be responsible for visiting patients at the various service providers, providing professional guidance on policy matters, ensuring comfort and assistance of patient by the service provider, and communicating with providers, clients and brokers on a timely basis for any rejections or relevant concerns

Main Responsibilities

• Obtaining daily reports of admissions in the various service providers
• Broker/customer communications by communicating as necessary admission claim decisions on a timely basis
• Care Management - Through due diligence, ensuring undertakings are issued in line with the policy provisions. Likewise for
• declines, ensuring that the decisions are accurate
• Fraud mitigation – Implementing fraud mitigation strategy for the company.
• Provider relationship management – Ensuring strong provider relationships to enhance provider and customer experience.
• Visiting of patients at the various service providers, obtaining details of patients to confirm that admitted members are the eligible policy holders/ dependents
• Confirming that the treatment the member is given is covered by the policy purchased
• Ensuring that the medical reports in the hospital are accurate and reflective of what is provided to the insurer and also confirm what the member understands or communicates
• Ensuring proper care and treatment of patient within acceptable protocols without wastage by member/ provider
• Reviewing medical pre-authorizations for compliance with applicable policy guidelines and giving guidance to the other care management team on any information collected during the visits to the hospitals

Key Competencies

• Passionate, Goal driven and results oriented.
• Strong organizational and analytical skills.
• Strong Problem-solving skills.
• Communication skills
• Team Spirit
• Strong interpersonal & relations skills

Qualifications

• Degree/ Diploma holders preferably in clinical studies (nursing)
• University Graduate in a relevant field will be an added advantage
• Proficient in the use of Microsoft Office suite & packages (Word, Excel, PowerPoint and Vision)
• Basic understanding of the concepts of insurance

Relevant Experience

• Minimum of 5-years relevant experience preferably in care management field.